AI Dispatch
vendor · Observability

Confident AI vs Fiddler AI

45 fields both were evaluated on, 27 of them different — including where one discloses something the other does not. Every value links to the document it came from.

Assurance

FieldConfident AIFiddler AI
Insurance available
Insurance carriers
Coverage limits
Indemnification
Liability cap
Audit trail·
Trace every LLM call, analyze tool calls, and track agent performance in real time. Inspect every trace
Trace every LLM call, analyze tool calls, and track agent performance in real time. Inspect every trace
www.confident-ai.com · checked Aug 1, 2026
Every enforcement decision is recorded with who triggered it and what happened, giving you audit evidence ready for GRC standards and AI regulations.
Auditable Governance Every enforcement decision is recorded with who triggered it and what happened, giving you audit evidence ready for GRC standards and AI regulations.
www.fiddler.ai · checked Aug 6, 2026
Tamper-evident log
Explainability·
Inspect every trace Alert on degradation Latency & cost tracking
Inspect every trace Alert on degradation Latency & cost tracking
www.confident-ai.com · checked Aug 1, 2026
See every action, token, and dollar by user and team for fleet-wide intelligence
See the performance of all your agents in a single pane of glass. See every action, token, and dollar by user and team for fleet-wide intelligence
www.fiddler.ai · checked Aug 6, 2026
Runtime governance·
Git-based prompt versioning Manage prompts with a git-based branching workflow synced to your codebase. Teams can work in parallel, enforce merge permissions, and gate merges with eval results.
Git-based prompt versioning Manage prompts with a git-based branching workflow synced to your codebase. Teams can work in parallel, enforce merge permissions, and gate merges with eval results.
www.confident-ai.com · checked Aug 1, 2026
Detects and redacts PII, PHI, and secrets on the same request: before a prompt reaches the model, and before a response reaches the developer.
The Only Inline Enforcement At The Agent’s Request And Response Path Detects and redacts PII, PHI, and secrets on the same request: before a prompt reaches the model, and before a response reaches the developer.
www.fiddler.ai · checked Aug 6, 2026
Permission scopes·
RBAC AND DATA MASKING Our flexible infrastructure allows data separation between projects, custom permissions control, and masking for LLM traces.
RBAC AND DATA MASKING Our flexible infrastructure allows data separation between projects, custom permissions control, and masking for LLM traces.
www.confident-ai.com · checked Aug 1, 2026
Compliance certifications·
HIPAA, SOCII COMPLIANT
HIPAA, SOCII COMPLIANT
www.confident-ai.com · checked Aug 1, 2026
Regulatory alignment·
audit evidence ready for GRC standards and AI regulations
Auditable Governance Every enforcement decision is recorded with who triggered it and what happened, giving you audit evidence ready for GRC standards and AI regulations.
www.fiddler.ai · checked Aug 6, 2026
Outcome-based pricing
Settlement mechanism
Dispute process
SLA terms·
99.9% UPTIME SLA We offer enterprise-level guarantees for our services to ensure mission critical workflows are always accessible.
99.9% UPTIME SLA We offer enterprise-level guarantees for our services to ensure mission critical workflows are always accessible.
www.confident-ai.com · checked Aug 1, 2026
Evaluation coverage·
Evals ran to date [ 0 + ]
Evals ran to date [ 0 + ]
www.confident-ai.com · checked Aug 1, 2026
Forrester, The Agentic Control Plane Solutions Landscape, Q2 2026; Forrester, The Responsible AI Solutions Landscape, Q2 2026; Gartner, Market Guide for AI Evaluation and Observability Platforms, February 2026; IDC ProductScape: Worldwide Generative AI Governance Platforms, 2025
Fiddler AI Named in: Forrester, The Agentic Control Plane Solutions Landscape, Q2 2026 Forrester, The Responsible AI Solutions Landscape, Q2 2026 Gartner, Market Guide for AI Evaluation and Observability Platforms, February 2026 IDC ProductScape: Worldwide Generative AI Governance Platforms, 2025
www.fiddler.ai · checked Aug 6, 2026
Service type·
Enterprise AI Evaluation & Observability Platform
Confident AI: Enterprise AI Evaluation & Observability Platform
www.confident-ai.com · checked Aug 1, 2026
Observability & Security
Fiddler AI: AI Control Plane for Enterprise Agents | Observability & Security
www.fiddler.ai · checked Aug 6, 2026
Regulatory status
Underwriting backing
Client types·
500+ LEADING AI COMPANIES
TRUSTED BY 500+ LEADING AI COMPANIES
www.confident-ai.com · checked Aug 1, 2026
software and AI engineers, data scientists, platform and DevOps teams, and security and compliance teams
Who uses Fiddler AI? Fiddler AI is used by organizations deploying agents across all industries, as well as highly regulated industries like financial services , healthcare , insurance , and government . Within these organizations, the typical users are software and AI engineers, data scientists, platform and DevOps teams, and security and compliance teams responsible for keeping agents and predictive models accurate, safe, and compliant across their lifecycle.
www.fiddler.ai · checked Aug 6, 2026

