vendor · observability

Edwin AI

www.logicmonitor.comevidence retrieved Aug 6, 2026 – Sep 5, 2026view as JSON all observability entries 13 alternatives

Indexed12 or more fields evidenced; not yet scored by a human against the rubric

22 fields evidenced · 27 with no public information. Every value below links to the document it came from and the date we checked it.

14 of those are quoted but not yet interpreted: we hold the source sentence and the date we read it, but nobody has written the answer to the question yet. Those rows show the quote and say so rather than repeating it back as an answer. Why these exist

Also appears in

AI agents and vendors that state SOC 2 AI agents that support the Model Context Protocol AI agents and vendors that state GDPR compliance AI agents and vendors that state ISO 27001 AI agents and vendors that state SOC 2 Type II AI agents and vendors that state CCPA compliance AI agents and vendors that publish a self-reported performance figure

Trust gap

How this is scored

These scores are automated. A 1 or 2 counts how many fields this entry answers with a citation — not what those answers say. A 0 means every field for that dimension is recorded as undisclosed and none of the pages we captured mentions it. No one has scored this entry against the rubric yet.

Runtime governance

1/3 auto

Are scope, spend, and authority enforced while the agent runs?

Scored from 1 evidenced field(s): runtime_governance. Automated score; capped at 2 pending review.

Counts Runtime governance, each cited below.

Audit trail

unscored

Is there a tamper-evident record of what it actually did?

Compliance

unscored

Are compliance obligations attached per engagement?

Outcome settlement

unscored

Does payment depend on a verified result?

Insurance & indemnity

unscored

Can the deployment be insured, and is the customer indemnified?

Assurance

Insurance available: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Own liability cover: Trust center quick-summary confirms the vendor (LogicMonitor) has cyber insurance
“Has cyber insurance”
trust.logicmonitor.com · checked Aug 29, 2026
Insurance carriers: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Coverage limits: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Indemnification: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Liability cap: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Audit trail: Vendor states the agent executes across the customer environment with governance and audit logging in place
“executes it across your environment with full governance and audit logging in place”
www.logicmonitor.com · checked Aug 6, 2026
Tamper-evident log: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Explainability: not yet interpreted
“Turn fragmented cross-domain event noise into explainable, guided action.”
www.logicmonitor.com · checked Aug 6, 2026
Runtime governance: not yet interpreted
“Execute governed, closed-loop remediation across automation playbooks.”
www.logicmonitor.com · checked Aug 6, 2026
Permission scopes: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Compliance certifications: Parent company LogicMonitor's trust center lists SOC 2 Type II, SOC 3, ISO 27001/27017/27018, IRAP, CSA, SIG, and FedRAMP Moderate
“SOC 2 Type II SOC 3 ISO 27001 ISO 27017 ISO 27018 IRAP CSA SIG FedRAMP Moderate”
trust.logicmonitor.com · checked Aug 29, 2026
Regulatory alignment: Trust center badges include CCPA, GDPR, and ICO registration
“CCPA GDPR ICO Registered”
trust.logicmonitor.com · checked Aug 29, 2026
Outcome-based pricing: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Settlement mechanism: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Asset custody: no public information
www.logicmonitor.com · checked Aug 18, 2026 · source did not state this
Dispute process: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
SLA terms: not yet interpreted
“SLA-driven visibility”
www.logicmonitor.com · checked Aug 6, 2026
Evaluation coverage: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Self-reported performance: Customer-attributed stat: Edwin AI cut noise by 90% and ITSM incidents by 76% (Nexon); also cites 313% ROI, 3,000+ integrations, 100% bi-directional ITSM sync
““Edwin AI cut noise by 90% & ITSM incidents by 76%, enabling better customer service.””
www.logicmonitor.com · checked Aug 18, 2026
Service type: not yet interpreted
“Edwin AI: The AIOps Agent for Fast Incident Resolution - LogicMonitor”
www.logicmonitor.com · checked Aug 6, 2026
Regulatory status: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Underwriting backing: not yet interpreted
“LogicMonitor”
www.logicmonitor.com · checked Aug 6, 2026
Client types: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this

Safety

Safety evaluations: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Red teaming: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Safety policy: not yet interpreted
“Purpose-built security for the hybrid observability and AI era.”
www.logicmonitor.com · checked Aug 6, 2026
Usage restrictions: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Model or system card: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Incident reporting: Parent company LogicMonitor publishes a bug bounty/vulnerability disclosure program and a dedicated security contact.
“please contact us at security@logicmonitor.com”
trust.logicmonitor.com · checked Sep 5, 2026
Third-party evaluations: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Data handling: Trust center confirms customer data is deleted on request
“Deletes customer data on request”
trust.logicmonitor.com · checked Aug 29, 2026

Practicality

Pricing model: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Price point: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Availability: not yet interpreted
“Try it free Request Your Edwin AI Demo”
www.logicmonitor.com · checked Aug 6, 2026
Deployment options: not yet interpreted
“Full visibility across your entire hybrid estate”
www.logicmonitor.com · checked Aug 6, 2026
Integrations: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Supported regions: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Support model: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this

Ecosystem

Protocols supported: not yet interpreted
“MCP NEW Establish traceable, secure governance boundaries for AI tool integrations.”
www.logicmonitor.com · checked Aug 6, 2026
API access: not yet interpreted
“3,000+ collector-based and API-friendly integrations”
www.logicmonitor.com · checked Aug 6, 2026
Open source: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Marketplace presence: not yet interpreted
“100% bi-directional sync with ITSM platforms like ServiceNow”
www.logicmonitor.com · checked Aug 6, 2026

Impact

User base: not yet interpreted
“Capital Group has 1,000+ alerts/ day. LogicMonitor will eliminate that noise.”
www.logicmonitor.com · checked Aug 6, 2026
Deployment scale: not yet interpreted
“Edwin AI delivered a 313% ROI for composite organization.”
www.logicmonitor.com · checked Aug 6, 2026
Target sectors: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
High-risk domains: not yet interpreted
“Healthcare Financial Services Public Sector”
www.logicmonitor.com · checked Aug 6, 2026
Documented incidents: no public information
www.logicmonitor.com · checked Aug 6, 2026 · source did not state this
Market recognition: Forrester Total Economic Impact (TEI) study commissioned by LogicMonitor found Edwin AI delivered 313% ROI
“Forrester Total Economic Impact™ study finds Edwin AI delivered a 313% ROI for composite organization.”
www.logicmonitor.com · checked Aug 18, 2026

Compared with

Side-by-side on the fields where Edwin AI and the other entry are both on record and actually differ.