Home-design app DecAI reports 41 million users; fact-check finds no insurance, audit trail or compliance disclosure
DecAI, an AI tool that redesigns interior, exterior and garden photos on request, says it serves more than 41 million users in over 170 countries. AI Dispatch's index found no insurance, audit-trail or compliance-certification disclosure on the site, and a trust-gap review completed Oct. 15 scored four of five dimensions at zero.
DecAI, an AI agent that redesigns home interiors, exteriors and gardens from a single uploaded photo, says on its site it has "41 million + users worldwide, from real estate agents and home owners to professional home designers," spanning "170+ countries" with "18.4M+ downloads." The product is pitched as an iterative designer rather than a one-shot generator: "After your first generation, ask our smart AI designer to keep iterating until every detail feels just right without starting from scratch."
The service runs in any browser and through iOS and Android apps. It is priced on two tracks: paid monthly subscriptions — listed at "$29.99 $19.99 per month" for a Plus tier and "$59.99 $39.99 per month" for Pro, each bundling a monthly generation allowance and commercial-use rights — and a separate credit option described as "No subscription. No recurring fees. Credits never expire." A "Business & Enterprise" tier offers custom terms with "dedicated support services."
A full-text search of DecAI's homepage — a 14,436-character capture retrieved Sept. 27 — found no mention of "insurance," "indemnif," "liabilit," "certif," "audit," "SOC 2," "ISO 27001," "GDPR," "compliance," "arbitrat" or "warrant." The site discloses no audit trail, no compliance certification, no named insurer and no stated liability cap for a product it says reaches tens of millions of users.
AI Dispatch's trust-gap rubric, scored against DecAI's published material Oct. 15, rates audit trail, compliance, insurance-indemnity and outcome settlement at 0 of 3 each; runtime governance scores 1 of 3.
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Published index entries backed by the same source documents this piece cites.
Sources 8
One source below carries a finding of ours about the document rather than a quotation from it, and is shown without quotation marks. Absence is a finding.
“Trusted by 41 million + users worldwide, from real estate agents and home owners to professional home designers.”
decai.ai · checked Sep 27, 2026“41M+ active users 170+ countries 4.6+ popularity rating 18.4M+ downloads”
decai.ai · checked Sep 27, 2026“Smart AI agent for fast idea iteration After your first generation, ask our smart AI designer to keep iterating until every detail feels just right without starting from scratch.”
decai.ai · checked Sep 27, 2026“DecAI works on any web browser and has apps for both iOS and Android.”
decai.ai · checked Sep 27, 2026“Most popular Plus For regular users who want advanced design features $29.99 $19.99 per month Subscribe now What’s included: ✓ 100 generations per month ✓ 7 home design tools, interior, exterior, garden, style transfer & more ✓ Advanced AI Agent ✓ 22+ design styles ✓ 14+ space types ✓ Unlimited style transformations ✓ Unlimited commercial use ✓ Watermark-free image ✓ 4K design export ✓ 200% faster generation ✓ Priority support Pro For Pro designers who want every feature and unlimited commercial use $59.99 $39.99 per month”
decai.ai · checked Sep 27, 2026“No subscription. No recurring fees. Credits never expire.”
decai.ai · checked Sep 27, 2026“Business & Enterprise Custom solutions tailored to your goals. Click below to contact us. contact us ✓ Custom generation credits ✓ Custom design styles & features ✓ Custom AI models ✓ Custom design workflows ✓ Priority AI processing ✓ Dedicated support services”
decai.ai · checked Sep 27, 2026- our finding, not a quotation
Full-text search of this 14,436-character capture found no mention of insurance, indemnification, liability, certification, audit, SOC 2, ISO 27001, GDPR, compliance, arbitration or warranty.
decai.ai · checked Sep 27, 2026