AI Dispatch
agent · Voice AI Agents

Hey Caden AI

Indexed12 or more fields evidenced; not yet scored by a human against the rubric

14 fields evidenced · 41 with no public information. Every value below links to the document it came from and the date we checked it.

These scores are automated. They measure how many fields this entry answers with a citation — not what those answers say. No one has scored this entry against the rubric yet.

Runtime governance
unscored

Are scope, spend, and authority enforced while the agent runs?

Audit trail
1/3 auto

Is there a tamper-evident record of what it actually did?

Scored from 1 evidenced field(s): explainability. Automated score; capped at 2 pending review.

Compliance
unscored

Are compliance obligations attached per engagement?

Outcome settlement
2/3 auto

Does payment depend on a verified result?

Scored from 2 evidenced field(s): settlement_mechanism, dispute_process. Automated score; capped at 2 pending review.

Insurance & indemnity
unscored

Can the deployment be insured, and is the customer indemnified?

Assurance

Insurance available
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Insurance carriers
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Coverage limits
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Indemnification
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Liability cap
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Audit trail
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Tamper-evident log
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Explainability
transcription and data extraction details
Caiden will transcribe the entire conversation, gather the important information about the call (like the callers Name, Email, Phone Number, Reason for Call, How they heard of you, etc) and email that over to you.
heycaiden.com · checked Aug 1, 2026
Runtime governance
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Permission scopes
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Compliance certifications
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Regulatory alignment
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Outcome-based pricing
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Settlement mechanism
clawback on dissatisfaction (refund)
We guarantee your phone calls will be answered politely and professionally as long as we're handling them. If you find that customers are not as receptive to speaking with Caiden and prefer it being handled by a human, let us know you'd like to disconnect and we'll refund you back the money for the service month you're in.
heycaiden.com · checked Aug 1, 2026
Dispute process
refund upon request if unsatisfied
We guarantee your phone calls will be answered politely and professionally as long as we're handling them. If you find that customers are not as receptive to speaking with Caiden and prefer it being handled by a human, let us know you'd like to disconnect and we'll refund you back the money for the service month you're in.
heycaiden.com · checked Aug 1, 2026
SLA terms
guaranteed professional answering
We guarantee your phone calls will be answered politely and professionally as long as we're handling them.
heycaiden.com · checked Aug 1, 2026
Evaluation coverage
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this

Agency

Autonomy level
no public information
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Human oversight
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Goal complexity
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Action space
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Operating environment
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Initiative
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this

Safety

Safety evaluations
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Red teaming
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Safety policy
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Usage restrictions
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Model or system card
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Incident reporting
phone and email
Questions? Comments? Concerns? Give us a call (860) 248-6993 Ask to speak to a live person. Or email us at [email protected]
heycaiden.com · checked Aug 1, 2026
Third-party evaluations
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Data handling
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this

Practicality

Pricing model
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Price point
$12 a day
For $12 a day
heycaiden.com · checked Aug 1, 2026
Availability
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Deployment options
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Integrations
CRM (via webhook)
Caiden can also send the Callers information directly into YOUR CRM through the webhook process.
heycaiden.com · checked Aug 1, 2026
Supported regions
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Support model
phone and email support
Questions? Comments? Concerns? Give us a call (860) 248-6993 Ask to speak to a live person. Or email us at [email protected]
heycaiden.com · checked Aug 1, 2026

Foundation models

Base models
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Model provider
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Model swappable
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Open weights
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Fine-tuning
yes
Step 2 We gather some information and train Caiden to understand your industry, business, and phone objectives. We test for errors, language nuance, special phrasing, and fire off a few test calls to make sure Caiden is ready to amaze your customers!
heycaiden.com · checked Aug 1, 2026
Context window
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this

Ecosystem

Protocols supported
webhook
Caiden can also send the Callers information directly into YOUR CRM through the webhook process.
heycaiden.com · checked Aug 1, 2026
Tool use
email, SMS, CRM webhook
Caiden will transcribe the entire conversation, gather the important information about the call (like the callers Name, Email, Phone Number, Reason for Call, How they heard of you, etc) and email that over to you. Caiden has the ability to send SMS/Text messages to the caller with your calendar or other important information, per your directions. Caiden can also send the Callers information directly into YOUR CRM through the webhook process.
heycaiden.com · checked Aug 1, 2026
Multi-agent
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
API access
yes (via webhook)
Caiden can also send the Callers information directly into YOUR CRM through the webhook process.
heycaiden.com · checked Aug 1, 2026
Open source
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Marketplace presence
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this

Impact

User base
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Deployment scale
public availability with free trial
For $12 a day and 14 days to try it free , why wouldn’t you?
heycaiden.com · checked Aug 1, 2026
Target sectors
Healthcare, Real Estate, Hospitality, Retail, Automotive, Legal Services, Education, Insurance, Training Centers, Nonprofits, Manufacturing Distribution, Food Services
Which Industries Will This Work For? Healthcare Doctors’ offices, dental practices, mental health clinics for appointment scheduling, reminders, and follow-up. Real Estate Realtors and property managers for property inquiries, appointment scheduling, and maintenance requests. Hospitality Hotel front desks, room service requests, kitchen orders, and providing top notch customer service to handle it all. Retail Customer service calls, asking for hours, asking to transfer to a manager, or simply helping a customer make a decision. Automotive Car dealerships, repair shops, and tire centers for appointment scheduling, service inquiries, and reminders. Legal Services Law firms and legal consultants for initial client inquiries, appointment booking, and case updates. Education Tutors, special education, specialized training, coaches, and private instructors. Insurance Agencies and brokers for claim inquiries, policy information, and renewal reminders. Training Centers Gyms, fitness centers, yoga studios, personal training providers, and strength training gyms.. Nonprofits Charity organizations for donor support, event information, and volunteer coordination. Manufacturing Distribution - Warehouses and logistics providers for order tracking, client support, and delivery updates. Food Services Sit down food services, fast casual. breakfast spots, eateries, bakeries, coffee shops, and specialty foods.
heycaiden.com · checked Aug 1, 2026
High-risk domains
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this
Documented incidents
no public information
heycaiden.com · checked Aug 1, 2026 · source did not state this