AI research-agent vendor User Intuition ties payment to a quality bar and cites a SOC 2 Type II exam underway; its site names no insurance or liability-cap terms

User Intuition, an AI-run user-research and interview platform, ties payment directly to output quality — "you only pay for interviews that clear the quality bar," according to the company's website reviewed by AI Dispatch — and says it is "undergoing a SOC 2 Type II examination." The site names no insurance, liability-cap or indemnification terms.

Every AI-conducted interview is "auto-scored against your brief on length, depth, and coverage," per the site, and "conversations that miss the bar aren't charged" — a policy the company also states as "Only pay for quality interviews." The mechanism puts a specific, checkable claim behind the outcome-settlement dimension of AI Dispatch's trust-gap rubric: payment is conditioned on a stated quality threshold rather than billed per interview regardless of result.

The company says results are delivered "in 24 hours" and that "every finding" is "traceable to a real person's words," an audit-trail claim tying research output back to source transcripts. On regulatory alignment, User Intuition states it "complies with GDPR, CCPA, and applicable US state privacy laws."

The compliance claim is notable for its phrasing: the site says the SOC 2 Type II examination is underway, not completed — a distinction between an in-progress audit and a finished, certified one that AI Dispatch's methodology treats as materially different when scoring the compliance dimension.

Beyond the stated compliance and outcome-settlement claims, the page AI Dispatch reviewed carries no insurance-available field, no named carrier, no liability cap and no indemnification clause. Those are the elements that would show what financial backing, if any, stands behind a User Intuition-run research engagement if a finding turns out to be wrong — a question the quality-gated payment model does not by itself answer.

User Intuition is listed as a published entity in AI Dispatch's index at aidispatch.news, where its full field-level record is available with linked source evidence.