{"license":"CC BY 4.0","attribution":"AI Dispatch — https://aidispatch.news","methodology":"https://aidispatch.news/methodology","generated_at":"2026-09-18T12:16:16.160Z","entity":{"name":"Fabrile","slug":"fabrile","type":"agent","subtype":"ai agents platform","developer":null,"homepage_url":"https://fabrile.app","summary":"Fabrile is a customer-support agent that answers from a business's own documents, pages and help articles and links each answer back to its source. The vendor states it \"only speaks from the docs, pages, and help articles you give it - not the open internet\" and that it escalates to a human team, with replies handled from a single inbox. It embeds with one line of code and offers one-click installation for Squarespace, Shopify and Webflow. On data handling the vendor says it never trains on customer content or resells it and that conversations run on EU infrastructure. Compliance claims are self-declared: \"ISO 42001 aligned\" and \"EU AI Act ready\", with no certificate, auditor, scope or audit date published on the page checked. Pricing starts free, with full refunds within 30 days and pro-rating thereafter. No audit trail of agent activity, no third-party evaluation, no insurance, indemnity or outcome-linked payment term is published on the page checked.","url":"https://aidispatch.news/agents/fabrile/","published_at":"2026-09-02T08:30:18.120774+00:00","updated_at":"2026-09-02T08:30:18.120774+00:00"},"fields":[{"key":"own_liability_cover","label":"Own liability cover","category":"assurance","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://fabrile.app/privacy","retrieved_at":"2026-08-14T12:06:47.11482+00:00","review":null,"superseded_quote":null},{"key":"asset_custody","label":"Asset custody","category":"assurance","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://fabrile.app/privacy","retrieved_at":"2026-08-14T12:06:47.11482+00:00","review":null,"superseded_quote":null},{"key":"self_reported_performance","label":"Self-reported performance","category":"assurance","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://fabrile.app/privacy","retrieved_at":"2026-08-14T12:06:47.11482+00:00","review":null,"superseded_quote":null},{"key":"market_recognition","label":"Market recognition","category":"impact","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://fabrile.app/privacy","retrieved_at":"2026-08-14T12:06:47.11482+00:00","review":null,"superseded_quote":null},{"key":"autonomy_level","label":"Autonomy level","category":"agency","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"human_oversight","label":"Human oversight","category":"agency","status":"present","value":"Escalates to your team when it should. 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No surprises.","not_yet_interpreted":true,"quote":"Your data stays yours\nWe never train on your content, resell it, or hand it around. No surprises.","source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"usage_restrictions","label":"Usage restrictions","category":"safety","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"deployment_scale","label":"Deployment scale","category":"impact","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"model_card","label":"Model or system card","category":"safety","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"regulatory_alignment","label":"Regulatory alignment","category":"assurance","status":"present","value":"EU AI Act ready\nTransparency, oversight, and risk handling baked in from day one.","not_yet_interpreted":true,"quote":"EU AI Act ready\nTransparency, oversight, and risk handling baked in from day one.","source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"insurance_carriers","label":"Insurance carriers","category":"assurance","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"runtime_governance","label":"Runtime governance","category":"assurance","status":"present","value":"It only speaks from the docs, pages, and help articles you give it — not the open internet.","not_yet_interpreted":true,"quote":"It only speaks from the docs, pages, and help articles you give it — not the open internet.","source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"sla_terms","label":"SLA terms","category":"assurance","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"data_handling","label":"Data handling","category":"safety","status":"present","value":"We never train on your content, resell it, or hand it around. 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No surprises.\nHosted in the EU\nYour customers’ conversations run on EU infrastructure and don’t cross the Atlantic.","source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"audit_trail","label":"Audit trail","category":"assurance","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"insurance_available","label":"Insurance available","category":"assurance","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"indemnification","label":"Indemnification","category":"assurance","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"audit_trail_immutable","label":"Tamper-evident log","category":"assurance","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"outcome_based_pricing","label":"Outcome-based pricing","category":"assurance","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"coverage_limits","label":"Coverage limits","category":"assurance","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"permission_scopes","label":"Permission scopes","category":"assurance","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"liability_cap","label":"Liability cap","category":"assurance","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"explainability","label":"Explainability","category":"assurance","status":"present","value":"Shows its sources\nEvery answer links back to where it came from, so replies are easy to check.","not_yet_interpreted":true,"quote":"Shows its sources\nEvery answer links back to where it came from, so replies are easy to check.","source_url":"https://fabrile.app","retrieved_at":"2026-08-02T05:04:17.955891+00:00","review":null,"superseded_quote":null},{"key":"dispute_process","label":"Dispute process","category":"assurance","status":"present","value":"Refunds are full within 30 days, no questions asked. 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