agent · workflow
Gumloop vs Kay AI
55 fields both were evaluated on, 29 of them different — including where one discloses something the other does not. Every value links to the document it came from. 26 further fields are disclosed by neither and are listed at the end rather than tabled.
Assurance
| Field | Gumloop | Kay AI |
|---|---|---|
| Audit trail· | “Audit logging Capture detailed audit trails for actions across the organization to understand where data is flowing.”www.gumloop.com · checked Aug 1, 2026 | |
| Explainability· | no public information www.gumloop.com · checked Aug 18, 2026 | |
| Runtime governance· | Spend and action controls enforced at run time: budget and quota controls, spend caps by agent/team/org with approval on costly actions, and plain-English policy rules that block, tag or log actions before they run. “App policies and guardrails . Write plain English rules that block, tag, or log actions before they run.”www.gumloop.com · checked Aug 18, 2026 | no public information www.kay.ai · checked Aug 2, 2026 |
| Permission scopes· | Reusable roles with scoped access to credentials and secrets; SAML SSO and SCIM offered. “Roles and permissions . Manage reusable roles, credentials, and secrets with scoped access.”www.gumloop.com · checked Aug 18, 2026 | no public information www.kay.ai · checked Aug 2, 2026 |
| Compliance certifications· | SOC 2 Type II, independently audited; GDPR with Zero Data Retention agreements for third-party models. No auditor, certificate or report date published on the page checked. “SOC 2 Type II . Independently audited and compliant. GDPR . Zero Data Retention agreements for third-party models.”www.gumloop.com · checked Aug 18, 2026 | no public information www.kay.ai · checked Aug 2, 2026 |
| Regulatory alignment· | SOC 2 Type II and GDPR are the two frameworks named on the vendor page. “SOC 2 Type II . Independently audited and compliant. GDPR . Zero Data Retention agreements for third-party models.”www.gumloop.com · checked Aug 18, 2026 | no public information www.kay.ai · checked Aug 2, 2026 |
Agency
| Field | Gumloop | Kay AI |
|---|---|---|
| Human oversight· | Spend/budget increases above a set cap require explicit human approval (approve/deny) “Raise to 75k? Deny Approve”www.gumloop.com · checked Aug 18, 2026 | “Pauses when uncertain - asks on Microsoft Teams, email, or wherever your team works.”www.kay.ai · checked Aug 2, 2026 |
| Goal complexity· | no public information www.gumloop.com · checked Aug 18, 2026 | “handles all the complex scenarios behind the scenes”www.kay.ai · checked Aug 2, 2026 |
| Action space· | Agents can take write actions such as drafting and saving emails on the user's behalf “Draft outreach to the top two and save to my Gmail drafts.”www.gumloop.com · checked Aug 18, 2026 | “Navigates your portals, fills your forms, updates AMS activity”www.kay.ai · checked Aug 2, 2026 |
| Operating environment· | Agents are used from Slack, Microsoft Teams and Gmail. WhatsApp, listed in the earlier capture, is no longer named on the page. “Microsoft Teams Bring agents into your chats and channels”www.gumloop.com · checked Aug 18, 2026 | “Navigates your portals, fills your forms, updates AMS activity”www.kay.ai · checked Aug 2, 2026 |
| Initiative· | Agents can be started by app triggers and recurring (scheduled) tasks. The earlier "running in the background" wording is no longer on the page. “App triggers Recurring tasks 300+ Connectors”www.gumloop.com · checked Aug 18, 2026 |
Safety
| Field | Gumloop | Kay AI |
|---|---|---|
| Safety policy· | Zero Data Retention agreements are in place for third-party models. The stronger claim in the earlier capture - that Gumloop never uses customer data to train AI models - is NOT on the current page; "never uses customer data to train" returns zero matches. “GDPR . Zero Data Retention agreements for third-party models.”www.gumloop.com · checked Aug 18, 2026 | no public information www.kay.ai · checked Aug 2, 2026 |
| Third-party evaluations· | Independently audited and SOC 2 Type II compliant “SOC 2 Type II . Independently audited and compliant.”www.gumloop.com · checked Aug 18, 2026 | no public information www.kay.ai · checked Aug 2, 2026 |
| Data handling· | Zero Data Retention agreements are in place for third-party models. The stronger claim in the earlier capture - that Gumloop never uses customer data to train AI models - is NOT on the current page; "never uses customer data to train" returns zero matches. “GDPR . Zero Data Retention agreements for third-party models.”www.gumloop.com · checked Aug 18, 2026 | no public information www.kay.ai · checked Aug 2, 2026 |
Practicality
| Field | Gumloop | Kay AI |
|---|---|---|
| Availability· | no public information www.gumloop.com · checked Aug 18, 2026 | |
| Deployment options· | Offers VPC deployment inside customer AWS, Azure, or Google Cloud environments, in addition to cloud SaaS “Deploy Gumloop inside your own AWS, Azure, or Google Cloud environment to keep data in your network.”www.gumloop.com · checked Aug 18, 2026 | no public information www.kay.ai · checked Aug 2, 2026 |
| Integrations· | Offers 300+ pre-built connectors to external tools “300+ Connectors”www.gumloop.com · checked Aug 18, 2026 | |
| Supported regions· | no public information www.gumloop.com · checked Aug 18, 2026 |
Foundation models
| Field | Gumloop | Kay AI |
|---|---|---|
