AI Dispatch
vendor · observability

Fiddler AI vs Portkey

49 fields both were evaluated on, 25 of them different — including where one discloses something the other does not. Every value links to the document it came from. 24 further fields are disclosed by neither and are listed at the end rather than tabled.

Assurance

FieldFiddler AIPortkey
Audit trail·
Every enforcement decision is recorded with who triggered it and what happened, giving you audit evidence ready for GRC standards and AI regulations.
Auditable Governance Every enforcement decision is recorded with who triggered it and what happened, giving you audit evidence ready for GRC standards and AI regulations.
www.fiddler.ai · checked Aug 6, 2026
Explainability·
See every action, token, and dollar by user and team for fleet-wide intelligence
See the performance of all your agents in a single pane of glass. See every action, token, and dollar by user and team for fleet-wide intelligence
www.fiddler.ai · checked Aug 6, 2026
detailed observability features that give deep insights into traces, errors, and caching
portkey.ai · checked Aug 5, 2026
Runtime governance·
Fiddler Guardrails enforce policy inline, at the agent's request and response path, in under 80ms, so violations are stopped before data ever leaves your network
Fiddler Guardrails enforce policy inline, at the agent's request and response path, in under 80ms, so violations are stopped before data ever leaves your network, not flagged after the fact.
www.fiddler.ai · checked Aug 6, 2026
Set budget limits and optimize resource allocation to reduce AI expenses.
portkey.ai · checked Aug 5, 2026
Permission scopes·
Role-Based Access Control (RBAC)
portkey.ai · checked Aug 5, 2026
Compliance certifications·
Fiddler states it complies with HIPAA
Fiddler is in compliance with the U.S. Health Insurance and Accountability Act (HIPAA)
www.fiddler.ai · checked Aug 26, 2026
Regulatory alignment·
audit evidence ready for GRC standards and AI regulations
Auditable Governance Every enforcement decision is recorded with who triggered it and what happened, giving you audit evidence ready for GRC standards and AI regulations.
www.fiddler.ai · checked Aug 6, 2026
SLA terms·
0.999% uptime We maintain strict SLAs to keep your apps running without interruption.
portkey.ai · checked Aug 5, 2026
Service type·
comprehensive platform designed to streamline and enhance AI integration for developers and organizations
Portkey is a comprehensive platform designed to streamline and enhance AI integration for developers and organizations
portkey.ai · checked Aug 5, 2026
Client types·
software and AI engineers, data scientists, platform and DevOps teams, and security and compliance teams
Who uses Fiddler AI? Fiddler AI is used by organizations deploying agents across all industries, as well as highly regulated industries like financial services , healthcare , insurance , and government . Within these organizations, the typical users are software and AI engineers, data scientists, platform and DevOps teams, and security and compliance teams responsible for keeping agents and predictive models accurate, safe, and compliant across their lifecycle.
www.fiddler.ai · checked Aug 6, 2026
Fortune 500s & Startups
Trusted by Fortune 500s & Startups
portkey.ai · checked Aug 5, 2026

Safety

FieldFiddler AIPortkey
Data handling·
Portkey automatically redacts sensitive data from your requests before they are sent to the LLM
portkey.ai · checked Aug 5, 2026

Practicality

FieldFiddler AIPortkey
Pricing model·
usage-based at $0.002 per trace
We offer three plans, and we work with customers to find the right fit based on their specific use cases and needs, rather than a one-size-fits-all package. The Free plan includes real-time guardrails powered by Fiddler Centor Models at under 80ms latency , protecting against hallucinations, toxicity, PII/PHI, prompt injection, and jailbreak attempts. The Developer plan is usage-based at $0.002 per trace and adds unified observability for agentic and predictive systems, custom evaluators, and SSO. The Enterprise plan adds enterprise-grade guardrails, flexible deployment (SaaS, VPC, or on-premises), infrastructure scalability, and white-glove support with a named Customer Success Manager and customized onboarding.
www.fiddler.ai · checked Aug 6, 2026
Price point·
$0.002 per trace
The Developer plan is usage-based at $0.002 per trace
www.fiddler.ai · checked Aug 6, 2026
Availability·
Free plan, Developer plan, Enterprise plan
We offer three plans, and we work with customers to find the right fit based on their specific use cases and needs, rather than a one-size-fits-all package. The Free plan includes real-time guardrails powered by Fiddler Centor Models at under 80ms latency , protecting against hallucinations, toxicity, PII/PHI, prompt injection, and jailbreak attempts. The Developer plan is usage-based at $0.002 per trace and adds unified observability for agentic and predictive systems, custom evaluators, and SSO. The Enterprise plan adds enterprise-grade guardrails, flexible deployment (SaaS, VPC, or on-premises), infrastructure scalability, and white-glove support with a named Customer Success Manager and customized onboarding.
www.fiddler.ai · checked Aug 6, 2026
Deployment options·
SaaS, VPC, or on-premises
The Enterprise plan adds enterprise-grade guardrails, flexible deployment (SaaS, VPC, or on-premises), infrastructure scalability, and white-glove support with a named Customer Success Manager and customized onboarding.
www.fiddler.ai · checked Aug 6, 2026
hybrid, the gateway in our network with the control plane SaaS.
we're running it hybrid, the gateway in our network with the control plane SaaS.
portkey.ai · checked Aug 5, 2026
Integrations·
Azure OpenAI, Amazon Bedrock, LangGraph, and 100+ other providers
Fiddler is model- and cloud-agnostic, working across Azure OpenAI, Amazon Bedrock, LangGraph, and 100+ other providers
www.fiddler.ai · checked Aug 6, 2026
Microsoft Azure, MongoDB, Github, Docker, Auth0, Figma, Cloudflare
Microsoft Azure Build • Deploy • Manage MongoDB Store • Query • Scale Github Code • Collaborate • Ship Docker Build • Ship • Run Auth0 Authenticate • Protect Figma Design • Create Cloudflare Secure • Accelerate • Deliver
portkey.ai · checked Aug 5, 2026
Supported regions·
AWS GovCloud
Built for the Enterprise and Government Security and scale in SaaS, VPC, and AWS GovCloud.
www.fiddler.ai · checked Aug 6, 2026
Support model·
White-glove support at every stage of your AI journey, backed by our engineering and data science expertise
Customer Centric White-glove support at every stage of your AI journey, backed by our engineering and data science expertise to align AI deployments with business outcomes.
www.fiddler.ai · checked Aug 6, 2026
excellent, dedicated support even during the proof of concept phase
portkey.ai · checked Aug 5, 2026

