vendor · Observability
Fiddler AI vs Maxim AI
45 fields both were evaluated on, 30 of them different — including where one discloses something the other does not. Every value links to the document it came from.
Assurance
| Field | Fiddler AI | Maxim AI |
|---|---|---|
| Insurance available | no public information www.fiddler.ai · checked Aug 6, 2026 | no public information www.getmaxim.ai · checked Aug 1, 2026 |
| Insurance carriers | no public information www.fiddler.ai · checked Aug 6, 2026 | no public information www.getmaxim.ai · checked Aug 1, 2026 |
| Coverage limits | no public information www.fiddler.ai · checked Aug 6, 2026 | no public information www.getmaxim.ai · checked Aug 1, 2026 |
| Indemnification | no public information www.fiddler.ai · checked Aug 6, 2026 | no public information www.getmaxim.ai · checked Aug 1, 2026 |
| Liability cap | no public information www.fiddler.ai · checked Aug 6, 2026 | no public information www.getmaxim.ai · checked Aug 1, 2026 |
| Audit trail· | Every enforcement decision is recorded with who triggered it and what happened, giving you audit evidence ready for GRC standards and AI regulations. “Auditable Governance Every enforcement decision is recorded with who triggered it and what happened, giving you audit evidence ready for GRC standards and AI regulations.”www.fiddler.ai · checked Aug 6, 2026 | Traces Log and analyse complex multi-agentic workflows visually “Traces Log and analyse complex multi-agentic workflows visually”www.getmaxim.ai · checked Aug 1, 2026 |
| Tamper-evident log | no public information www.fiddler.ai · checked Aug 6, 2026 | no public information www.getmaxim.ai · checked Aug 1, 2026 |
| Explainability· | See every action, token, and dollar by user and team for fleet-wide intelligence “See the performance of all your agents in a single pane of glass. See every action, token, and dollar by user and team for fleet-wide intelligence”www.fiddler.ai · checked Aug 6, 2026 | Generate reports to track progress across experiments and share with stakeholders “Generate reports to track progress across experiments and share with stakeholders”www.getmaxim.ai · checked Aug 1, 2026 |
| Runtime governance· | Detects and redacts PII, PHI, and secrets on the same request: before a prompt reaches the model, and before a response reaches the developer. “The Only Inline Enforcement At The Agent’s Request And Response Path Detects and redacts PII, PHI, and secrets on the same request: before a prompt reaches the model, and before a response reaches the developer.”www.fiddler.ai · checked Aug 6, 2026 | Implement quality and safety guarantees using real-time alerts on regressions “Implement quality and safety guarantees using real-time alerts on regressions”www.getmaxim.ai · checked Aug 1, 2026 |
| Permission scopes· | no public information www.fiddler.ai · checked Aug 6, 2026 | Role-based access controls Implement precise user permissions “Role-based access controls Implement precise user permissions”www.getmaxim.ai · checked Aug 1, 2026 |
| Compliance certifications· | no public information www.fiddler.ai · checked Aug 6, 2026 | Maxim is SOC 2 Type II, ISO 27001, HIPAA, and GDPR compliant. “Maxim is SOC 2 Type II, ISO 27001, HIPAA, and GDPR compliant.”www.getmaxim.ai · checked Aug 1, 2026 |
| Regulatory alignment· | audit evidence ready for GRC standards and AI regulations “Auditable Governance Every enforcement decision is recorded with who triggered it and what happened, giving you audit evidence ready for GRC standards and AI regulations.”www.fiddler.ai · checked Aug 6, 2026 | Maxim is SOC 2 Type II, ISO 27001, HIPAA, and GDPR compliant. “Maxim is SOC 2 Type II, ISO 27001, HIPAA, and GDPR compliant.”www.getmaxim.ai · checked Aug 1, 2026 |
| Outcome-based pricing | no public information www.fiddler.ai · checked Aug 6, 2026 | no public information www.getmaxim.ai · checked Aug 1, 2026 |
