agent · personal assistant
Ava vs Fay
55 fields both were evaluated on, 25 of them different — including where one discloses something the other does not. Every value links to the document it came from. 30 further fields are disclosed by neither and are listed at the end rather than tabled.
Assurance
| Field | Ava | Fay |
|---|---|---|
| Audit trail· | “Your data is encrypted in transit and at rest, with an audit-ready file for every transaction.”www.listedkit.ai · checked Aug 7, 2026 | Audit logs stated as built in from day one alongside role-based access and admin controls “Role-based access, audit logs, and admin controls built in from day one.”fay.work · checked Aug 1, 2026 |
| Explainability· | “I like how it reads my documents and acts as an extra set of eyes.”www.listedkit.ai · checked Aug 7, 2026 | |
| Runtime governance· | no public information www.listedkit.ai · checked Aug 7, 2026 | yes “Role-based access, audit logs, and admin controls built in from day one.”fay.work · checked Aug 1, 2026 |
| Permission scopes· | “Can my whole team use it? Yes. Invite your agents and coordinators, share pipelines, and keep every file visible to the people who need it.”www.listedkit.ai · checked Aug 7, 2026 | no public information fay.work · checked Aug 1, 2026 |
| Compliance certifications· | no public information www.listedkit.ai · checked Aug 7, 2026 | |
| Dispute process· | no public information www.listedkit.ai · checked Aug 7, 2026 | refund issued “Duplicate charge of $49.99 on invoice #4821. Refund issued. Resolved”fay.work · checked Aug 1, 2026 |
Agency
| Field | Ava | Fay |
|---|---|---|
| Human oversight· | “Ava reads every contract at intake, catches every email, and tracks every date, before you ever open the file.”www.listedkit.ai · checked Aug 7, 2026 | no public information fay.work · checked Aug 1, 2026 |
| Goal complexity· | “Ava watches every deal. It reads your inbox and your contracts, and across every deal you have open it tells you what to do next.”www.listedkit.ai · checked Aug 18, 2026 | multi-step “Give them a goal and the tools to do it — they handle the steps, manage the complexity, and operate continuously without hand-holding.”fay.work · checked Aug 1, 2026 |
| Initiative· | “Ava watches every deal. It reads your inbox and your contracts, and across every deal you have open it tells you what to do next.”www.listedkit.ai · checked Aug 18, 2026 | can self-initiate “Agents are AI-powered workers that think, decide, and act autonomously toward a goal.”fay.work · checked Aug 1, 2026 |
Safety
| Field | Ava | Fay |
|---|---|---|
| Safety policy· | no public information www.listedkit.ai · checked Aug 7, 2026 | |
| Data handling· | “Your data is encrypted in transit and at rest, with an audit-ready file for every transaction.”www.listedkit.ai · checked Aug 7, 2026 | no public information fay.work · checked Aug 1, 2026 |
Practicality
| Field | Ava | Fay |
|---|---|---|
| Pricing model· | “Only pay for what you use. $14.99 per transaction credit.”www.listedkit.ai · checked Aug 7, 2026 | |
| Price point· | ||
| Availability· | “First transaction free · No subscription, no commitment”www.listedkit.ai · checked Aug 7, 2026 | no public information fay.work · checked Aug 1, 2026 |
| Integrations· | “Connect your email and upload a contract, and Ava builds the timeline in minutes.”www.listedkit.ai · checked Aug 7, 2026 | Slack, Gmail, Jira, PagerDuty, webhooks “Fay connects to Slack, Gmail, Jira, PagerDuty, webhooks, and 100+ tools natively.”fay.work · checked Aug 1, 2026 |
| Support model· | no public information www.listedkit.ai · checked Aug 7, 2026 |
Foundation models
| Field | Ava | Fay |
|---|---|---|
| Base models· | no public information www.listedkit.ai · checked Aug 7, 2026 | GPT-4o, Claude, Gemini, leading open-source models “Fay supports GPT-4o, Claude, Gemini, and leading open-source models out of the box.”fay.work · checked Aug 1, 2026 |
| Model provider· | no public information www.listedkit.ai · checked Aug 7, 2026 | OpenAI, Anthropic, Google, open-source communities “Fay supports GPT-4o, Claude, Gemini, and leading open-source models out of the box.”fay.work · checked Aug 1, 2026 |
Ecosystem
| Field | Ava | Fay |
|---|---|---|
| Tool use· | “Drafts your replies Update emails and templates written for you, ready to review and send in a click.”www.listedkit.ai · checked Aug 7, 2026 | no public information fay.work · checked Aug 1, 2026 |
| Multi-agent· | no public information www.listedkit.ai · checked Aug 7, 2026 | yes “Fay lets you combine both: embed an agent inside a workflow, or trigger a workflow from an agent.”fay.work · checked Aug 1, 2026 |
| API access· | no public information www.listedkit.ai · checked Aug 7, 2026 |
Impact
| Field | Ava | Fay |
|---|---|---|
| User base· | “Trusted by real estate teams across the country”www.listedkit.ai · checked Aug 7, 2026 | no public information fay.work · checked Aug 1, 2026 |
| Deployment scale· | “Trusted by real estate teams across the country”www.listedkit.ai · checked Aug 7, 2026 | no public information fay.work · checked Aug 1, 2026 |
| Target sectors· | “AI Transaction Management for Real Estate Teams”www.listedkit.ai · checked Aug 7, 2026 | customer support, sales, claims processing, incident response, internal productivity “Anything from customer support agents and sales prep bots to claims processing pipelines, incident triage systems, and internal productivity tools.”fay.work · checked Aug 1, 2026 |
| Documented incidents· | no public information www.listedkit.ai · checked Aug 7, 2026 | “Duplicate charge of $49.99 on invoice #4821. Refund issued. Resolved”fay.work · checked Aug 1, 2026 |
Disclosed by neither
Both Ava and Fay publish nothing on these 30 fields. That is a finding about the category rather than a difference between them, so it is recorded here instead of as 30 identical table rows. Each is shown with its source check on the individual profiles.
- Autonomy level
- Action space
- Operating environment
- High-risk domains
- Deployment options
- Supported regions
- Model swappable
- Open weights
- Fine-tuning
- Context window
- Protocols supported
- Open source
- Marketplace presence
- Safety evaluations
- Red teaming
- Usage restrictions
- Model or system card
- Incident reporting
- Third-party evaluations
- Insurance available
- Insurance carriers
- Coverage limits
- Indemnification
- Liability cap
- Tamper-evident log
- Regulatory alignment
- Outcome-based pricing
- Settlement mechanism
- SLA terms
- Evaluation coverage
Questions
- How do Ava and Fay compare on support model?
- Ava: no public information disclosed. Fay: 1-on-1 Dedicated Support.
- How do Ava and Fay compare on base models?
- Ava: no public information disclosed. Fay: GPT-4o, Claude, Gemini, leading open-source models.
- How do Ava and Fay compare on model provider?
- Ava: no public information disclosed. Fay: OpenAI, Anthropic, Google, open-source communities.
- How do Ava and Fay compare on multi-agent?
- Ava: no public information disclosed. Fay: yes.
- How do Ava and Fay compare on api access?
- Ava: no public information disclosed. Fay: yes.
- How do Ava and Fay compare on runtime governance?
- Ava: no public information disclosed. Fay: yes.