AI Dispatch
vendor · observability

KeywordsAI

Keywords AI supplies an AI observability platform, which the page checked refers to as Respan. Per the vendor's own homepage, every LLM call, tool run, retrieval and agent turn becomes a span in a single trace, with the model, latency, cost, tokens and the exact input and output recorded on every span. The vendor states budgets and rate limits can be set per key, per customer or org-wide, with warnings as they are approached and requests blocked before spend runs over. Outputs can be scored against a bar the customer sets, on a test set and in production. ISO 27001, SOC 2, GDPR and HIPAA compliance with a BAA available are self-declared, with no report, auditor, certificate date or SOC 2 Type published on the page checked. The platform is described as sitting behind 80 trillion or more tokens, and pricing starts free. No insurance, indemnity, liability cap, settlement mechanism, outcome-based pricing or tamper-evident logging claim appears anywhere on the page checked.

www.keywordsai.coevidence retrieved Aug 1, 2026 – Aug 18, 2026view as JSONall observability entries13 alternatives
Reviewed12 or more fields evidenced, and scored by a human against the published rubric

14 fields evidenced · 35 with no public information. Every value below links to the document it came from and the date we checked it.

7 of those are quoted but not yet interpreted: we hold the source sentence and the date we read it, but nobody has written the answer to the question yet. Those rows show the quote and say so rather than repeating it back as an answer. Why these exist

Runtime governance
2/3

Are scope, spend, and authority enforced while the agent runs?

Vendor states budgets and rate limits can be set per key, per customer or org-wide, with warnings as they are approached and requests blocked before spend runs over. Blocking is enforcement at run time, not merely reporting, so this clears 1. Not 3: the enforced limit covers spend and request rate only - no scope or authority limit on what the observed agent may do is published on the page checked.

Audit trail
2/3

Is there a tamper-evident record of what it actually did?

Every LLM call, tool run, retrieval and agent turn becomes a span in one trace, with model, latency, cost, tokens and the exact input and output on every span - a customer-reviewable record claimed at product level. Not 3: nothing on the page claims the record is tamper-evident, hash-chained or append-only. audit_trail_immutable is recorded as no_public_information, and the capture contains no tamper-evidence vocabulary at all.

Our automated recount on Aug 14, 2026 counted enough evidenced fields for 1/3. It never reads what those fields say, so it does not overturn the score above, judged on Aug 17, 2026 — but where the two disagree it is a reason to read this dimension again. Why there are two scores

Compliance
1/3

Are compliance obligations attached per engagement?

ISO 27001, SOC 2, GDPR and HIPAA with a BAA available are named in a certifications block on the vendor homepage. All are self-declared: no SOC 2 Type, no report, no auditor, no certificate date and no per-engagement compliance schedule is published on the page checked. Named frameworks without published evidence of certification is a 1.

Our automated recount on Aug 28, 2026 counted enough evidenced fields for 2/3. It never reads what those fields say, so it does not overturn the score above, judged on Aug 17, 2026 — but where the two disagree it is a reason to read this dimension again. Why there are two scores

How this gap gets closed →
Outcome settlement
0/3

Does payment depend on a verified result?

No public evidence found. Pricing is stated only as "Start for free"; outcome_based_pricing and settlement_mechanism are both recorded as no_public_information, and the capture contains no escrow, milestone-release or clawback vocabulary. Payment is not tied to a verified result, which is the rubric's definition of 0.

How this gap gets closed →
Insurance & indemnity
0/3

Can the deployment be insured, and is the customer indemnified?

No public evidence found. The vendor homepage is the only document captured for this entity and contains no occurrence of "insur", "indemn" or "liabilit" - no cover, no named carrier, no published limit and no customer indemnity. Recorded as a finding, not a gap.

How this gap gets closed →

Assurance

Insurance available
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Own liability cover
no public information
www.keywordsai.co · checked Aug 18, 2026 · source did not state this
Insurance carriers
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Coverage limits
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Indemnification
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Liability cap
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Audit trail
Every LLM call, tool run, retrieval, and agent turn becomes a span in one trace
www.keywordsai.co · checked Aug 1, 2026
Tamper-evident log
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Explainability
Any span, down to the last field Model, latency, cost, tokens, and the exact input and output sit on every span
www.keywordsai.co · checked Aug 1, 2026
Runtime governance
Set budgets and rate limits per key, per customer, or org-wide, get warned as you near them, and block requests before spend runs away.
www.keywordsai.co · checked Aug 1, 2026
Permission scopes
Set budgets and rate limits per key, per customer, or org-wide
www.keywordsai.co · checked Aug 1, 2026
Compliance certifications
ISO 27001, SOC 2, GDPR and HIPAA (with a BAA available) are self-declared on the vendor homepage; no report, auditor, certificate date or SOC 2 Type is published on the page checked.
ISO 27001 The internationally recognized standard for information security management. SOC 2 Secure, compliant management of your data across all of our systems. GDPR Operated under GDPR, the world's strictest standard for data privacy. HIPAA HIPAA compliant, with a BAA available for healthcare teams.
www.keywordsai.co · checked Aug 1, 2026
Regulatory alignment
Operated under GDPR, the world's strictest standard for data privacy.
www.keywordsai.co · checked Aug 1, 2026
Outcome-based pricing
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Settlement mechanism
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Asset custody
no public information
www.keywordsai.co · checked Aug 18, 2026 · source did not state this
Dispute process
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
SLA terms
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Evaluation coverage
Score every output against the bar you set, so you know it holds up on a test set and in production
www.keywordsai.co · checked Aug 1, 2026
Self-reported performance
Claims platform processes 80 trillion+ tokens; also reports 99.99% uptime with fallbacks vs 96.43% single-provider
The AI observability platform behind 80 trillion+ tokens.
www.keywordsai.co · checked Aug 18, 2026
Service type
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Regulatory status
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Underwriting backing
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Client types
world-class founders, engineers, and product teams
Loved by world-class founders, engineers, and product teams.
www.keywordsai.co · checked Aug 1, 2026

Safety

Safety evaluations
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Red teaming
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Safety policy
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Usage restrictions
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Model or system card
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Incident reporting
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Third-party evaluations
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Data handling
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this

Practicality

Pricing model
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Price point
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Availability
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Deployment options
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Integrations
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Supported regions
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Support model
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this

Ecosystem

Protocols supported
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
API access
Get API key
www.keywordsai.co · checked Aug 1, 2026
Open source
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Marketplace presence
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this

Impact

User base
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Deployment scale
80 trillion+ tokens
The AI observability platform behind 80 trillion+ tokens.
www.keywordsai.co · checked Aug 1, 2026
Target sectors
enterprise and healthcare teams
Built to meet the security and privacy standards that enterprise and healthcare teams require.
www.keywordsai.co · checked Aug 1, 2026
High-risk domains
enterprise and healthcare teams
Built to meet the security and privacy standards that enterprise and healthcare teams require.
www.keywordsai.co · checked Aug 1, 2026
Documented incidents
no public information
www.keywordsai.co · checked Aug 1, 2026 · source did not state this
Market recognition
Customer testimonial from Retell AI's CTO citing a scale-up from 5M to 500M+ monthly API calls.
“We scaled from 5M to 500M+ monthly API calls quickly. Respan gave us the debugging layer to resolve production issues 10x faster.”
www.keywordsai.co · checked Aug 18, 2026

Compared with

Side-by-side on the fields where KeywordsAI and the other entry are both on record and actually differ.