agent · workflow
Kay AI
Reviewed12 or more fields evidenced, and scored by a human against the published rubric
17 fields evidenced · 38 with no public information. Every value below links to the document it came from and the date we checked it.
17 of them are quoted but not yet interpreted: we hold the source sentence and the date we read it, but nobody has written the answer to the question yet. Those rows show the quote and say so rather than repeating it back as an answer. Why these exist
1 absence has been read back against the source by an editor and confirmed.
Trust gap
How this is scoredRuntime governance
unscored
Are scope, spend, and authority enforced while the agent runs?
Audit trail
1/3 auto
Is there a tamper-evident record of what it actually did?
Scored from 1 evidenced field(s): audit_trail. Automated score; capped at 2 pending review.
Counts Audit trail, each cited below.
Compliance
0/3
Are compliance obligations attached per engagement?
No public evidence found. The prior machine score of 1 rested on a single field whose only quote was a page heading naming no certification; that field was downgraded to no_public_information in the 2026-09-15 audit, leaving the score with no present supporting field. The page checked names no certification, no audit report and no regulatory framework it is assessed against.
How this gap gets closed →Outcome settlement
unscored
Does payment depend on a verified result?
Insurance & indemnity
unscored
Can the deployment be insured, and is the customer indemnified?
Assurance
- Insurance available
- no public informationwww.kay.ai · checked Aug 2, 2026 · absence verified against this source
- Insurance carriers
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Coverage limits
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Indemnification
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Liability cap
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Audit trail
“Every action. Fully auditable”
www.kay.ai · checked Aug 2, 2026- Tamper-evident log
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Explainability
“Real-time access to every run with clear steps”
www.kay.ai · checked Aug 2, 2026- Runtime governance
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Permission scopes
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Compliance certifications
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Regulatory alignment
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Outcome-based pricing
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Settlement mechanism
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Dispute process
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- SLA terms
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Evaluation coverage
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
Agency
- Autonomy level
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Human oversight
“Pauses when uncertain - asks on Microsoft Teams, email, or wherever your team works.”
www.kay.ai · checked Aug 2, 2026- Goal complexity
“handles all the complex scenarios behind the scenes”
www.kay.ai · checked Aug 2, 2026- Action space
“Navigates your portals, fills your forms, updates AMS activity”
www.kay.ai · checked Aug 2, 2026- Operating environment
“Navigates your portals, fills your forms, updates AMS activity”
www.kay.ai · checked Aug 2, 2026- Initiative
“Kay does the busywork, your way, end-to-end”
www.kay.ai · checked Aug 2, 2026
Safety
- Safety evaluations
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Red teaming
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Safety policy
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Usage restrictions
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Model or system card
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Incident reporting
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Third-party evaluations
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Data handling
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
Practicality
- Pricing model
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Price point
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Availability
“Live in 4 days”
www.kay.ai · checked Aug 2, 2026- Deployment options
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Integrations
“asks on Microsoft Teams”
www.kay.ai · checked Aug 2, 2026- Supported regions
“240 Kent Ave, Rm B8 Brooklyn, NY 11249 USA”
www.kay.ai · checked Aug 2, 2026- Support model
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
Foundation models
- Base models
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Model provider
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Model swappable
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Open weights
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Fine-tuning
“Remembers every correction. Improves every run. No retraining.”
www.kay.ai · checked Aug 2, 2026- Context window
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
Ecosystem
- Protocols supported
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Tool use
“Navigates your portals, fills your forms, updates AMS activity”
www.kay.ai · checked Aug 2, 2026- Multi-agent
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- API access
“No API to build.”
www.kay.ai · checked Aug 2, 2026- Open source
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
- Marketplace presence
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
Impact
- User base
“Trusted by”
www.kay.ai · checked Aug 2, 2026- Deployment scale
“Live in 4 days”
www.kay.ai · checked Aug 2, 2026- Target sectors
“insurance operations”
www.kay.ai · checked Aug 2, 2026- High-risk domains
“No more E&O risk from a tired contractor on a graveyard shift”
www.kay.ai · checked Aug 2, 2026- Documented incidents
- no public informationwww.kay.ai · checked Aug 2, 2026 · source did not state this
Compared with
Side-by-side on the fields where Kay AI and the other entry are both on record and actually differ.