Fabrile
Fabrile is a customer-support agent that answers from a business's own documents, pages and help articles and links each answer back to its source. The vendor states it "only speaks from the docs, pages, and help articles you give it - not the open internet" and that it escalates to a human team, with replies handled from a single inbox. It embeds with one line of code and offers one-click installation for Squarespace, Shopify and Webflow. On data handling the vendor says it never trains on customer content or resells it and that conversations run on EU infrastructure. Compliance claims are self-declared: "ISO 42001 aligned" and "EU AI Act ready", with no certificate, auditor, scope or audit date published on the page checked. Pricing starts free, with full refunds within 30 days and pro-rating thereafter. No audit trail of agent activity, no third-party evaluation, no insurance, indemnity or outcome-linked payment term is published on the page checked.
17 fields evidenced · 42 with no public information. Every value below links to the document it came from and the date we checked it.
16 of those are quoted but not yet interpreted: we hold the source sentence and the date we read it, but nobody has written the answer to the question yet. Those rows show the quote and say so rather than repeating it back as an answer. Why these exist
Also appears in
Trust gap
How this is scoredAre scope, spend, and authority enforced while the agent runs?
Partial. The vendor states the agent "only speaks from the docs, pages, and help articles you give it - not the open internet", a knowledge-scope constraint, and that it "escalates to your team when it should". No enforced spend, authority or action limit is published, so this falls short of run-time enforcement.
How this gap gets closed →Is there a tamper-evident record of what it actually did?
No public evidence found. The only record-keeping claim on the page is that answers link back to their sources, which is citation display to the end user, not a retained, reviewable or tamper-evident record of agent activity. The audit_trail field was downgraded to no_public_information in this run for the same reason.
How this gap gets closed →Are compliance obligations attached per engagement?
Self-declared only. The vendor states it is "ISO 42001 aligned" and "EU AI Act ready"; alignment is not certification, and no certificate, auditor, scope or audit date is published on the page checked.
How this gap gets closed →Does payment depend on a verified result?
Payment is subscription-based and unrelated to outcome. The page publishes a refund policy (full within 30 days, pro-rated thereafter), which is a cancellation term, not release of payment on a verified result.
How this gap gets closed →Can the deployment be insured, and is the customer indemnified?
No public evidence found. No carrier, cover, limit, indemnity or liability term appears on the page checked.
How this gap gets closed →Assurance
- Insurance available
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Own liability cover
- no public informationfabrile.app · checked Aug 14, 2026 · source did not state this
- Insurance carriers
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Coverage limits
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Indemnification
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Liability cap
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Audit trail
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Tamper-evident log
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Explainability
“Shows its sources Every answer links back to where it came from, so replies are easy to check.”
fabrile.app · checked Aug 2, 2026- Runtime governance
“It only speaks from the docs, pages, and help articles you give it — not the open internet.”
fabrile.app · checked Aug 2, 2026- Permission scopes
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Compliance certifications
- Self-declared ISO 42001 alignment only - the vendor says its AI management system "follows" the standard; no certificate, auditor or audit date is published
“ISO 42001 aligned Our AI management system follows the international standard for responsible AI.”
fabrile.app · checked Aug 2, 2026 - Regulatory alignment
“EU AI Act ready Transparency, oversight, and risk handling baked in from day one.”
fabrile.app · checked Aug 2, 2026- Outcome-based pricing
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Settlement mechanism
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Asset custody
- no public informationfabrile.app · checked Aug 14, 2026 · source did not state this
- Dispute process
“Refunds are full within 30 days, no questions asked. After that, pro-rated for the unused portion of your plan.”
fabrile.app · checked Aug 2, 2026- SLA terms
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Evaluation coverage
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Self-reported performance
- no public informationfabrile.app · checked Aug 14, 2026 · source did not state this
Agency
- Autonomy level
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Human oversight
“Escalates to your team when it should. You reply from one inbox — the visitor never leaves the chat.”
fabrile.app · checked Aug 2, 2026- Goal complexity
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Action space
“It reads everything and answers customers from your own content — with the source — in minutes.”
fabrile.app · checked Aug 2, 2026- Operating environment
“One line to embed anywhere. One-click for Squarespace, Shopify & Webflow.”
fabrile.app · checked Aug 2, 2026- Initiative
“Always on, always instant Answers in seconds, any hour.”
fabrile.app · checked Aug 2, 2026
Safety
- Safety evaluations
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Red teaming
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Safety policy
“Your data stays yours We never train on your content, resell it, or hand it around. No surprises.”
fabrile.app · checked Aug 2, 2026- Usage restrictions
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Model or system card
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Incident reporting
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Third-party evaluations
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Data handling
“We never train on your content, resell it, or hand it around. No surprises. Hosted in the EU Your customers’ conversations run on EU infrastructure and don’t cross the Atlantic.”
fabrile.app · checked Aug 2, 2026
Practicality
- Pricing model
“Start free See pricing”
fabrile.app · checked Aug 2, 2026- Price point
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Availability
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Deployment options
“One line to embed anywhere. One-click for Squarespace, Shopify & Webflow.”
fabrile.app · checked Aug 2, 2026- Integrations
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Supported regions
“EU-hosted & GDPR Conversations run on EU infrastructure, private by default — not resold or trained on.”
fabrile.app · checked Aug 2, 2026- Support model
“Questions? Talk to a human”
fabrile.app · checked Aug 2, 2026
Foundation models
- Base models
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Model provider
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Model swappable
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Open weights
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Fine-tuning
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Context window
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
Ecosystem
- Protocols supported
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Tool use
“It reads everything and answers customers from your own content — with the source — in minutes.”
fabrile.app · checked Aug 2, 2026- Multi-agent
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- API access
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Open source
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Marketplace presence
“One-click for Squarespace, Shopify & Webflow.”
fabrile.app · checked Aug 2, 2026
Impact
- User base
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Deployment scale
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Target sectors
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- High-risk domains
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Documented incidents
- no public informationfabrile.app · checked Aug 2, 2026 · source did not state this
- Market recognition
- no public informationfabrile.app · checked Aug 14, 2026 · source did not state this