agent · personal assistant
PineAI
Pine AI (19pine.ai) is a personal assistant that makes phone calls, negotiates, and fills out forms on a user's behalf to handle bills, subscriptions, and complaints, reporting 150k+ users.
19pine.aievidence retrieved Aug 2, 2026 – Aug 21, 2026view as JSONall personal assistant entries14 alternatives
ThinFewer than 12 fields evidenced — this vendor discloses little, or we have read little of it
8 fields evidenced · 51 with no public information. Every value below links to the document it came from and the date we checked it.
1 of those is flagged for review: our own check found language in the cited source that may address the field. An editor has not adjudicated it yet.
Also appears in
Trust gap
How this is scoredRuntime governance
0/3
Are scope, spend, and authority enforced while the agent runs?
No public evidence found on the page checked, despite the agent making phone calls and negotiating on a user behalf.
How this gap gets closed →Audit trail
0/3
Is there a tamper-evident record of what it actually did?
No public evidence found on the page checked.
How this gap gets closed →Compliance
0/3
Are compliance obligations attached per engagement?
No public evidence found on the page checked.
Judged Aug 3, 2026; evidence newer. We have since re-read Regulatory alignment, most recently on Aug 21, 2026. No one has re-scored this dimension against it — the score above stands, but it is older than the evidence below it. How current a score is
How this gap gets closed →Outcome settlement
0/3
Does payment depend on a verified result?
No public evidence found on the page checked.
How this gap gets closed →Insurance & indemnity
0/3
Can the deployment be insured, and is the customer indemnified?
No public evidence found on the page checked.
How this gap gets closed →Assurance
- Insurance available
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Own liability cover
- no public information19pine.ai · checked Aug 14, 2026 · source did not state this
- Insurance carriers
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Coverage limits
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Indemnification
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Liability cap
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Audit trail
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Tamper-evident log
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Explainability
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Runtime governance
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Permission scopes
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Compliance certifications
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Regulatory alignment
- States its practices align with SOC 2, GDPR and CCPA frameworks
“We align our practices with leading frameworks such as SOC 2, GDPR, and CCPA.”
19pine.ai · checked Aug 21, 2026 - Outcome-based pricing
- Annual plans are stated to run bill negotiation on credits with no percentage success fee; the fee model on other plans is not stated on the page checked
“Annual plans run bill negotiation with credits only, with no percentage success fee.”
19pine.ai · checked Aug 2, 2026 - Settlement mechanism
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Asset custody
- Processes sensitive data (e.g. payment/ID numbers) ephemerally in a cryptographic vault and never stores it
“We process sensitive data ephemerally in a cryptographic vault and erase it when the job is done - it's never stored.”
19pine.ai · checked Aug 21, 2026 - Dispute process
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- SLA terms
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Evaluation coverage
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Self-reported performance
- no public information19pine.ai · checked Aug 14, 2026 · source did not state this
Agency
- Autonomy level
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Human oversight
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Goal complexity
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Action space
- Makes phone calls, negotiates, and fills out forms on the user's behalf to handle bills, subscriptions, and complaints
“Calls, negotiations, filling forms and more - Pine takes care of work and life.”
19pine.ai · checked Aug 2, 2026 - Operating environment
- Operates via phone calls and web forms to handle bills, subscriptions, and complaints
“AI Assistant to Handle Bills, Subscriptions, and Complaints”
19pine.ai · checked Aug 2, 2026 - Initiative
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
Safety
- Safety evaluations
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Red teaming
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Safety policy
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Usage restrictions
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Model or system card
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Incident reporting
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Third-party evaluations
- Regularly engages independent security experts to test its systems for vulnerabilities
“We regularly engage independent security experts to test Pine systems and identify potential vulnerabilities.”
19pine.ai · checked Aug 21, 2026 - Data handling
- Data shared with Pine is used only to complete the task and deleted within 24 hours of request
“Data you share is handled only to complete your task and never kept longer than necessary”
19pine.ai · checked Aug 21, 2026
Practicality
- Pricing model
- no public information
Flagged for review — the source below contains language that may address this field. Not yet checked by an editor. How we check absences
19pine.ai · checked Aug 2, 2026 - Price point
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Availability
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Deployment options
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Integrations
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Supported regions
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Support model
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
Foundation models
- Base models
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Model provider
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Model swappable
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Open weights
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Fine-tuning
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Context window
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
Ecosystem
- Protocols supported
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Tool use
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Multi-agent
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- API access
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Open source
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Marketplace presence
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
Impact
- User base
- 150,000+ users
“Join 150k+ users saving time and money”
19pine.ai · checked Aug 2, 2026 - Deployment scale
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Target sectors
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- High-risk domains
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Documented incidents
- no public information19pine.ai · checked Aug 2, 2026 · source did not state this
- Market recognition
- no public information19pine.ai · checked Aug 14, 2026 · source did not state this
Compared with
Side-by-side on the fields where PineAI and the other entry are both on record and actually differ.