Ecosystem

FieldFiddler AIPortkey
Protocols supported·
MCP
Portkey’s MCP Gateway centralizes authentication, access, and observability of MCP servers
portkey.ai · checked Aug 5, 2026
API access·
unified API
Portkey lets you access 1,600+ LLMs via a unified API
portkey.ai · checked Aug 5, 2026
Open source·
open-sourced the dataset we use internally to keep pricing accurate across providers.
We have open-sourced the dataset we use internally to keep pricing accurate across providers.
portkey.ai · checked Aug 5, 2026
Marketplace presence·
AWS Preferred Partner
AWS Preferred Partner Run Fiddler AI Observability securely within Amazon SageMaker Studio.
www.fiddler.ai · checked Aug 6, 2026

Impact

FieldFiddler AIPortkey
User base·
Fortune 100 organizations
Fortune 100 organizations use Fiddler to deliver high performance agentic and predictive applications, protect from costly risks, and maximize ROI.
www.fiddler.ai · checked Aug 6, 2026
3000+ GenAI teams
Powering 3000+ GenAI teams
portkey.ai · checked Aug 5, 2026
Deployment scale·
Fortune 100 organizations use Fiddler to deliver high performance agentic and predictive applications, protect from costly risks, and maximize ROI.
www.fiddler.ai · checked Aug 6, 2026
Target sectors·
financial services, healthcare, insurance, and government
Fiddler AI is used by organizations deploying agents across all industries, as well as highly regulated industries like financial services , healthcare , insurance , and government .
www.fiddler.ai · checked Aug 6, 2026
Fortune 500s & Startups
Trusted by Fortune 500s & Startups
portkey.ai · checked Aug 5, 2026
High-risk domains·
financial services, healthcare, insurance, and government
Fiddler AI is used by organizations deploying agents across all industries, as well as highly regulated industries like financial services , healthcare , insurance , and government .
www.fiddler.ai · checked Aug 6, 2026

Disclosed by neither

Both Fiddler AI and Portkey publish nothing on these 24 fields. That is a finding about the category rather than a difference between them, so it is recorded here instead of as 24 identical table rows. Each is shown with its source check on the individual profiles.

  • Documented incidents
  • Market recognition
  • Safety evaluations
  • Red teaming
  • Safety policy
  • Usage restrictions
  • Model or system card
  • Incident reporting
  • Third-party evaluations
  • Insurance available
  • Own liability cover
  • Insurance carriers
  • Coverage limits
  • Indemnification
  • Liability cap
  • Tamper-evident log
  • Outcome-based pricing
  • Settlement mechanism
  • Asset custody
  • Dispute process
  • Evaluation coverage
  • Self-reported performance
  • Regulatory status
  • Underwriting backing

Questions

How do Fiddler AI and Portkey compare on user base?
Fiddler AI: Fortune 100 organizations. Portkey: 3000+ GenAI teams.
How do Fiddler AI and Portkey compare on target sectors?
Fiddler AI: financial services, healthcare, insurance, and government. Portkey: Fortune 500s & Startups.
How do Fiddler AI and Portkey compare on deployment options?
Fiddler AI: SaaS, VPC, or on-premises. Portkey: hybrid, the gateway in our network with the control plane SaaS..
How do Fiddler AI and Portkey compare on integrations?
Fiddler AI: Azure OpenAI, Amazon Bedrock, LangGraph, and 100+ other providers. Portkey: Microsoft Azure, MongoDB, Github, Docker, Auth0, Figma, Cloudflare.
How do Fiddler AI and Portkey compare on supported regions?
Fiddler AI: AWS GovCloud. Portkey: no public information disclosed.
How do Fiddler AI and Portkey compare on protocols supported?
Fiddler AI: no public information disclosed. Portkey: MCP.