vendor · Observability

Fiddler AI

Fiddler AI is an AI observability and guardrails vendor. Its published material describes guardrails that enforce policy inline on an agent's request and response path in under 80ms, stopping violations before data leaves the customer network rather than flagging them afterwards, and states that every enforcement decision is recorded with who triggered it and what happened. It is sold on three plans, with the Developer plan usage-based at $0.002 per trace, and is deployable as SaaS, VPC or on-premises, including AWS GovCloud. The vendor states its users include Fortune 100 organizations in regulated sectors such as financial services, healthcare, insurance and government, and lists inclusion in four Forrester, Gartner and IDC analyst reports. No compliance certificate, auditor or report date is published on the source page, and no insurance cover, customer indemnity, coverage limit, outcome-linked payment or settlement mechanism is published. All statements above are drawn from the vendor's own homepage, which is a primary source for what the vendor claims about itself.

www.fiddler.aiupdated Aug 1, 2026view as JSON all Observability entries 17 alternatives

Reviewed12 or more fields evidenced, and scored by a human against the published rubric

21 fields evidenced · 24 with no public information. Every value below links to the document it came from and the date we checked it.

Trust gap

How this is scored

Runtime governance

2/3

Are scope, spend, and authority enforced while the agent runs?

Guardrails are enforced inline on the agent request/response path in under 80ms and block violations before data leaves the customer network - genuine run-time enforcement, not post-hoc flagging. Held below 3 because what is enforced is content policy (hallucination, toxicity, PII/PHI, prompt injection, jailbreak); no enforced limit on agent scope, spend or authority, which is what a 3 requires.

Audit trail

2/3

Is there a tamper-evident record of what it actually did?

Vendor states every enforcement decision is recorded with who triggered it and what happened, producing customer-reviewable audit evidence. Held below 3 because nothing published states the record is tamper-evident, hash-chained or independently verifiable.

Compliance

1/3

Are compliance obligations attached per engagement?

compliance_certs is recorded no_public_information: no SOC 2, ISO or equivalent certificate, no auditor name and no report date appears on the source page. The only compliance language published is a generic claim of audit evidence "ready for GRC standards and AI regulations", which names no standard, framework or certification. Scored 1 rather than 0 because compliance-oriented capability is published; nothing is certified.

How this gap gets closed →

Outcome settlement

0/3

Does payment depend on a verified result?

outcome_based_pricing and settlement_mechanism are both recorded no_public_information. The published pricing model is usage-based at $0.002 per trace - payment per unit consumed regardless of result, which is the rubric's explicit definition of 0. No escrow, milestone release or clawback on failure is published.

How this gap gets closed →

Insurance & indemnity

0/3

Can the deployment be insured, and is the customer indemnified?

insurance_available, indemnification, coverage_limits and vendor_regulatory_status are all recorded no_public_information. No carrier is named, no limits are published and no customer indemnity is offered anywhere on the source page. This is a finding, not a gap: a vendor selling AI governance into financial services, healthcare, insurance and government publishes no liability cover or indemnity of its own.

How this gap gets closed →

Assurance

Insurance available: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Insurance carriers: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Coverage limits: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Indemnification: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Liability cap: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Audit trail: Every enforcement decision is recorded with who triggered it and what happened, giving you audit evidence ready for GRC standards and AI regulations.
“Auditable Governance Every enforcement decision is recorded with who triggered it and what happened, giving you audit evidence ready for GRC standards and AI regulations.”
www.fiddler.ai · checked Aug 6, 2026
Tamper-evident log: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Explainability: See every action, token, and dollar by user and team for fleet-wide intelligence
“See the performance of all your agents in a single pane of glass. See every action, token, and dollar by user and team for fleet-wide intelligence”
www.fiddler.ai · checked Aug 6, 2026
Runtime governance: Detects and redacts PII, PHI, and secrets on the same request: before a prompt reaches the model, and before a response reaches the developer.
“The Only Inline Enforcement At The Agent’s Request And Response Path Detects and redacts PII, PHI, and secrets on the same request: before a prompt reaches the model, and before a response reaches the developer.”
www.fiddler.ai · checked Aug 6, 2026
Permission scopes: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Compliance certifications: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Regulatory alignment: audit evidence ready for GRC standards and AI regulations
“Auditable Governance Every enforcement decision is recorded with who triggered it and what happened, giving you audit evidence ready for GRC standards and AI regulations.”
www.fiddler.ai · checked Aug 6, 2026
Outcome-based pricing: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Settlement mechanism: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Dispute process: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
SLA terms: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Evaluation coverage: Forrester, The Agentic Control Plane Solutions Landscape, Q2 2026; Forrester, The Responsible AI Solutions Landscape, Q2 2026; Gartner, Market Guide for AI Evaluation and Observability Platforms, February 2026; IDC ProductScape: Worldwide Generative AI Governance Platforms, 2025
“Fiddler AI Named in: Forrester, The Agentic Control Plane Solutions Landscape, Q2 2026 Forrester, The Responsible AI Solutions Landscape, Q2 2026 Gartner, Market Guide for AI Evaluation and Observability Platforms, February 2026 IDC ProductScape: Worldwide Generative AI Governance Platforms, 2025”
www.fiddler.ai · checked Aug 6, 2026
Service type: Observability & Security
“Fiddler AI: AI Control Plane for Enterprise Agents | Observability & Security”
www.fiddler.ai · checked Aug 6, 2026
Regulatory status: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Underwriting backing: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Client types: software and AI engineers, data scientists, platform and DevOps teams, and security and compliance teams
“Who uses Fiddler AI? Fiddler AI is used by organizations deploying agents across all industries, as well as highly regulated industries like financial services , healthcare , insurance , and government . Within these organizations, the typical users are software and AI engineers, data scientists, platform and DevOps teams, and security and compliance teams responsible for keeping agents and predictive models accurate, safe, and compliant across their lifecycle.”
www.fiddler.ai · checked Aug 6, 2026

