vendor · Observability

Portkey

portkey.aiupdated Aug 1, 2026view as JSON

25 fields evidenced · 20 with no public information. Every value below links to the document it came from and the date we checked it.

Trust gap

How this is scored

Runtime governance

2/3

Are scope, spend, and authority enforced while the agent runs?

Scored from 2 evidenced field(s): runtime_governance, permission_scopes. Automated score; capped at 2 pending review.

Audit trail

2/3

Is there a tamper-evident record of what it actually did?

Scored from 2 evidenced field(s): audit_trail, explainability. Automated score; capped at 2 pending review.

Compliance

1/3

Are compliance obligations attached per engagement?

Scored from 1 evidenced field(s): compliance_certs. Automated score; capped at 2 pending review.

How this gap gets closed →

Outcome settlement

unscored

Does payment depend on a verified result?

Insurance & indemnity

unscored

Can the deployment be insured, and is the customer indemnified?

Assurance

Insurance available: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this
Insurance carriers: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this
Coverage limits: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this
Indemnification: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this
Liability cap: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this
Audit trail: Org Wide Audit Logs
“Org Wide Audit Logs”
portkey.ai · checked Aug 1, 2026
Tamper-evident log: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this
Explainability: detailed observability features that give deep insights into traces, errors, and caching
“detailed observability features that give deep insights into traces, errors, and caching”
portkey.ai · checked Aug 1, 2026
Runtime governance: Network Level Guardrails
“Network Level Guardrails”
portkey.ai · checked Aug 1, 2026
Permission scopes: Role-Based Access Control (RBAC)
“Role-Based Access Control (RBAC)”
portkey.ai · checked Aug 1, 2026
Compliance certifications: HIPAA COMPLIANT
“HIPAA COMPLIANT”
portkey.ai · checked Aug 1, 2026
Regulatory alignment: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this
Outcome-based pricing: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this
Settlement mechanism: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this
Dispute process: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this
SLA terms: 0.999% uptime We maintain strict SLAs to keep your apps running without interruption.
“0.999% uptime We maintain strict SLAs to keep your apps running without interruption.”
portkey.ai · checked Aug 1, 2026
Evaluation coverage: Top-rated on G2 by developers and AI teams building secure, production-grade GenAI applications.
“Top-rated on G2 by developers and AI teams building secure, production-grade GenAI applications.”
portkey.ai · checked Aug 1, 2026
Service type: Observability
“Observability”
portkey.ai · checked Aug 1, 2026
Regulatory status: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this
Underwriting backing: We’re excited to announce Palo Alto Networks has completed the acquisition of Portkey.
“We’re excited to announce Palo Alto Networks has completed the acquisition of Portkey.”
portkey.ai · checked Aug 1, 2026
Client types: Fortune 500s & Startups
“Trusted by Fortune 500s & Startups”
portkey.ai · checked Aug 1, 2026

Safety

Safety evaluations: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this
Red teaming: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this
Safety policy: Privacy Policy Cookie Policy Terms of Service DPA
“Privacy Policy Cookie Policy Terms of Service DPA”
portkey.ai · checked Aug 1, 2026
Usage restrictions: Terms of Service
“Terms of Service”
portkey.ai · checked Aug 1, 2026
Model or system card: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this
Incident reporting: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this
Third-party evaluations: Top-rated on G2 by developers and AI teams building secure, production-grade GenAI applications.
“Top-rated on G2 by developers and AI teams building secure, production-grade GenAI applications.”
portkey.ai · checked Aug 1, 2026
Data handling: Keep it secure with PII redaction Portkey automatically redacts sensitive data from your requests before they are sent to the LLM
“Keep it secure with PII redaction Portkey automatically redacts sensitive data from your requests before they are sent to the LLM”
portkey.ai · checked Aug 1, 2026

Practicality

Pricing model: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this
Price point: 59.99$
“59.99$”
portkey.ai · checked Aug 1, 2026
Availability: Get started for free
“Get started for free”
portkey.ai · checked Aug 1, 2026
Deployment options: We, as a consultancy, can isolate client workloads through the gateway with different backend instances and logging rules.
“We, as a consultancy, can isolate client workloads through the gateway with different backend instances and logging rules.”
portkey.ai · checked Aug 1, 2026
Integrations: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this
Supported regions: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this
Support model: excellent, dedicated support even during the proof of concept phase
“excellent, dedicated support even during the proof of concept phase”
portkey.ai · checked Aug 1, 2026

Ecosystem

Protocols supported: Model Context Protocol
“Model Context Protocol”
portkey.ai · checked Aug 1, 2026
API access: Portkey lets you access 1,600+ LLMs via a unified API
“Portkey lets you access 1,600+ LLMs via a unified API”
portkey.ai · checked Aug 1, 2026
Open source: We’re open source
“We’re open source”
portkey.ai · checked Aug 1, 2026
Marketplace presence: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this

Impact

User base: 3000+ GenAI teams
“Powering 3000+ GenAI teams”
portkey.ai · checked Aug 1, 2026
Deployment scale: Powering 3000+ GenAI teams
“Powering 3000+ GenAI teams”
portkey.ai · checked Aug 1, 2026
Target sectors: Fortune 500s & Startups
“Trusted by Fortune 500s & Startups”
portkey.ai · checked Aug 1, 2026
High-risk domains: HIPAA COMPLIANT
“HIPAA COMPLIANT”
portkey.ai · checked Aug 1, 2026
Documented incidents: no public information
portkey.ai · checked Aug 1, 2026 · source did not state this