Safety

FieldConfident AIFiddler AI
Safety evaluations·
AI risk assessments In a regulated industry? Confident AI centralizes red teaming workflows so you catch risks before users do, with PDF ready assessment reports you can share with stakeholders.
AI risk assessments In a regulated industry? Confident AI centralizes red teaming workflows so you catch risks before users do, with PDF ready assessment reports you can share with stakeholders.
www.confident-ai.com · checked Aug 1, 2026
Red teaming·
Safety policy
Usage restrictions
Model or system card
Incident reporting
Third-party evaluations·
Forrester, The Agentic Control Plane Solutions Landscape, Q2 2026; Forrester, The Responsible AI Solutions Landscape, Q2 2026; Gartner, Market Guide for AI Evaluation and Observability Platforms, February 2026; IDC ProductScape: Worldwide Generative AI Governance Platforms, 2025
Fiddler AI Named in: Forrester, The Agentic Control Plane Solutions Landscape, Q2 2026 Forrester, The Responsible AI Solutions Landscape, Q2 2026 Gartner, Market Guide for AI Evaluation and Observability Platforms, February 2026 IDC ProductScape: Worldwide Generative AI Governance Platforms, 2025
www.fiddler.ai · checked Aug 6, 2026
Data handling·
All data is encrypted in transit and at rest, and we never use your data to train models.
All data is encrypted in transit and at rest, and we never use your data to train models.
www.confident-ai.com · checked Aug 1, 2026
Zero Data leaving your network
Zero Data leaving your network
www.fiddler.ai · checked Aug 6, 2026

