vendor · Observability
Arize AI vs Fiddler AI
45 fields both were evaluated on, 26 of them different — including where one discloses something the other does not. Every value links to the document it came from.
Assurance
| Field | Arize AI | Fiddler AI |
|---|---|---|
| Insurance available | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Insurance carriers | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Coverage limits | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Indemnification | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Liability cap | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Audit trail· | Trace everything from the team who founded OpenInference, the leading open standard for GenAI observability. “Trace everything from the team who founded OpenInference, the leading open standard for GenAI observability.”arize.com · checked Aug 1, 2026 | Every enforcement decision is recorded with who triggered it and what happened, giving you audit evidence ready for GRC standards and AI regulations. “Auditable Governance Every enforcement decision is recorded with who triggered it and what happened, giving you audit evidence ready for GRC standards and AI regulations.”www.fiddler.ai · checked Aug 6, 2026 |
| Tamper-evident log | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Explainability· | Observe What did my agent actually do? Trace everything from the team who founded OpenInference, the leading open standard for GenAI observability. “Observe What did my agent actually do? Trace everything from the team who founded OpenInference, the leading open standard for GenAI observability.”arize.com · checked Aug 1, 2026 | See every action, token, and dollar by user and team for fleet-wide intelligence “See the performance of all your agents in a single pane of glass. See every action, token, and dollar by user and team for fleet-wide intelligence”www.fiddler.ai · checked Aug 6, 2026 |
| Runtime governance· | no public information arize.com · checked Aug 1, 2026 | Detects and redacts PII, PHI, and secrets on the same request: before a prompt reaches the model, and before a response reaches the developer. “The Only Inline Enforcement At The Agent’s Request And Response Path Detects and redacts PII, PHI, and secrets on the same request: before a prompt reaches the model, and before a response reaches the developer.”www.fiddler.ai · checked Aug 6, 2026 |
| Permission scopes | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Compliance certifications· | Arize supports flexible deployment options and is certified to leading security and compliance standards, including SOC 2 Type II, ISO 27001, PCI DSS, HIPAA, and GDPR. “Arize supports flexible deployment options and is certified to leading security and compliance standards, including SOC 2 Type II, ISO 27001, PCI DSS, HIPAA, and GDPR.”arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Regulatory alignment· | Arize supports flexible deployment options and is certified to leading security and compliance standards, including SOC 2 Type II, ISO 27001, PCI DSS, HIPAA, and GDPR. “Arize supports flexible deployment options and is certified to leading security and compliance standards, including SOC 2 Type II, ISO 27001, PCI DSS, HIPAA, and GDPR.”arize.com · checked Aug 1, 2026 | audit evidence ready for GRC standards and AI regulations “Auditable Governance Every enforcement decision is recorded with who triggered it and what happened, giving you audit evidence ready for GRC standards and AI regulations.”www.fiddler.ai · checked Aug 6, 2026 |
| Outcome-based pricing | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Settlement mechanism | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Dispute process | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| SLA terms· | Arize AX on AWS gives us prompt‑level tracing and automated evaluations so we catch regressions early and meet strict SLOs at scale. “Arize AX on AWS gives us prompt‑level tracing and automated evaluations so we catch regressions early and meet strict SLOs at scale.”arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Evaluation coverage· | Evaluate Is my agent getting better or worse? The most comprehensive eval framework in the market. Run span, trace, and session evals that run at scale. “Evaluate Is my agent getting better or worse? The most comprehensive eval framework in the market. Run span, trace, and session evals that run at scale.”arize.com · checked Aug 1, 2026 | Forrester, The Agentic Control Plane Solutions Landscape, Q2 2026; Forrester, The Responsible AI Solutions Landscape, Q2 2026; Gartner, Market Guide for AI Evaluation and Observability Platforms, February 2026; IDC ProductScape: Worldwide Generative AI Governance Platforms, 2025 “Fiddler AI Named in: Forrester, The Agentic Control Plane Solutions Landscape, Q2 2026 Forrester, The Responsible AI Solutions Landscape, Q2 2026 Gartner, Market Guide for AI Evaluation and Observability Platforms, February 2026 IDC ProductScape: Worldwide Generative AI Governance Platforms, 2025”www.fiddler.ai · checked Aug 6, 2026 |