| Settlement mechanism | no public information www.fiddler.ai · checked Aug 6, 2026 | no public information www.getmaxim.ai · checked Aug 1, 2026 |
| Dispute process | no public information www.fiddler.ai · checked Aug 6, 2026 | no public information www.getmaxim.ai · checked Aug 1, 2026 |
| SLA terms· | no public information www.fiddler.ai · checked Aug 6, 2026 | Priority support 24*7 Receive top-tier assistance any time, day or night “Priority support 24*7 Receive top-tier assistance any time, day or night”www.getmaxim.ai · checked Aug 1, 2026 |
| Evaluation coverage· | Forrester, The Agentic Control Plane Solutions Landscape, Q2 2026; Forrester, The Responsible AI Solutions Landscape, Q2 2026; Gartner, Market Guide for AI Evaluation and Observability Platforms, February 2026; IDC ProductScape: Worldwide Generative AI Governance Platforms, 2025 “Fiddler AI Named in: Forrester, The Agentic Control Plane Solutions Landscape, Q2 2026 Forrester, The Responsible AI Solutions Landscape, Q2 2026 Gartner, Market Guide for AI Evaluation and Observability Platforms, February 2026 IDC ProductScape: Worldwide Generative AI Governance Platforms, 2025”www.fiddler.ai · checked Aug 6, 2026 | no public information www.getmaxim.ai · checked Aug 1, 2026 |
| Service type· | Observability & Security “Fiddler AI: AI Control Plane for Enterprise Agents | Observability & Security”www.fiddler.ai · checked Aug 6, 2026 | The GenAI evaluation and observability platform “The GenAI evaluation and observability platform”www.getmaxim.ai · checked Aug 1, 2026 |
| Regulatory status | no public information www.fiddler.ai · checked Aug 6, 2026 | no public information www.getmaxim.ai · checked Aug 1, 2026 |
| Underwriting backing· | no public information www.fiddler.ai · checked Aug 6, 2026 | © Copyright H3 Labs Inc, All rights reserved. “© Copyright H3 Labs Inc, All rights reserved.”www.getmaxim.ai · checked Aug 1, 2026 |
| Client types· | software and AI engineers, data scientists, platform and DevOps teams, and security and compliance teams “Who uses Fiddler AI? Fiddler AI is used by organizations deploying agents across all industries, as well as highly regulated industries like financial services , healthcare , insurance , and government . Within these organizations, the typical users are software and AI engineers, data scientists, platform and DevOps teams, and security and compliance teams responsible for keeping agents and predictive models accurate, safe, and compliant across their lifecycle.”www.fiddler.ai · checked Aug 6, 2026 |
Safety
| Field | Fiddler AI | Maxim AI |
|---|---|---|
| Safety evaluations· | no public information www.fiddler.ai · checked Aug 6, 2026 | Responsible AI checks like guardrails and toxicity “Responsible AI checks like guardrails and toxicity”www.getmaxim.ai · checked Aug 1, 2026 |
| Red teaming | no public information www.fiddler.ai · checked Aug 6, 2026 | no public information www.getmaxim.ai · checked Aug 1, 2026 |
| Safety policy· | no public information www.fiddler.ai · checked Aug 6, 2026 | User trust is is at the heart of everything we do - we adhere to best-in-class privacy and information security standards to keep your data safe and secure. “User trust is is at the heart of everything we do - we adhere to best-in-class privacy and information security standards to keep your data safe and secure.”www.getmaxim.ai · checked Aug 1, 2026 |
| Usage restrictions | no public information www.fiddler.ai · checked Aug 6, 2026 | no public information www.getmaxim.ai · checked Aug 1, 2026 |
| Model or system card | no public information www.fiddler.ai · checked Aug 6, 2026 | no public information www.getmaxim.ai · checked Aug 1, 2026 |
| Incident reporting· | no public information www.fiddler.ai · checked Aug 6, 2026 | For more details, feel free to reach out at security@getmaxim.ai . “For more details, feel free to reach out at security@getmaxim.ai .”www.getmaxim.ai · checked Aug 1, 2026 |