Practicality

FieldConfident AIFiddler AI
Pricing model·
usage-based at $0.002 per trace
We offer three plans, and we work with customers to find the right fit based on their specific use cases and needs, rather than a one-size-fits-all package. The Free plan includes real-time guardrails powered by Fiddler Centor Models at under 80ms latency , protecting against hallucinations, toxicity, PII/PHI, prompt injection, and jailbreak attempts. The Developer plan is usage-based at $0.002 per trace and adds unified observability for agentic and predictive systems, custom evaluators, and SSO. The Enterprise plan adds enterprise-grade guardrails, flexible deployment (SaaS, VPC, or on-premises), infrastructure scalability, and white-glove support with a named Customer Success Manager and customized onboarding.
www.fiddler.ai · checked Aug 6, 2026
Price point·
$0.002 per trace
The Developer plan is usage-based at $0.002 per trace
www.fiddler.ai · checked Aug 6, 2026
Availability·
Try Now For Free
Try Now For Free
www.confident-ai.com · checked Aug 1, 2026
Free plan, Developer plan, Enterprise plan
We offer three plans, and we work with customers to find the right fit based on their specific use cases and needs, rather than a one-size-fits-all package. The Free plan includes real-time guardrails powered by Fiddler Centor Models at under 80ms latency , protecting against hallucinations, toxicity, PII/PHI, prompt injection, and jailbreak attempts. The Developer plan is usage-based at $0.002 per trace and adds unified observability for agentic and predictive systems, custom evaluators, and SSO. The Enterprise plan adds enterprise-grade guardrails, flexible deployment (SaaS, VPC, or on-premises), infrastructure scalability, and white-glove support with a named Customer Success Manager and customized onboarding.
www.fiddler.ai · checked Aug 6, 2026
Deployment options·
fully self-hosted deployment option alongside the managed cloud. You can run the entire platform in your own VPC or on-prem infrastructure
Yes. Confident AI offers a fully self-hosted deployment option alongside the managed cloud. You can run the entire platform in your own VPC or on-prem infrastructure, keeping all data within your network.
www.confident-ai.com · checked Aug 1, 2026
SaaS, VPC, or on-premises
The Enterprise plan adds enterprise-grade guardrails, flexible deployment (SaaS, VPC, or on-premises), infrastructure scalability, and white-glove support with a named Customer Success Manager and customized onboarding.
www.fiddler.ai · checked Aug 6, 2026
Integrations·
OpenAI, LangGraph, Opentelemetry
SDKs in Python, Typescript; 20+ integrations, including OpenAI, LangGraph, Opentelemetry, and tons of more LLM gateways.
www.confident-ai.com · checked Aug 1, 2026
Azure OpenAI, Amazon Bedrock, LangGraph, and 100+ other providers
Fiddler is model- and cloud-agnostic, working across Azure OpenAI, Amazon Bedrock, LangGraph, and 100+ other providers
www.fiddler.ai · checked Aug 6, 2026
Supported regions·
United States of America (North Carolina) or the European Union (Frankfurt)
MULTI-DATA RESIDENCY Store and process data in the United States of America (North Carolina) or the European Union (Frankfurt).
www.confident-ai.com · checked Aug 1, 2026
AWS GovCloud
Built for the Enterprise and Government Security and scale in SaaS, VPC, and AWS GovCloud.
www.fiddler.ai · checked Aug 6, 2026
Support model·
99.9% UPTIME SLA We offer enterprise-level guarantees for our services to ensure mission critical workflows are always accessible.
99.9% UPTIME SLA We offer enterprise-level guarantees for our services to ensure mission critical workflows are always accessible.
www.confident-ai.com · checked Aug 1, 2026
White-glove support at every stage of your AI journey, backed by our engineering and data science expertise to align AI deployments with business outcomes.
Customer Centric White-glove support at every stage of your AI journey, backed by our engineering and data science expertise to align AI deployments with business outcomes.
www.fiddler.ai · checked Aug 6, 2026

Ecosystem

FieldConfident AIFiddler AI
Protocols supported
API access·
APIs for the entire pipeline. Every part of Confident AI is exposed as an API.
AUTOMATIONS APIs for the entire pipeline. Every part of Confident AI is exposed as an API.
www.confident-ai.com · checked Aug 1, 2026
Open source
Marketplace presence·
AWS Preferred Partner
AWS Preferred Partner Run Fiddler AI Observability securely within Amazon SageMaker Studio.
www.fiddler.ai · checked Aug 6, 2026

Impact

FieldConfident AIFiddler AI
User base·
500+ LEADING AI COMPANIES
TRUSTED BY 500+ LEADING AI COMPANIES
www.confident-ai.com · checked Aug 1, 2026
Fortune 100 organizations
Fortune 100 organizations use Fiddler to deliver high performance agentic and predictive applications, protect from costly risks, and maximize ROI.
www.fiddler.ai · checked Aug 6, 2026
Deployment scale·
500+ LEADING AI COMPANIES
TRUSTED BY 500+ LEADING AI COMPANIES
www.confident-ai.com · checked Aug 1, 2026
Fortune 100 organizations use Fiddler to deliver high performance agentic and predictive applications, protect from costly risks, and maximize ROI.
Fortune 100 organizations use Fiddler to deliver high performance agentic and predictive applications, protect from costly risks, and maximize ROI.
www.fiddler.ai · checked Aug 6, 2026
Target sectors·
industries where a perfectly functional AI is not good enough.
Purpose built for industries where a perfectly functional AI is not good enough.
www.confident-ai.com · checked Aug 1, 2026
financial services , healthcare , insurance , and government
Fiddler AI is used by organizations deploying agents across all industries, as well as highly regulated industries like financial services , healthcare , insurance , and government .
www.fiddler.ai · checked Aug 6, 2026
High-risk domains·
healthcare, insurance, and financial industries.
HIPAA, SOCII COMPLIANT Our compliance standards meets the requirements of even the most regulated healthcare, insurance, and financial industries.
www.confident-ai.com · checked Aug 1, 2026
financial services , healthcare , insurance , and government
Fiddler AI is used by organizations deploying agents across all industries, as well as highly regulated industries like financial services , healthcare , insurance , and government .
www.fiddler.ai · checked Aug 6, 2026
Documented incidents