vendor · observability
Edwin AI vs Wayfound
45 fields both were evaluated on, 25 of them different — including where one discloses something the other does not. Every value links to the document it came from. 20 further fields are disclosed by neither and are listed at the end rather than tabled.
Assurance
| Field | Edwin AI | Wayfound |
|---|---|---|
| Audit trail· | Vendor states the agent executes across the customer environment with governance and audit logging in place “executes it across your environment with full governance and audit logging in place”www.logicmonitor.com · checked Aug 6, 2026 | “gives you agent scorecards, recommendations, alerts, and transcripts”www.wayfound.ai · checked Aug 1, 2026 |
| Explainability· | “Turn fragmented cross-domain event noise into explainable, guided action.”www.logicmonitor.com · checked Aug 6, 2026 | “real-time alerts and inline improvement suggestions”www.wayfound.ai · checked Aug 1, 2026 |
| Runtime governance· | “Execute governed, closed-loop remediation across automation playbooks.”www.logicmonitor.com · checked Aug 6, 2026 | “enforce guidelines and standards with intuitive rules”www.wayfound.ai · checked Aug 1, 2026 |
| Compliance certifications· | Parent company LogicMonitor's trust center lists SOC 2 Type II, SOC 3, ISO 27001/27017/27018, IRAP, CSA, SIG, and FedRAMP Moderate “SOC 2 Type II SOC 3 ISO 27001 ISO 27017 ISO 27018 IRAP CSA SIG FedRAMP Moderate”trust.logicmonitor.com · checked Aug 29, 2026 | no public information www.wayfound.ai · checked Aug 1, 2026 |
| Regulatory alignment· | Trust center badges include CCPA, GDPR, and ICO registration “CCPA GDPR ICO Registered”trust.logicmonitor.com · checked Aug 29, 2026 | “ensuring every interaction meets your business goals”www.wayfound.ai · checked Aug 1, 2026 |
| SLA terms· | no public information www.wayfound.ai · checked Aug 1, 2026 | |
| Service type· | “Edwin AI: The AIOps Agent for Fast Incident Resolution - LogicMonitor”www.logicmonitor.com · checked Aug 6, 2026 | “Wayfound is the world’s first AI Agent supervision platform”www.wayfound.ai · checked Aug 1, 2026 |
| Underwriting backing· | no public information www.wayfound.ai · checked Aug 1, 2026 | |
| Client types· | no public information www.logicmonitor.com · checked Aug 6, 2026 | “Wayfound is for business users and product managers at companies with AI Agents”www.wayfound.ai · checked Aug 1, 2026 |
Safety
| Field | Edwin AI | Wayfound |
|---|---|---|
| Safety policy· | “Purpose-built security for the hybrid observability and AI era.”www.logicmonitor.com · checked Aug 6, 2026 | “ensuring every interaction meets your business goals”www.wayfound.ai · checked Aug 1, 2026 |
| Usage restrictions· | no public information www.logicmonitor.com · checked Aug 6, 2026 | “ensuring every interaction meets your business goals”www.wayfound.ai · checked Aug 1, 2026 |
| Incident reporting· | Parent company LogicMonitor publishes a bug bounty/vulnerability disclosure program and a dedicated security contact. “please contact us at security@logicmonitor.com”trust.logicmonitor.com · checked Sep 5, 2026 | no public information www.wayfound.ai · checked Aug 1, 2026 |
| Data handling· | Trust center confirms customer data is deleted on request “Deletes customer data on request”trust.logicmonitor.com · checked Aug 29, 2026 | “Our enterprise agreements with foundation AI models guarantees that your data is never shared with anyone or used for model training.”www.wayfound.ai · checked Aug 1, 2026 |
Practicality
| Field | Edwin AI | Wayfound |
|---|---|---|
| Pricing model· | no public information www.logicmonitor.com · checked Aug 6, 2026 | “Wayfound offers 3 pricing tiers: an introductory “AI Innovator” plan, that lets you try out Wayfound for a nominal fee, an “AI Growth” plan, that lets you scale your Wayfound Supervisor’s reach, and our “Enterprise Plan” for production level Agent Supervision.”www.wayfound.ai · checked Aug 1, 2026 |