| Service type· | Agent Observability, Evaluation & Improvement Platform | Arize AI “Agent Observability, Evaluation & Improvement Platform | Arize AI”arize.com · checked Aug 1, 2026 | Observability & Security “Fiddler AI: AI Control Plane for Enterprise Agents | Observability & Security”www.fiddler.ai · checked Aug 6, 2026 |
| Regulatory status | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Underwriting backing | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Client types· | no public information arize.com · checked Aug 1, 2026 | software and AI engineers, data scientists, platform and DevOps teams, and security and compliance teams “Who uses Fiddler AI? Fiddler AI is used by organizations deploying agents across all industries, as well as highly regulated industries like financial services , healthcare , insurance , and government . Within these organizations, the typical users are software and AI engineers, data scientists, platform and DevOps teams, and security and compliance teams responsible for keeping agents and predictive models accurate, safe, and compliant across their lifecycle.”www.fiddler.ai · checked Aug 6, 2026 |
Safety
| Field | Arize AI | Fiddler AI |
|---|---|---|
| Safety evaluations· | Evaluate Is my agent getting better or worse? The most comprehensive eval framework in the market. Run span, trace, and session evals that run at scale. “Evaluate Is my agent getting better or worse? The most comprehensive eval framework in the market. Run span, trace, and session evals that run at scale.”arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Red teaming | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Safety policy | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Usage restrictions | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Model or system card | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Incident reporting | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Third-party evaluations· | no public information arize.com · checked Aug 1, 2026 | Forrester, The Agentic Control Plane Solutions Landscape, Q2 2026; Forrester, The Responsible AI Solutions Landscape, Q2 2026; Gartner, Market Guide for AI Evaluation and Observability Platforms, February 2026; IDC ProductScape: Worldwide Generative AI Governance Platforms, 2025 “Fiddler AI Named in: Forrester, The Agentic Control Plane Solutions Landscape, Q2 2026 Forrester, The Responsible AI Solutions Landscape, Q2 2026 Gartner, Market Guide for AI Evaluation and Observability Platforms, February 2026 IDC ProductScape: Worldwide Generative AI Governance Platforms, 2025”www.fiddler.ai · checked Aug 6, 2026 |
| Data handling· | no public information arize.com · checked Aug 1, 2026 |
Practicality
| Field | Arize AI | Fiddler AI |
|---|---|---|
| Pricing model· | Pricing
Sign in
Get Started
Book a Demo “Pricing Sign in Get Started Book a Demo”arize.com · checked Aug 1, 2026 | usage-based at $0.002 per trace “We offer three plans, and we work with customers to find the right fit based on their specific use cases and needs, rather than a one-size-fits-all package. The Free plan includes real-time guardrails powered by Fiddler Centor Models at under 80ms latency , protecting against hallucinations, toxicity, PII/PHI, prompt injection, and jailbreak attempts. The Developer plan is usage-based at $0.002 per trace and adds unified observability for agentic and predictive systems, custom evaluators, and SSO. The Enterprise plan adds enterprise-grade guardrails, flexible deployment (SaaS, VPC, or on-premises), infrastructure scalability, and white-glove support with a named Customer Success Manager and customized onboarding.”www.fiddler.ai · checked Aug 6, 2026 |
| Price point· | no public information arize.com · checked Aug 1, 2026 | $0.002 per trace “The Developer plan is usage-based at $0.002 per trace”www.fiddler.ai · checked Aug 6, 2026 |
| Availability· | no public information arize.com · checked Aug 1, 2026 | Free plan, Developer plan, Enterprise plan “We offer three plans, and we work with customers to find the right fit based on their specific use cases and needs, rather than a one-size-fits-all package. The Free plan includes real-time guardrails powered by Fiddler Centor Models at under 80ms latency , protecting against hallucinations, toxicity, PII/PHI, prompt injection, and jailbreak attempts. The Developer plan is usage-based at $0.002 per trace and adds unified observability for agentic and predictive systems, custom evaluators, and SSO. The Enterprise plan adds enterprise-grade guardrails, flexible deployment (SaaS, VPC, or on-premises), infrastructure scalability, and white-glove support with a named Customer Success Manager and customized onboarding.”www.fiddler.ai · checked Aug 6, 2026 |
| Deployment options· | no public information arize.com · checked Aug 1, 2026 | SaaS, VPC, or on-premises “The Enterprise plan adds enterprise-grade guardrails, flexible deployment (SaaS, VPC, or on-premises), infrastructure scalability, and white-glove support with a named Customer Success Manager and customized onboarding.”www.fiddler.ai · checked Aug 6, 2026 |
