vendor · Observability
Coval (YC S24)
20 fields evidenced · 25 with no public information. Every value below links to the document it came from and the date we checked it.
Trust gap
How this is scoredRuntime governance
2/3
Are scope, spend, and authority enforced while the agent runs?
Scored from 2 evidenced field(s): runtime_governance, permission_scopes. Automated score; capped at 2 pending review.
Audit trail
2/3
Is there a tamper-evident record of what it actually did?
Scored from 2 evidenced field(s): audit_trail, explainability. Automated score; capped at 2 pending review.
Compliance
2/3
Are compliance obligations attached per engagement?
Scored from 2 evidenced field(s): compliance_certs, regulatory_alignment. Automated score; capped at 2 pending review.
Outcome settlement
unscored
Does payment depend on a verified result?
Insurance & indemnity
unscored
Can the deployment be insured, and is the customer indemnified?
Assurance
- Insurance available
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Insurance carriers
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Coverage limits
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Indemnification
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Liability cap
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Audit trail
- Agent Behaviors to Evaluate The moments that make or break the call.
“Agent Behaviors to Evaluate The moments that make or break the call.”
www.coval.dev · checked Aug 1, 2026 - Tamper-evident log
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Explainability
- Explanation The agent proceeded with account-level requests without completing the required identity verification steps.
“Explanation The agent proceeded with account-level requests without completing the required identity verification steps.”
www.coval.dev · checked Aug 1, 2026 - Runtime governance
- Protect the account. Prove identity verification holds before an agent shares sensitive information or takes action.
“Protect the account. Prove identity verification holds before an agent shares sensitive information or takes action.”
www.coval.dev · checked Aug 1, 2026 - Permission scopes
- Identity Verified No Human Review Yes No
“Identity Verified No Human Review Yes No”
www.coval.dev · checked Aug 1, 2026 - Compliance certifications
- SOC 2 Type II Secure, compliant data management across all systems. In Progress GDPR Data processed and stored in compliance with European regulation. HIPAA Built to handle Protected Health Information compliantly.
“SOC 2 Type II Secure, compliant data management across all systems. In Progress GDPR Data processed and stored in compliance with European regulation. HIPAA Built to handle Protected Health Information compliantly.”
www.coval.dev · checked Aug 1, 2026 - Regulatory alignment
- In Progress GDPR Data processed and stored in compliance with European regulation. HIPAA Built to handle Protected Health Information compliantly.
“In Progress GDPR Data processed and stored in compliance with European regulation. HIPAA Built to handle Protected Health Information compliantly.”
www.coval.dev · checked Aug 1, 2026 - Outcome-based pricing
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Settlement mechanism
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Dispute process
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- SLA terms
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Evaluation coverage
- Coval gives teams the voice AI testing, evals, and QA loop
“Coval gives teams the voice AI testing, evals, and QA loop”
www.coval.dev · checked Aug 1, 2026 - Service type
- Voice AI Testing & Evaluation Platform
“Voice AI Testing & Evaluation Platform | Coval”
www.coval.dev · checked Aug 1, 2026 - Regulatory status
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Underwriting backing
- Coval raises $28M Series A
“Coval raises $28M Series A”
www.coval.dev · checked Aug 1, 2026 - Client types
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
Safety
- Safety evaluations
- Coval gives teams the voice AI testing, evals, and QA loop
“Coval gives teams the voice AI testing, evals, and QA loop”
www.coval.dev · checked Aug 1, 2026 - Red teaming
- Simulate Run thousands of realistic conversations before launch.
“Simulate Run thousands of realistic conversations before launch.”
www.coval.dev · checked Aug 1, 2026 - Safety policy
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Usage restrictions
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Model or system card
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Incident reporting
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Third-party evaluations
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Data handling
- SOC 2 Type II Secure, compliant data management across all systems.
“SOC 2 Type II Secure, compliant data management across all systems.”
www.coval.dev · checked Aug 1, 2026
Practicality
- Pricing model
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Price point
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Availability
- Start Free Trial
“Start Free Trial”
www.coval.dev · checked Aug 1, 2026 - Deployment options
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Integrations
- dtmf_tool ›
“dtmf_tool ›”
www.coval.dev · checked Aug 1, 2026 - Supported regions
- European regulation
“In Progress GDPR Data processed and stored in compliance with European regulation.”
www.coval.dev · checked Aug 1, 2026 - Support model
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
Ecosystem
- Protocols supported
- Inbound Websocket
“Inbound Websocket”
www.coval.dev · checked Aug 1, 2026 - API access
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Open source
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
- Marketplace presence
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this
Impact
- User base
- teams putting voice AI in front of millions of customers
“Trusted by teams putting voice AI in front of millions of customers.”
www.coval.dev · checked Aug 1, 2026 - Deployment scale
- 3.1M Evaluation metrics run weekly
“3.1M Evaluation metrics run weekly”
www.coval.dev · checked Aug 1, 2026 - Target sectors
- the world's most regulated industries
“Trusted across the world's most regulated industries”
www.coval.dev · checked Aug 1, 2026 - High-risk domains
- the world's most regulated industries
“Trusted across the world's most regulated industries”
www.coval.dev · checked Aug 1, 2026 - Documented incidents
- no public informationwww.coval.dev · checked Aug 1, 2026 · source did not state this