| Price point· | no public information www.logicmonitor.com · checked Aug 6, 2026 | “Up to date pricing information can be found on our Pricing page .”www.wayfound.ai · checked Aug 1, 2026 |
| Availability· | “Try it free Request Your Edwin AI Demo”www.logicmonitor.com · checked Aug 6, 2026 | “Wayfound is the world’s first AI Agent supervision platform”www.wayfound.ai · checked Aug 1, 2026 |
| Deployment options· | “Full visibility across your entire hybrid estate”www.logicmonitor.com · checked Aug 6, 2026 | “Wayfound’s pricing and go-to-market model assume a cloud-based delivery model. If your use case requires on prem deployment, please reach out to your Wayfound account team to discuss options.”www.wayfound.ai · checked Aug 1, 2026 |
| Integrations· | no public information www.logicmonitor.com · checked Aug 6, 2026 | “connect Agents built on many different platforms as well as pre-built 3rd party Agents (such as Intercom Fin, Qualified Piper, etc)”www.wayfound.ai · checked Aug 1, 2026 |
Ecosystem
| Field | Edwin AI | Wayfound |
|---|---|---|
| Protocols supported· | “MCP NEW Establish traceable, secure governance boundaries for AI tool integrations.”www.logicmonitor.com · checked Aug 6, 2026 | “integration flexibility including its own MCP server”www.wayfound.ai · checked Aug 1, 2026 |
| API access· | “3,000+ collector-based and API-friendly integrations”www.logicmonitor.com · checked Aug 6, 2026 | “securely connected with the Wayfound Supervisor with just one line of code”www.wayfound.ai · checked Aug 1, 2026 |
| Marketplace presence· | “100% bi-directional sync with ITSM platforms like ServiceNow”www.logicmonitor.com · checked Aug 6, 2026 |
Impact
| Field | Edwin AI | Wayfound |
|---|---|---|
| User base· | “Capital Group has 1,000+ alerts/ day. LogicMonitor will eliminate that noise.”www.logicmonitor.com · checked Aug 6, 2026 | “Trusted by innovative startups and established industry leaders.”www.wayfound.ai · checked Aug 1, 2026 |
| Deployment scale· | “Edwin AI delivered a 313% ROI for composite organization.”www.logicmonitor.com · checked Aug 6, 2026 | “Wayfound is the world’s first AI Agent supervision platform”www.wayfound.ai · checked Aug 1, 2026 |
| Target sectors· | no public information www.logicmonitor.com · checked Aug 6, 2026 | |
| High-risk domains· | “Healthcare Financial Services Public Sector”www.logicmonitor.com · checked Aug 6, 2026 |
Disclosed by neither
Both Edwin AI and Wayfound publish nothing on these 20 fields. That is a finding about the category rather than a difference between them, so it is recorded here instead of as 20 identical table rows. Each is shown with its source check on the individual profiles.
- Documented incidents
- Supported regions
- Support model
- Open source
- Safety evaluations
- Red teaming
- Model or system card
- Third-party evaluations
- Insurance available
- Insurance carriers
- Coverage limits
- Indemnification
- Liability cap
- Tamper-evident log
- Permission scopes
- Outcome-based pricing
- Settlement mechanism
- Dispute process
- Evaluation coverage
- Regulatory status
Questions
- How do Edwin AI and Wayfound compare on incident reporting?
- Edwin AI: Parent company LogicMonitor publishes a bug bounty/vulnerability disclosure program and a dedicated security contact.. Wayfound: no public information disclosed.
- How do Edwin AI and Wayfound compare on compliance certifications?
- Edwin AI: Parent company LogicMonitor's trust center lists SOC 2 Type II, SOC 3, ISO 27001/27017/27018, IRAP, CSA, SIG, and FedRAMP Moderate. Wayfound: no public information disclosed.