AI Dispatch
agent · personal assistant

Fay vs Jace.AI

55 fields both were evaluated on, 33 of them different — including where one discloses something the other does not. Every value links to the document it came from. 22 further fields are disclosed by neither and are listed at the end rather than tabled.

Assurance

FieldFayJace.AI
Audit trail·
Audit logs stated as built in from day one alongside role-based access and admin controls
Role-based access, audit logs, and admin controls built in from day one.
fay.work · checked Aug 1, 2026
Explainability·
predictable behavior
Fay keeps things predictable where it matters.
fay.work · checked Aug 1, 2026
I'm impressed by how good the generated replies are. It's just like myself.
www.jace.ai · checked Aug 1, 2026
Runtime governance·
yes
Role-based access, audit logs, and admin controls built in from day one.
fay.work · checked Aug 1, 2026
Smart Rules Your personal email assistant. You're managing business emails... but you constantly need to CC people, use templates, or create calendar events. Now you can set custom rules that automatically handle CCs, apply templates, and trigger actions based on who you're emailing. Always CC my manager when we close finalize contracts.
www.jace.ai · checked Aug 1, 2026
Compliance certifications·
SOC 2
Enterprise plans include SOC 2 compliance
fay.work · checked Aug 1, 2026
SOC 2 Type 1 (not Type II) examination claimed as completed. Self-declared; no certificate, auditor or report date published.
completed SOC 2 Type 1 examination, independently audited for security, availability, and confidentiality
www.jace.ai · checked Aug 1, 2026
Dispute process·
refund issued
Duplicate charge of $49.99 on invoice #4821. Refund issued. Resolved
fay.work · checked Aug 1, 2026
SLA terms·
no public information
fay.work · checked Aug 1, 2026
Built on secure cloud infrastructure with 99.9% uptime
www.jace.ai · checked Aug 1, 2026
Evaluation coverage·
no public information
fay.work · checked Aug 1, 2026
SOC2 Type 1 We’ve completed SOC 2 Type 1 examination, independently audited for security, availability, and confidentiality.
www.jace.ai · checked Aug 1, 2026

Agency

FieldFayJace.AI
Human oversight·
no public information
fay.work · checked Aug 1, 2026
Approve drafts instantly
Review and send Inbox organized. Approve drafts instantly, saving hours each day.
www.jace.ai · checked Aug 1, 2026
Goal complexity·
multi-step
Give them a goal and the tools to do it — they handle the steps, manage the complexity, and operate continuously without hand-holding.
fay.work · checked Aug 1, 2026
Jace organizes your inbox, drafts responses and reacts to your emails with AI workflows.
www.jace.ai · checked Aug 1, 2026
Action space·
no public information
fay.work · checked Aug 1, 2026
Draft e-mails Find an important file Organize inbox Sort by priority
Jace sits on top of Draft e-mails Find an important file Organize inbox Sort by priority
www.jace.ai · checked Aug 1, 2026
Operating environment·
no public information
fay.work · checked Aug 1, 2026
Connect your email Securely link your email inbox
www.jace.ai · checked Aug 1, 2026
Initiative·
can self-initiate
Agents are AI-powered workers that think, decide, and act autonomously toward a goal.
fay.work · checked Aug 1, 2026
Jace onboards itself No training required – Jace instantly masters your style and company context better than any human could.
www.jace.ai · checked Aug 1, 2026

Safety

FieldFayJace.AI
Safety evaluations·
no public information
fay.work · checked Aug 1, 2026
SOC2 Type 1 We’ve completed SOC 2 Type 1 examination, independently audited for security, availability, and confidentiality.
www.jace.ai · checked Aug 1, 2026
Safety policy·
Your data is never used to train AI models.
fay.work · checked Aug 1, 2026
Privacy First We never train AI models on your data. Your information stays yours.
www.jace.ai · checked Aug 1, 2026
Incident reporting·
no public information
fay.work · checked Aug 1, 2026
Frequently Asked Questions Still have a question in mind? Contact us
www.jace.ai · checked Aug 1, 2026
Third-party evaluations·
no public information
fay.work · checked Aug 1, 2026
SOC2 Type 1 We’ve completed SOC 2 Type 1 examination, independently audited for security, availability, and confidentiality.
www.jace.ai · checked Aug 1, 2026
Data handling·
no public information
fay.work · checked Aug 1, 2026
Privacy First We never train AI models on your data. Your information stays yours. Secure. Private. Encrypted.
www.jace.ai · checked Aug 1, 2026