| Base models· | Model picker on the vendor page shows Claude Opus 5, Gemini 3.7 Flash, GPT-5.6 Sol, DeepSeek V4-Pro and Grok 4.5. The earlier provider-level list (Anthropic, OpenAI, Gemini, DeepSeek) is no longer on the page; Grok is new. “Claude Opus 5 Claude Opus 5 Gemini 3.7 Flash Gemini 3.7 Flash GPT-5.6 Sol GPT-5.6 Sol DeepSeek V4-Pro DeepSeek V4-Pro Grok 4.5 Grok 4.5”www.gumloop.com · checked Aug 18, 2026 | no public information www.kay.ai · checked Aug 2, 2026 |
| Model provider· | Model picker on the vendor page shows Claude Opus 5, Gemini 3.7 Flash, GPT-5.6 Sol, DeepSeek V4-Pro and Grok 4.5. The earlier provider-level list (Anthropic, OpenAI, Gemini, DeepSeek) is no longer on the page; Grok is new. “Claude Opus 5 Claude Opus 5 Gemini 3.7 Flash Gemini 3.7 Flash GPT-5.6 Sol GPT-5.6 Sol DeepSeek V4-Pro DeepSeek V4-Pro Grok 4.5 Grok 4.5”www.gumloop.com · checked Aug 18, 2026 | no public information www.kay.ai · checked Aug 2, 2026 |
| Model swappable· | Control which AI models teams can use; model access can also be set per custom role. “AI model restrictions . Control which AI models teams can use.”www.gumloop.com · checked Aug 18, 2026 | no public information www.kay.ai · checked Aug 2, 2026 |
| Fine-tuning· | no public information www.gumloop.com · checked Aug 18, 2026 | “Remembers every correction. Improves every run. No retraining.”www.kay.ai · checked Aug 2, 2026 |
Ecosystem
| Field | Gumloop | Kay AI |
|---|---|---|
| Protocols supported· | Supports MCP (Model Context Protocol) for connecting agents to external tool servers “MCP client and server tracking”www.gumloop.com · checked Aug 18, 2026 | no public information www.kay.ai · checked Aug 2, 2026 |
| Tool use· | Every tool call traced through one logging and analytics layer (MCP client and server tracking). “Trace every tool call through one logging and analytics layer.”www.gumloop.com · checked Aug 18, 2026 | “Navigates your portals, fills your forms, updates AMS activity”www.kay.ai · checked Aug 2, 2026 |
| API access· | Publishes a developer API for managing agent skills and connectors “Manage Agent Skills and Connectors from the API”www.gumloop.com · checked Aug 18, 2026 Not in our latest capture. We captured this page again on Sep 17, 2026 and this quote was not there. How we re-check citations |
Impact
| Field | Gumloop | Kay AI |
|---|---|---|
| User base· | Named customers include Instacart, Samsara and Gusto, with a cited $1.5M+ additional ARR case study “Gumloop has been critical in helping all teams at Instacart”www.gumloop.com · checked Aug 18, 2026 | |
| Deployment scale· | Self-described as infrastructure for "the world's most AI native companies"; no customer count or deployment figure is published. “The AI infrastructure powering the world”www.gumloop.com · checked Aug 18, 2026 Not in our latest capture. We captured this page again on Sep 17, 2026 and this quote was not there. How we re-check citations | |
| Target sectors· | no public information www.gumloop.com · checked Aug 18, 2026 | |
| High-risk domains· | no public information www.gumloop.com · checked Aug 18, 2026 | “No more E&O risk from a tired contractor on a graveyard shift”www.kay.ai · checked Aug 2, 2026 |
Disclosed by neither
Both Gumloop and Kay AI publish nothing on these 26 fields. That is a finding about the category rather than a difference between them, so it is recorded here instead of as 26 identical table rows. Each is shown with its source check on the individual profiles.
- Autonomy level
- Documented incidents
- Pricing model
- Price point
- Support model
- Open weights
- Context window
- Multi-agent
- Open source
- Marketplace presence
- Safety evaluations
- Red teaming
- Usage restrictions
- Model or system card
- Incident reporting
- Insurance available
- Insurance carriers
- Coverage limits
- Indemnification
- Liability cap
- Tamper-evident log
- Outcome-based pricing
- Settlement mechanism
- Dispute process
- SLA terms
- Evaluation coverage
Questions
- How do Gumloop and Kay AI compare on deployment options?
- Gumloop: Offers VPC deployment inside customer AWS, Azure, or Google Cloud environments, in addition to cloud SaaS. Kay AI: no public information disclosed.
- How do Gumloop and Kay AI compare on base models?
- Gumloop: Model picker on the vendor page shows Claude Opus 5, Gemini 3.7 Flash, GPT-5.6 Sol, DeepSeek V4-Pro and Grok 4.5. The earlier provider-level list (Anthropic, OpenAI, Gemini, DeepSeek) is no longer on the page; Grok is new.. Kay AI: no public information disclosed.
- How do Gumloop and Kay AI compare on model provider?
- Gumloop: Model picker on the vendor page shows Claude Opus 5, Gemini 3.7 Flash, GPT-5.6 Sol, DeepSeek V4-Pro and Grok 4.5. The earlier provider-level list (Anthropic, OpenAI, Gemini, DeepSeek) is no longer on the page; Grok is new.. Kay AI: no public information disclosed.
- How do Gumloop and Kay AI compare on model swappable?
- Gumloop: Control which AI models teams can use; model access can also be set per custom role.. Kay AI: no public information disclosed.
- How do Gumloop and Kay AI compare on protocols supported?
- Gumloop: Supports MCP (Model Context Protocol) for connecting agents to external tool servers. Kay AI: no public information disclosed.
- How do Gumloop and Kay AI compare on safety policy?
- Gumloop: Zero Data Retention agreements are in place for third-party models. The stronger claim in the earlier capture - that Gumloop never uses customer data to train AI models - is NOT on the current page; "never uses customer data to train" returns zero matches.. Kay AI: no public information disclosed.