agent · email ai agents
Inbox Zero vs NewMail AI
55 fields both were evaluated on, 32 of them different — including where one discloses something the other does not. Every value links to the document it came from. 23 further fields are disclosed by neither and are listed at the end rather than tabled.
Assurance
| Field | Inbox Zero | NewMail AI |
|---|---|---|
| Explainability· | “NewMail learns your context Learns your context 60 seconds 60 seconds Your voice and style, role and priorities, products and services.”www.newmail.ai · checked Aug 1, 2026 | |
| Runtime governance· | no public information www.getinboxzero.com · checked Aug 6, 2026 | “we never store or send emails without your validation.”www.newmail.ai · checked Aug 1, 2026 |
| Permission scopes· | Enterprise tier offers SSO and SCIM for identity/access management “Need SSO, SCIM, on-premise deployment, or a dedicated account manager?”www.getinboxzero.com · checked Aug 9, 2026 | |
| Compliance certifications· | “Google Security Certified Our application has achieved the highest level of data security certification for Google Workspace Applications.”www.newmail.ai · checked Aug 1, 2026 | |
| Regulatory alignment· | ||
| Dispute process· | “Yes, if you don't think we provided you with value send us an email within 14 days of upgrading and we'll refund you”www.getinboxzero.com · checked Aug 6, 2026 | no public information www.newmail.ai · checked Aug 1, 2026 |
| Evaluation coverage· | no public information www.getinboxzero.com · checked Aug 6, 2026 | “Google Security Certified Our application has achieved the highest level of data security certification for Google Workspace Applications.”www.newmail.ai · checked Aug 1, 2026 |
Agency
| Field | Inbox Zero | NewMail AI |
|---|---|---|
| Human oversight· | no public information www.newmail.ai · checked Aug 1, 2026 | |
| Goal complexity· | “organizes your inbox and calendar, drafts replies in your voice, and helps you reach inbox zero fast”www.getinboxzero.com · checked Aug 6, 2026 | no public information www.newmail.ai · checked Aug 1, 2026 |
| Action space· | Reads emails, drafts replies, and manages the inbox across channels. “Read emails, draft replies, and manage your inbox from Slack, Telegram, mobile, or the web, without switchin”www.getinboxzero.com · checked Aug 9, 2026 | “Drafts replies in your voice, follows up and schedules meetings”www.newmail.ai · checked Aug 1, 2026 |
| Operating environment· | Operates across Slack, Telegram, mobile, and web. “Read emails, draft replies, and manage your inbox from Slack, Telegram, mobile, or the web, without switchin”www.getinboxzero.com · checked Aug 9, 2026 | “Use Gmail, Outlook or Apple Mail: no new interface, no learning curve.”www.newmail.ai · checked Aug 1, 2026 |
| Initiative· | “Automatically organized. Never miss an important email again.”www.getinboxzero.com · checked Aug 6, 2026 | “Prioritizes emails, drafts replies, track tasks”www.newmail.ai · checked Aug 1, 2026 |
Safety
| Field | Inbox Zero | NewMail AI |
|---|---|---|
| Safety evaluations· | no public information www.getinboxzero.com · checked Aug 6, 2026 | “Google Security Certified Our application has achieved the highest level of data security certification for Google Workspace Applications.”www.newmail.ai · checked Aug 1, 2026 |
| Safety policy· | “Privacy first and open source Your data stays private — no AI training, no funny business”www.getinboxzero.com · checked Aug 6, 2026 | “Privacy-centric design No Storage. No Training. No Problem.”www.newmail.ai · checked Aug 1, 2026 |
| Usage restrictions· | no public information www.getinboxzero.com · checked Aug 6, 2026 | “we never store or send emails without your validation.”www.newmail.ai · checked Aug 1, 2026 |
| Incident reporting· | “How can I request a feature? Email us or post an issue on GitHub”www.getinboxzero.com · checked Aug 6, 2026 | no public information www.newmail.ai · checked Aug 1, 2026 |
| Third-party evaluations· | “Google Security Certified Our application has achieved the highest level of data security certification for Google Workspace Applications.”www.newmail.ai · checked Aug 1, 2026 | |
| Data handling· | “Privacy first and open source Your data stays private — no AI training, no funny business”www.getinboxzero.com · checked Aug 6, 2026 | NewMail AI states no email retention and no data used for training “no email retention, no data used for training, and no surprises”www.newmail.ai · checked Aug 29, 2026 |
Practicality
| Field | Inbox Zero | NewMail AI |
|---|---|---|
| Pricing model· | “Simple pricing No hidden fees, transparent pricing.”www.newmail.ai · checked Aug 1, 2026 | |
| Price point· | ||
| Availability· | no public information www.newmail.ai · checked Aug 1, 2026 | |
| Deployment options· | “you can even self-host Inbox Zero if you want total control”www.getinboxzero.com · checked Aug 6, 2026 | no public information www.newmail.ai · checked Aug 1, 2026 |
| Integrations· | Multi-surface: Slack, Telegram, mobile (iOS/Android), and web “Read emails, draft replies, and manage your inbox from Slack, Telegram, mobile, or the web, without switching apps.”www.getinboxzero.com · checked Aug 9, 2026 | |
| Support model· | “Priority support Dedicated onboarding manager”www.getinboxzero.com · checked Aug 6, 2026 |
Foundation models
| Field | Inbox Zero | NewMail AI |
|---|---|---|
| Model provider· | no public information www.getinboxzero.com · checked Aug 6, 2026 | “We partner with industry-leading AI providers under strict data processing agreements”www.newmail.ai · checked Aug 1, 2026 |
Ecosystem
| Field | Inbox Zero | NewMail AI |
|---|---|---|
| Tool use· | no public information www.getinboxzero.com · checked Aug 9, 2026 | “Actionable insights Actions are automatically tracked in a linked to-do list”www.newmail.ai · checked Aug 1, 2026 |
| API access· | “How can I request a feature? Email us or post an issue on GitHub”www.getinboxzero.com · checked Aug 6, 2026 | no public information www.newmail.ai · checked Aug 1, 2026 |
| Open source· | “Open-source. See exactly what the code does”www.getinboxzero.com · checked Aug 6, 2026 | no public information www.newmail.ai · checked Aug 1, 2026 |
Impact
| Field | Inbox Zero | NewMail AI |
|---|---|---|
| User base· | ||
| Deployment scale· | “Join 20,000+ professionals, including people at:”www.getinboxzero.com · checked Aug 6, 2026 | no public information www.newmail.ai · checked Aug 1, 2026 |
| Target sectors· | no public information www.getinboxzero.com · checked Aug 6, 2026 | |
| High-risk domains· | no public information www.newmail.ai · checked Aug 1, 2026 |
Disclosed by neither
Both Inbox Zero and NewMail AI publish nothing on these 23 fields. That is a finding about the category rather than a difference between them, so it is recorded here instead of as 23 identical table rows. Each is shown with its source check on the individual profiles.
- Autonomy level
- Documented incidents
- Supported regions
- Base models
- Model swappable
- Open weights
- Fine-tuning
- Context window
- Protocols supported
- Multi-agent
- Marketplace presence
- Red teaming
- Model or system card
- Insurance available
- Insurance carriers
- Coverage limits
- Indemnification
- Liability cap
- Audit trail
- Tamper-evident log
- Outcome-based pricing
- Settlement mechanism
- SLA terms