Practicality

FieldFayJace.AI
Pricing model·
subscription
One subscription gets you access to every model
fay.work · checked Aug 1, 2026
Bill yearly Save $60 Bill monthly Most popular Pro Plan $50 $40 for 20,000 credits monthly, billed yearly
www.jace.ai · checked Aug 1, 2026
Price point·
$49.99
Duplicate charge of $49.99 on invoice #4821
fay.work · checked Aug 1, 2026
Deployment options·
no public information
fay.work · checked Aug 1, 2026
Built on secure cloud infrastructure with 99.9% uptime
www.jace.ai · checked Aug 1, 2026
Integrations·
Slack, Gmail, Jira, PagerDuty, webhooks
Fay connects to Slack, Gmail, Jira, PagerDuty, webhooks, and 100+ tools natively.
fay.work · checked Aug 1, 2026
Business Integrations Email in. Task done. You receive customer requests and feedback... but you have to manually create tickets, send Slack updates, and notify your team. Now actions happen automatically when emails arrive - tickets created, Slack notifications sent, documents saved.
www.jace.ai · checked Aug 1, 2026
Support model·
1-on-1 Dedicated Support
1‑on‑1 Dedicated Support
fay.work · checked Aug 1, 2026
Enterprise Plan Get in touch Most powerful model for your business Reach out to discuss advanced features for bigger teams White-glove setup Usage-based pricing Dedicated Account Manager
www.jace.ai · checked Aug 1, 2026

Foundation models

FieldFayJace.AI
Base models·
GPT-4o, Claude, Gemini, leading open-source models
Fay supports GPT-4o, Claude, Gemini, and leading open-source models out of the box.
fay.work · checked Aug 1, 2026
Model provider·
OpenAI, Anthropic, Google, open-source communities
Fay supports GPT-4o, Claude, Gemini, and leading open-source models out of the box.
fay.work · checked Aug 1, 2026
Fine-tuning·
no public information
fay.work · checked Aug 1, 2026
The custom instructions feature is powerful, letting me fine-tune how Jace responds.
www.jace.ai · checked Aug 1, 2026
Context window·
no public information
fay.work · checked Aug 1, 2026
Chat with 3 years of email history
www.jace.ai · checked Aug 1, 2026

Ecosystem

FieldFayJace.AI
Protocols supported·
no public information
fay.work · checked Aug 1, 2026
Tool use·
no public information
fay.work · checked Aug 1, 2026
Now actions happen automatically when emails arrive - tickets created, Slack notifications sent, documents saved.
www.jace.ai · checked Aug 1, 2026
Multi-agent·
yes
Fay lets you combine both: embed an agent inside a workflow, or trigger a workflow from an agent.
fay.work · checked Aug 1, 2026
API access·
yes
You can also add custom integrations through our API.
fay.work · checked Aug 1, 2026

Impact

FieldFayJace.AI
User base·
no public information
fay.work · checked Aug 1, 2026
Join thousands of professionals who've already transformed their email workflow.
www.jace.ai · checked Aug 1, 2026
Target sectors·
customer support, sales, claims processing, incident response, internal productivity
Anything from customer support agents and sales prep bots to claims processing pipelines, incident triage systems, and internal productivity tools.
fay.work · checked Aug 1, 2026
We help professionals save their time
www.jace.ai · checked Aug 1, 2026
Documented incidents·
Duplicate charge of $49.99 on invoice #4821. Refund issued. Resolved
fay.work · checked Aug 1, 2026

Disclosed by neither

Both Fay and Jace.AI publish nothing on these 22 fields. That is a finding about the category rather than a difference between them, so it is recorded here instead of as 22 identical table rows. Each is shown with its source check on the individual profiles.

  • Autonomy level
  • Deployment scale
  • High-risk domains
  • Availability
  • Supported regions
  • Model swappable
  • Open weights
  • Open source
  • Marketplace presence
  • Red teaming
  • Usage restrictions
  • Model or system card
  • Insurance available
  • Insurance carriers
  • Coverage limits
  • Indemnification
  • Liability cap
  • Tamper-evident log
  • Permission scopes
  • Regulatory alignment
  • Outcome-based pricing
  • Settlement mechanism

Questions

How do Fay and Jace.AI compare on human oversight?
Fay: no public information disclosed. Jace.AI: Approve drafts instantly.
How do Fay and Jace.AI compare on action space?
Fay: no public information disclosed. Jace.AI: Draft e-mails Find an important file Organize inbox Sort by priority.
How do Fay and Jace.AI compare on price point?
Fay: $49.99. Jace.AI: no public information disclosed.
How do Fay and Jace.AI compare on base models?
Fay: GPT-4o, Claude, Gemini, leading open-source models. Jace.AI: no public information disclosed.
How do Fay and Jace.AI compare on model provider?
Fay: OpenAI, Anthropic, Google, open-source communities. Jace.AI: no public information disclosed.
How do Fay and Jace.AI compare on multi-agent?
Fay: yes. Jace.AI: no public information disclosed.