vendor · observability
Arize AI vs Cekura (formerly Vocera AI)
49 fields both were evaluated on, 20 of them different — including where one discloses something the other does not. Every value links to the document it came from. 29 further fields are disclosed by neither and are listed at the end rather than tabled.
Assurance
| Field | Arize AI | Cekura (formerly Vocera AI) |
|---|---|---|
| Audit trail· | “Trace everything from the team who founded OpenInference, the leading open standard for GenAI observability.”arize.com · checked Aug 8, 2026 | no public information www.vocera.ai · checked Aug 18, 2026 |
| Permission scopes· | States internal risk is mitigated through a least-privilege access policy. “internal risks are mitigated through a least-privileges policy, security quality gates and other safeguards”arize.com · checked Sep 5, 2026 | no public information www.vocera.ai · checked Aug 6, 2026 |
| Compliance certifications· | “Arize supports flexible deployment options and is certified to leading security and compliance standards, including SOC 2 Type II, ISO 27001, PCI DSS, HIPAA, and GDPR.”arize.com · checked Aug 8, 2026 | States its security and compliance infrastructure includes HIPAA, SOC 2, and GDPR "as defaults." “The security and compliance infrastructure voice AI demands: HIPAA, SOC 2, and GDPR, not as checkboxes but as defaults.”www.vocera.ai · checked Sep 9, 2026 |
| Regulatory alignment· | “Arize supports flexible deployment options and is certified to leading security and compliance standards, including SOC 2 Type II, ISO 27001, PCI DSS, HIPAA, and GDPR.”arize.com · checked Aug 8, 2026 | no public information www.vocera.ai · checked Aug 6, 2026 |
| Evaluation coverage· | “The most comprehensive eval framework in the market. Run span, trace, and session evals that run at scale.”arize.com · checked Aug 8, 2026 | Vendor runs synthetic conversation suites against a customer's agent before go-live. This is the vendor's own testing product, not an independent assessment of the vendor. “Run thousands of synthetic conversations before go-live.”www.vocera.ai · checked Aug 18, 2026 |
| Self-reported performance· | 1 trillion spans processed, 1 billion evals/year, 5 million downloads/month (self-reported) “Alyx 1 Trillion spans processed 1 Billion evals per year 5 Million downloads per month”arize.com · checked Aug 18, 2026 | no public information www.vocera.ai · checked Aug 18, 2026 |
| Service type· | “Agent Observability, Evaluation & Improvement Platform | Arize AI”arize.com · checked Aug 8, 2026 | Automated QA and reliability testing for voice and chat AI agents; the vendor now describes itself as "the reliability layer for voice agents" under the name Cekura. “The reliability layer for voice agents.”www.vocera.ai · checked Aug 18, 2026 |
| Client types· | no public information www.vocera.ai · checked Aug 18, 2026 |
Safety
| Field | Arize AI | Cekura (formerly Vocera AI) |
|---|---|---|
| Red teaming· | Arize runs a year-round public bug bounty program via Yogosha “We host a year-round bug bounty program facilitated by Yogosha.”arize.com · checked Aug 29, 2026 | Offers adversarial red-teaming that probes agents for jailbreaks, leaks, and off-script behavior. “Adversarial red-teaming Probe for jailbreaks, leaks, and off-script behavior.”www.vocera.ai · checked Sep 9, 2026 |
| Safety policy· | no public information www.vocera.ai · checked Aug 6, 2026 | |
| Incident reporting· | Publishes a vulnerability-disclosure channel ("Report an Issue") for responsible disclosure of security issues. “committed to maintaining a secure platform and appreciate responsible disclosure of security issues”arize.com · checked Sep 5, 2026 | no public information www.vocera.ai · checked Aug 6, 2026 |
| Data handling· | “Your data stays under your control. Arize supports flexible deployment options and is certified to leading security and compliance standards, including SOC 2 Type II, ISO 27001, PCI DSS, HIPAA, and GDPR.”arize.com · checked Aug 8, 2026 | no public information www.vocera.ai · checked Aug 6, 2026 |
Practicality
| Field | Arize AI | Cekura (formerly Vocera AI) |
|---|---|---|
| Availability· | no public information arize.com · checked Aug 8, 2026 | Page offers both a demo booking and a free-trial signup; no release stage or waitlist is stated on the page checked. “Book a Demo Start Free Trial”www.vocera.ai · checked Sep 16, 2026 |
| Integrations· | “Arize integrates with 40+ models, frameworks, and AI tools , including OpenAI, Anthropic, Google, Amazon Bedrock, LangGraph, LangChain, LlamaIndex, CrewAI, OpenAI Agents SDK, DSPy, and more.”arize.com · checked Aug 8, 2026 | States it integrates with customers' existing tools and platforms. “Cekura integrates with your existing tools and platforms, letting teams scale AI without disrupting workflows.”www.vocera.ai · checked Sep 9, 2026 |
| Supported regions· | “works across Google Cloud, AWS, Azure, and self-hosted environments.”arize.com · checked Aug 8, 2026 | no public information www.vocera.ai · checked Aug 6, 2026 |
Ecosystem
| Field | Arize AI | Cekura (formerly Vocera AI) |
|---|---|---|
| Protocols supported· | “Built on OpenInference and OpenTelemetry standards, Arize works across Google Cloud, AWS, Azure, and self-hosted environments.”arize.com · checked Aug 8, 2026 | no public information www.vocera.ai · checked Aug 6, 2026 |
Impact
| Field | Arize AI | Cekura (formerly Vocera AI) |
|---|---|---|