| Integrations· | Arize integrates with 40+ models, frameworks, and AI tools , including OpenAI, Anthropic, Google, Amazon Bedrock, LangGraph, LangChain, LlamaIndex, CrewAI, OpenAI Agents SDK, DSPy, and more. “Arize integrates with 40+ models, frameworks, and AI tools , including OpenAI, Anthropic, Google, Amazon Bedrock, LangGraph, LangChain, LlamaIndex, CrewAI, OpenAI Agents SDK, DSPy, and more.”arize.com · checked Aug 1, 2026 | Azure OpenAI, Amazon Bedrock, LangGraph, and 100+ other providers “Fiddler is model- and cloud-agnostic, working across Azure OpenAI, Amazon Bedrock, LangGraph, and 100+ other providers”www.fiddler.ai · checked Aug 6, 2026 |
| Supported regions· | Built on OpenInference and OpenTelemetry standards, Arize works across Google Cloud, AWS, Azure, and self-hosted environments. “Built on OpenInference and OpenTelemetry standards, Arize works across Google Cloud, AWS, Azure, and self-hosted environments.”arize.com · checked Aug 1, 2026 | AWS GovCloud “Built for the Enterprise and Government Security and scale in SaaS, VPC, and AWS GovCloud.”www.fiddler.ai · checked Aug 6, 2026 |
| Support model· | no public information arize.com · checked Aug 1, 2026 | White-glove support at every stage of your AI journey, backed by our engineering and data science expertise to align AI deployments with business outcomes. “Customer Centric White-glove support at every stage of your AI journey, backed by our engineering and data science expertise to align AI deployments with business outcomes.”www.fiddler.ai · checked Aug 6, 2026 |
Ecosystem
| Field | Arize AI | Fiddler AI |
|---|---|---|
| Protocols supported· | Built on OpenInference and OpenTelemetry standards, Arize works across Google Cloud, AWS, Azure, and self-hosted environments. “Built on OpenInference and OpenTelemetry standards, Arize works across Google Cloud, AWS, Azure, and self-hosted environments.”arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| API access· | Arize integrates with 40+ models, frameworks, and AI tools , including OpenAI, Anthropic, Google, Amazon Bedrock, LangGraph, LangChain, LlamaIndex, CrewAI, OpenAI Agents SDK, DSPy, and more. “Arize integrates with 40+ models, frameworks, and AI tools , including OpenAI, Anthropic, Google, Amazon Bedrock, LangGraph, LangChain, LlamaIndex, CrewAI, OpenAI Agents SDK, DSPy, and more.”arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Open source | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |
| Marketplace presence· | no public information arize.com · checked Aug 1, 2026 | AWS Preferred Partner “AWS Preferred Partner Run Fiddler AI Observability securely within Amazon SageMaker Studio.”www.fiddler.ai · checked Aug 6, 2026 |
Impact
| Field | Arize AI | Fiddler AI |
|---|---|---|
| User base· | 1 Trillion spans per month
1 Billion evals per month
5 Million downloads per month “1 Trillion spans per month 1 Billion evals per month 5 Million downloads per month”arize.com · checked Aug 1, 2026 | Fortune 100 organizations “Fortune 100 organizations use Fiddler to deliver high performance agentic and predictive applications, protect from costly risks, and maximize ROI.”www.fiddler.ai · checked Aug 6, 2026 |
| Deployment scale· | no public information arize.com · checked Aug 1, 2026 | Fortune 100 organizations use Fiddler to deliver high performance agentic and predictive applications, protect from costly risks, and maximize ROI. “Fortune 100 organizations use Fiddler to deliver high performance agentic and predictive applications, protect from costly risks, and maximize ROI.”www.fiddler.ai · checked Aug 6, 2026 |
| Target sectors· | Teams use Arize to understand how their AI agents and applications behave, measure quality with evaluations, monitor production performance, and continuously improve prompts, models, and workflows. “Teams use Arize to understand how their AI agents and applications behave, measure quality with evaluations, monitor production performance, and continuously improve prompts, models, and workflows.”arize.com · checked Aug 1, 2026 | financial services , healthcare , insurance , and government “Fiddler AI is used by organizations deploying agents across all industries, as well as highly regulated industries like financial services , healthcare , insurance , and government .”www.fiddler.ai · checked Aug 6, 2026 |
| High-risk domains· | Arize supports flexible deployment options and is certified to leading security and compliance standards, including SOC 2 Type II, ISO 27001, PCI DSS, HIPAA, and GDPR. “Arize supports flexible deployment options and is certified to leading security and compliance standards, including SOC 2 Type II, ISO 27001, PCI DSS, HIPAA, and GDPR.”arize.com · checked Aug 1, 2026 | financial services , healthcare , insurance , and government “Fiddler AI is used by organizations deploying agents across all industries, as well as highly regulated industries like financial services , healthcare , insurance , and government .”www.fiddler.ai · checked Aug 6, 2026 |
| Documented incidents | no public information arize.com · checked Aug 1, 2026 | no public information www.fiddler.ai · checked Aug 6, 2026 |