Safety

Safety evaluations: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Red teaming: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Safety policy: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Usage restrictions: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Model or system card: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Incident reporting: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Third-party evaluations: Forrester, The Agentic Control Plane Solutions Landscape, Q2 2026; Forrester, The Responsible AI Solutions Landscape, Q2 2026; Gartner, Market Guide for AI Evaluation and Observability Platforms, February 2026; IDC ProductScape: Worldwide Generative AI Governance Platforms, 2025
“Fiddler AI Named in: Forrester, The Agentic Control Plane Solutions Landscape, Q2 2026 Forrester, The Responsible AI Solutions Landscape, Q2 2026 Gartner, Market Guide for AI Evaluation and Observability Platforms, February 2026 IDC ProductScape: Worldwide Generative AI Governance Platforms, 2025”
www.fiddler.ai · checked Aug 6, 2026
Data handling: Zero Data leaving your network
“Zero Data leaving your network”
www.fiddler.ai · checked Aug 6, 2026

Practicality

Pricing model: usage-based at $0.002 per trace
“We offer three plans, and we work with customers to find the right fit based on their specific use cases and needs, rather than a one-size-fits-all package. The Free plan includes real-time guardrails powered by Fiddler Centor Models at under 80ms latency , protecting against hallucinations, toxicity, PII/PHI, prompt injection, and jailbreak attempts. The Developer plan is usage-based at $0.002 per trace and adds unified observability for agentic and predictive systems, custom evaluators, and SSO. The Enterprise plan adds enterprise-grade guardrails, flexible deployment (SaaS, VPC, or on-premises), infrastructure scalability, and white-glove support with a named Customer Success Manager and customized onboarding.”
www.fiddler.ai · checked Aug 6, 2026
Price point: $0.002 per trace
“The Developer plan is usage-based at $0.002 per trace”
www.fiddler.ai · checked Aug 6, 2026
Availability: Free plan, Developer plan, Enterprise plan
“We offer three plans, and we work with customers to find the right fit based on their specific use cases and needs, rather than a one-size-fits-all package. The Free plan includes real-time guardrails powered by Fiddler Centor Models at under 80ms latency , protecting against hallucinations, toxicity, PII/PHI, prompt injection, and jailbreak attempts. The Developer plan is usage-based at $0.002 per trace and adds unified observability for agentic and predictive systems, custom evaluators, and SSO. The Enterprise plan adds enterprise-grade guardrails, flexible deployment (SaaS, VPC, or on-premises), infrastructure scalability, and white-glove support with a named Customer Success Manager and customized onboarding.”
www.fiddler.ai · checked Aug 6, 2026
Deployment options: SaaS, VPC, or on-premises
“The Enterprise plan adds enterprise-grade guardrails, flexible deployment (SaaS, VPC, or on-premises), infrastructure scalability, and white-glove support with a named Customer Success Manager and customized onboarding.”
www.fiddler.ai · checked Aug 6, 2026
Integrations: Azure OpenAI, Amazon Bedrock, LangGraph, and 100+ other providers
“Fiddler is model- and cloud-agnostic, working across Azure OpenAI, Amazon Bedrock, LangGraph, and 100+ other providers”
www.fiddler.ai · checked Aug 6, 2026
Supported regions: AWS GovCloud
“Built for the Enterprise and Government Security and scale in SaaS, VPC, and AWS GovCloud.”
www.fiddler.ai · checked Aug 6, 2026
Support model: White-glove support at every stage of your AI journey, backed by our engineering and data science expertise to align AI deployments with business outcomes.
“Customer Centric White-glove support at every stage of your AI journey, backed by our engineering and data science expertise to align AI deployments with business outcomes.”
www.fiddler.ai · checked Aug 6, 2026

Ecosystem

Protocols supported: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
API access: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Open source: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this
Marketplace presence: AWS Preferred Partner
“AWS Preferred Partner Run Fiddler AI Observability securely within Amazon SageMaker Studio.”
www.fiddler.ai · checked Aug 6, 2026

Impact

User base: Fortune 100 organizations
“Fortune 100 organizations use Fiddler to deliver high performance agentic and predictive applications, protect from costly risks, and maximize ROI.”
www.fiddler.ai · checked Aug 6, 2026
Deployment scale: Fortune 100 organizations use Fiddler to deliver high performance agentic and predictive applications, protect from costly risks, and maximize ROI.
“Fortune 100 organizations use Fiddler to deliver high performance agentic and predictive applications, protect from costly risks, and maximize ROI.”
www.fiddler.ai · checked Aug 6, 2026
Target sectors: financial services , healthcare , insurance , and government
“Fiddler AI is used by organizations deploying agents across all industries, as well as highly regulated industries like financial services , healthcare , insurance , and government .”
www.fiddler.ai · checked Aug 6, 2026
High-risk domains: financial services , healthcare , insurance , and government
“Fiddler AI is used by organizations deploying agents across all industries, as well as highly regulated industries like financial services , healthcare , insurance , and government .”
www.fiddler.ai · checked Aug 6, 2026
Documented incidents: no public information
www.fiddler.ai · checked Aug 6, 2026 · source did not state this