| Third-party evaluations· | Forrester, The Agentic Control Plane Solutions Landscape, Q2 2026; Forrester, The Responsible AI Solutions Landscape, Q2 2026; Gartner, Market Guide for AI Evaluation and Observability Platforms, February 2026; IDC ProductScape: Worldwide Generative AI Governance Platforms, 2025 “Fiddler AI Named in: Forrester, The Agentic Control Plane Solutions Landscape, Q2 2026 Forrester, The Responsible AI Solutions Landscape, Q2 2026 Gartner, Market Guide for AI Evaluation and Observability Platforms, February 2026 IDC ProductScape: Worldwide Generative AI Governance Platforms, 2025”www.fiddler.ai · checked Aug 6, 2026 | no public information www.getmaxim.ai · checked Aug 1, 2026 |
| Data handling· | Maxim is SOC 2 Type II, ISO 27001, HIPAA, and GDPR compliant. “Maxim is SOC 2 Type II, ISO 27001, HIPAA, and GDPR compliant.”www.getmaxim.ai · checked Aug 1, 2026 |
Practicality
| Field | Fiddler AI | Maxim AI |
|---|---|---|
| Pricing model· | usage-based at $0.002 per trace “We offer three plans, and we work with customers to find the right fit based on their specific use cases and needs, rather than a one-size-fits-all package. The Free plan includes real-time guardrails powered by Fiddler Centor Models at under 80ms latency , protecting against hallucinations, toxicity, PII/PHI, prompt injection, and jailbreak attempts. The Developer plan is usage-based at $0.002 per trace and adds unified observability for agentic and predictive systems, custom evaluators, and SSO. The Enterprise plan adds enterprise-grade guardrails, flexible deployment (SaaS, VPC, or on-premises), infrastructure scalability, and white-glove support with a named Customer Success Manager and customized onboarding.”www.fiddler.ai · checked Aug 6, 2026 | Maxim offers flexible pricing plans to support teams of all sizes - including a free tier. “Maxim offers flexible pricing plans to support teams of all sizes - including a free tier.”www.getmaxim.ai · checked Aug 1, 2026 |
| Price point· | $0.002 per trace “The Developer plan is usage-based at $0.002 per trace”www.fiddler.ai · checked Aug 6, 2026 | You can explore our pricing here . “You can explore our pricing here .”www.getmaxim.ai · checked Aug 1, 2026 |
| Availability· | Free plan, Developer plan, Enterprise plan “We offer three plans, and we work with customers to find the right fit based on their specific use cases and needs, rather than a one-size-fits-all package. The Free plan includes real-time guardrails powered by Fiddler Centor Models at under 80ms latency , protecting against hallucinations, toxicity, PII/PHI, prompt injection, and jailbreak attempts. The Developer plan is usage-based at $0.002 per trace and adds unified observability for agentic and predictive systems, custom evaluators, and SSO. The Enterprise plan adds enterprise-grade guardrails, flexible deployment (SaaS, VPC, or on-premises), infrastructure scalability, and white-glove support with a named Customer Success Manager and customized onboarding.”www.fiddler.ai · checked Aug 6, 2026 | You can sign up for a 14-day free trial here . “You can sign up for a 14-day free trial here .”www.getmaxim.ai · checked Aug 1, 2026 |
| Deployment options· | SaaS, VPC, or on-premises “The Enterprise plan adds enterprise-grade guardrails, flexible deployment (SaaS, VPC, or on-premises), infrastructure scalability, and white-glove support with a named Customer Success Manager and customized onboarding.”www.fiddler.ai · checked Aug 6, 2026 | In-VPC deployment Securely deploy within your private cloud “In-VPC deployment Securely deploy within your private cloud”www.getmaxim.ai · checked Aug 1, 2026 |
| Integrations· | Azure OpenAI, Amazon Bedrock, LangGraph, and 100+ other providers “Fiddler is model- and cloud-agnostic, working across Azure OpenAI, Amazon Bedrock, LangGraph, and 100+ other providers”www.fiddler.ai · checked Aug 6, 2026 | integrates seamlessly with all leading open-source and closed model providers and frameworks including OpenAI, Claude, Google Gemini, LangGraph, Langchain, CrewAI, and more. “integrates seamlessly with all leading open-source and closed model providers and frameworks including OpenAI, Claude, Google Gemini, LangGraph, Langchain, CrewAI, and more.”www.getmaxim.ai · checked Aug 1, 2026 |