| User base· | Vendor-published aggregate volumes: 1 Trillion spans processed, 1 Billion evals per year, 5 Million downloads per month. NOTE: the earlier capture read "1 Billion evals per month" and "1 Trillion spans per month"; the vendor now states evals per YEAR and gives no period for spans. The prior stored value overstated the eval figure twelvefold. “Alyx 1 Trillion spans processed 1 Billion evals per year 5 Million downloads per month”arize.com · checked Aug 18, 2026 | no public information www.vocera.ai · checked Aug 18, 2026 |
| Target sectors· | “Teams use Arize to understand how their AI agents and applications behave, measure quality with evaluations, monitor production performance, and continuously improve prompts, models, and workflows.”arize.com · checked Aug 8, 2026 | Healthcare, via a named customer deploying a patient-onboarding agent; no other sector is named on the page checked “Twin Health “ Cekura lets our AI agent deliver precision onboarding at scale. We test every release against thousands of synthetic patients before it ever reaches a real one. ” ”www.vocera.ai · checked Aug 18, 2026 |
| High-risk domains· | “Teams use Arize to understand how their AI agents and applications behave, measure quality with evaluations, monitor production performance, and continuously improve prompts, models, and workflows.”arize.com · checked Aug 8, 2026 | Healthcare - the vendor publishes a customer testimonial (Twin Health) describing testing against thousands of synthetic patients “Twin Health “ Cekura lets our AI agent deliver precision onboarding at scale. We test every release against thousands of synthetic patients before it ever reaches a real one. ” ”www.vocera.ai · checked Aug 18, 2026 |
| Market recognition· | Customer testimonials from TripAdvisor and Wayfair (both named on the vendor homepage) “"For anybody who is building AI products or AI solutions, Arize AX is a must for your production system." Rahul Todkar Head of Data and AI | TripAdvisor”arize.com · checked Aug 18, 2026 | Named customer case studies/testimonials from Confido Health, Kastle, and Twin Health “Confido Health “ We set up key metrics on Cekura and could easily compare between our old and new stack. Zero regression on key workflows, every node and integration preserved post-migration. ” – Vichar Shroff , Co-founder & CPO Kastle “ Cekura has become a critical part of our development pipeline. Now we don't ship any agents to production without first aggressively testing them on Cekura. ” – Rishi Chowdhary , CEO, Kastle Twin Health “ Cekura lets our AI agent deliver precision onboarding at scale. We test every release against thousands of synthetic patients before it ever reaches a real one. ” ”www.vocera.ai · checked Aug 18, 2026 |
Disclosed by neither
Both Arize AI and Cekura (formerly Vocera AI) publish nothing on these 29 fields. That is a finding about the category rather than a difference between them, so it is recorded here instead of as 29 identical table rows. Each is shown with its source check on the individual profiles.
- Deployment scale
- Documented incidents
- Pricing model
- Price point
- Deployment options
- Support model
- API access
- Open source
- Marketplace presence
- Safety evaluations
- Usage restrictions
- Model or system card
- Third-party evaluations
- Insurance available
- Own liability cover
- Insurance carriers
- Coverage limits
- Indemnification
- Liability cap
- Tamper-evident log
- Explainability
- Runtime governance
- Outcome-based pricing
- Settlement mechanism
- Asset custody
- Dispute process
- SLA terms
- Regulatory status
- Underwriting backing
Questions
- How do Arize AI and Cekura (formerly Vocera AI) compare on user base?
- Arize AI: Vendor-published aggregate volumes: 1 Trillion spans processed, 1 Billion evals per year, 5 Million downloads per month. NOTE: the earlier capture read "1 Billion evals per month" and "1 Trillion spans per month"; the vendor now states evals per YEAR and gives no period for spans. The prior stored value overstated the eval figure twelvefold.. Cekura (formerly Vocera AI): no public information disclosed.
- How do Arize AI and Cekura (formerly Vocera AI) compare on market recognition?
- Arize AI: Customer testimonials from TripAdvisor and Wayfair (both named on the vendor homepage). Cekura (formerly Vocera AI): Named customer case studies/testimonials from Confido Health, Kastle, and Twin Health.
- How do Arize AI and Cekura (formerly Vocera AI) compare on availability?
- Arize AI: no public information disclosed. Cekura (formerly Vocera AI): Page offers both a demo booking and a free-trial signup; no release stage or waitlist is stated on the page checked..
- How do Arize AI and Cekura (formerly Vocera AI) compare on red teaming?
- Arize AI: Arize runs a year-round public bug bounty program via Yogosha. Cekura (formerly Vocera AI): Offers adversarial red-teaming that probes agents for jailbreaks, leaks, and off-script behavior..
- How do Arize AI and Cekura (formerly Vocera AI) compare on incident reporting?
- Arize AI: Publishes a vulnerability-disclosure channel ("Report an Issue") for responsible disclosure of security issues.. Cekura (formerly Vocera AI): no public information disclosed.
- How do Arize AI and Cekura (formerly Vocera AI) compare on permission scopes?
- Arize AI: States internal risk is mitigated through a least-privilege access policy.. Cekura (formerly Vocera AI): no public information disclosed.