AI Dispatch
agent · email ai agents

NewMail AI vs ShortWave

55 fields both were evaluated on, 28 of them different — including where one discloses something the other does not. Every value links to the document it came from. 27 further fields are disclosed by neither and are listed at the end rather than tabled.

Assurance

FieldNewMail AIShortWave
Explainability·
NewMail learns your context Learns your context 60 seconds 60 seconds Your voice and style, role and priorities, products and services.
www.newmail.ai · checked Aug 1, 2026
Our AI learns your unique voice and style from the emails you send, so it can write emails that sound just like you
www.shortwave.com · checked Aug 2, 2026
Runtime governance·
we never store or send emails without your validation.
www.newmail.ai · checked Aug 1, 2026
Permission scopes·
Grant secure access to your Email
www.newmail.ai · checked Aug 1, 2026
Compliance certifications·
Google Security Certified Our application has achieved the highest level of data security certification for Google Workspace Applications.
www.newmail.ai · checked Aug 1, 2026
Meets the strict requirements of CASA Tier 2 compliance
Enterprise-grade security Meets the strict requirements of CASA Tier 2 compliance
www.shortwave.com · checked Aug 2, 2026
Regulatory alignment·
Evaluation coverage·
Google Security Certified Our application has achieved the highest level of data security certification for Google Workspace Applications.
www.newmail.ai · checked Aug 1, 2026

Agency

FieldNewMail AIShortWave
Action space·
Drafts replies in your voice, follows up and schedules meetings
www.newmail.ai · checked Aug 1, 2026
Operating environment·
Use Gmail, Outlook or Apple Mail: no new interface, no learning curve.
www.newmail.ai · checked Aug 1, 2026
Initiative·
Prioritizes emails, drafts replies, track tasks
www.newmail.ai · checked Aug 1, 2026

Safety

FieldNewMail AIShortWave
Safety evaluations·
Google Security Certified Our application has achieved the highest level of data security certification for Google Workspace Applications.
www.newmail.ai · checked Aug 1, 2026
Safety policy·
Privacy-centric design No Storage. No Training. No Problem.
www.newmail.ai · checked Aug 1, 2026
Usage restrictions·
we never store or send emails without your validation.
www.newmail.ai · checked Aug 1, 2026
Third-party evaluations·
Google Security Certified Our application has achieved the highest level of data security certification for Google Workspace Applications.
www.newmail.ai · checked Aug 1, 2026
Data handling·
NewMail AI states no email retention and no data used for training
no email retention, no data used for training, and no surprises
www.newmail.ai · checked Aug 29, 2026
Advanced privacy features Our image proxy & tracking pixel blocking keep your privacy intact
www.shortwave.com · checked Aug 2, 2026

Practicality

FieldNewMail AIShortWave
Pricing model·
Simple pricing No hidden fees, transparent pricing.
www.newmail.ai · checked Aug 1, 2026
Get started for free No credit card required
www.shortwave.com · checked Aug 2, 2026
Price point·
Get started for free No credit card required
www.shortwave.com · checked Aug 2, 2026
Availability·
Get started for free No credit card required
www.shortwave.com · checked Aug 2, 2026
Deployment options·
Available on iOS, Android, Mac & Windows
www.shortwave.com · checked Aug 2, 2026
Integrations·
Connect the AI to your Slack, Calendar, Notion, Asana, Hubspot, and more so you can automate workflows without ever leaving your inbox.
www.shortwave.com · checked Aug 2, 2026
Support model·

Foundation models

FieldNewMail AIShortWave
Base models·
Use the very latest AI models from the top research labs
Advanced intelligence Use the very latest AI models from the top research labs
www.shortwave.com · checked Aug 2, 2026
Model provider·
We partner with industry-leading AI providers under strict data processing agreements
www.newmail.ai · checked Aug 1, 2026
Use the very latest AI models from the top research labs
Advanced intelligence Use the very latest AI models from the top research labs
www.shortwave.com · checked Aug 2, 2026
Fine-tuning·
Our AI learns your unique voice and style from the emails you send, so it can write emails that sound just like you
www.shortwave.com · checked Aug 2, 2026

Ecosystem

FieldNewMail AIShortWave
Tool use·
Actionable insights Actions are automatically tracked in a linked to-do list
www.newmail.ai · checked Aug 1, 2026
Connect the AI to your Slack, Calendar, Notion, Asana, Hubspot, and more so you can automate workflows without ever leaving your inbox.
www.shortwave.com · checked Aug 2, 2026
Multi-agent·
Shortwave integrates with our sister product Tasklet to automatically draft replies, add team comments, and connect to 3,000+ apps.
www.shortwave.com · checked Aug 2, 2026

Impact

FieldNewMail AIShortWave
User base·
thousands of companies big and small
Empowering ambitious teams at thousands of companies big and small
www.shortwave.com · checked Aug 2, 2026
Deployment scale·
Get started for free No credit card required Available on iOS, Android, Mac & Windows
www.shortwave.com · checked Aug 2, 2026
Target sectors·
ambitious teams at thousands of companies big and small
Empowering ambitious teams at thousands of companies big and small
www.shortwave.com · checked Aug 2, 2026

Disclosed by neither

Both NewMail AI and ShortWave publish nothing on these 27 fields. That is a finding about the category rather than a difference between them, so it is recorded here instead of as 27 identical table rows. Each is shown with its source check on the individual profiles.

  • Autonomy level
  • Human oversight
  • Goal complexity
  • High-risk domains
  • Documented incidents
  • Supported regions
  • Model swappable
  • Open weights
  • Context window
  • Protocols supported
  • API access
  • Open source
  • Marketplace presence
  • Red teaming
  • Model or system card
  • Incident reporting
  • Insurance available
  • Insurance carriers
  • Coverage limits
  • Indemnification
  • Liability cap
  • Audit trail
  • Tamper-evident log
  • Outcome-based pricing
  • Settlement mechanism
  • Dispute process
  • SLA terms

Questions

How do NewMail AI and ShortWave compare on base models?
NewMail AI: no public information disclosed. ShortWave: Use the very latest AI models from the top research labs.