| Supported regions· | AWS GovCloud “Built for the Enterprise and Government Security and scale in SaaS, VPC, and AWS GovCloud.”www.fiddler.ai · checked Aug 6, 2026 | Maxim is SOC 2 Type II, ISO 27001, HIPAA, and GDPR compliant. “Maxim is SOC 2 Type II, ISO 27001, HIPAA, and GDPR compliant.”www.getmaxim.ai · checked Aug 1, 2026 |
| Support model· | White-glove support at every stage of your AI journey, backed by our engineering and data science expertise to align AI deployments with business outcomes. “Customer Centric White-glove support at every stage of your AI journey, backed by our engineering and data science expertise to align AI deployments with business outcomes.”www.fiddler.ai · checked Aug 6, 2026 | Priority support 24*7 Receive top-tier assistance any time, day or night “Priority support 24*7 Receive top-tier assistance any time, day or night”www.getmaxim.ai · checked Aug 1, 2026 |
Ecosystem
| Field | Fiddler AI | Maxim AI |
|---|---|---|
| Protocols supported· | no public information www.fiddler.ai · checked Aug 6, 2026 | With SDKs, CLI and webhook support, use Maxim anywhere. “With SDKs, CLI and webhook support, use Maxim anywhere.”www.getmaxim.ai · checked Aug 1, 2026 |
| API access· | no public information www.fiddler.ai · checked Aug 6, 2026 | With SDKs, CLI and webhook support, use Maxim anywhere. “With SDKs, CLI and webhook support, use Maxim anywhere.”www.getmaxim.ai · checked Aug 1, 2026 |
| Open source | no public information www.fiddler.ai · checked Aug 6, 2026 | no public information www.getmaxim.ai · checked Aug 1, 2026 |
| Marketplace presence· | AWS Preferred Partner “AWS Preferred Partner Run Fiddler AI Observability securely within Amazon SageMaker Studio.”www.fiddler.ai · checked Aug 6, 2026 | no public information www.getmaxim.ai · checked Aug 1, 2026 |
Impact
| Field | Fiddler AI | Maxim AI |
|---|---|---|
| User base· | Fortune 100 organizations “Fortune 100 organizations use Fiddler to deliver high performance agentic and predictive applications, protect from costly risks, and maximize ROI.”www.fiddler.ai · checked Aug 6, 2026 | |
| Deployment scale· | Fortune 100 organizations use Fiddler to deliver high performance agentic and predictive applications, protect from costly risks, and maximize ROI. “Fortune 100 organizations use Fiddler to deliver high performance agentic and predictive applications, protect from costly risks, and maximize ROI.”www.fiddler.ai · checked Aug 6, 2026 | helping teams ship their AI agents reliably and >5x faster! “helping teams ship their AI agents reliably and >5x faster!”www.getmaxim.ai · checked Aug 1, 2026 |
| Target sectors· | financial services , healthcare , insurance , and government “Fiddler AI is used by organizations deploying agents across all industries, as well as highly regulated industries like financial services , healthcare , insurance , and government .”www.fiddler.ai · checked Aug 6, 2026 | Enterprise-ready Built for the enterprise “Enterprise-ready Built for the enterprise”www.getmaxim.ai · checked Aug 1, 2026 |
| High-risk domains· | financial services , healthcare , insurance , and government “Fiddler AI is used by organizations deploying agents across all industries, as well as highly regulated industries like financial services , healthcare , insurance , and government .”www.fiddler.ai · checked Aug 6, 2026 | Responsible AI checks like guardrails and toxicity “Responsible AI checks like guardrails and toxicity”www.getmaxim.ai · checked Aug 1, 2026 |
| Documented incidents | no public information www.fiddler.ai · checked Aug 6, 2026 | no public information www.getmaxim.ai · checked Aug 1, 2026 |