AI Dispatch
agent · workflow

ClearWork Discovery Agent vs Otera (formerly DeepOpinion)

55 fields both were evaluated on, 28 of them different — including where one discloses something the other does not. Every value links to the document it came from. 27 further fields are disclosed by neither and are listed at the end rather than tabled.

Assurance

FieldClearWork Discovery AgentOtera (formerly DeepOpinion)
Audit trail·
States Full Audit Trails alongside field-level confidence scoring
Features like Field-Level Confidence Scoring and Full Audit Trails are what make it possible to safely automate financially significant processes.
www.deepopinion.ai · checked Aug 2, 2026
Explainability·
Explainability: Each output includes source material and confidence level; ambiguity is flagged, not suppressed.
Every claim carries what Clarity pulled and how confident it is. Ambiguity gets flagged rather than resolved quietly.
www.clearwork.io · checked Aug 7, 2026
Decisions are fully auditable (not a black-box), with disclosed reasoning via audit trails and confidence scoring.
While other tools force a choice between a "black-box" AI that can't be audited or a brittle rules engine that can't adapt, Otera provides both intelligent judgment and unbreakable control.
www.deepopinion.ai · checked Aug 2, 2026
Runtime governance·
Runtime governance: Human approval gate prevents unvalidated changes from entering the knowledge base.
Nothing enters the record until a person confirms it. Clarity brings findings to you as proposed changes — what it is, where it came from, what it affects. You accept, edit or reject.
www.clearwork.io · checked Aug 7, 2026
Vendor states oversight is retained from a single control interface, with AI guardrails and decision-level audit trails. No scope, spend or authority limit is specified.
Keep full oversight from a single control interface, with AI guardrails and decision-level audit trails.
www.deepopinion.ai · checked Aug 2, 2026
Permission scopes·
Permission scopes: Role-based access control and approval workflows.
Role-based access and approvals
www.clearwork.io · checked Aug 7, 2026

Not in our latest capture. We captured this page again on Sep 9, 2026 and this quote was not there. How we re-check citations

Compliance certifications·
Vendor states it holds SOC 2 Type II, ISO 27001, GDPR, DORA, HIPAA and EU AI Act certifications (self-declared; no certificate published)
with SOC 2 Type II, ISO 27001, GDPR, DORA, HIPAA, and EU AI Act certifications.
www.deepopinion.ai · checked Aug 2, 2026
Regulatory alignment·
States HIPAA and EU AI Act compliance
HIPAA and EU AI Act Compliant
www.deepopinion.ai · checked Aug 2, 2026
Dispute process·
Dispute process: Disputes are resolved by tracing the claim to its source material for verification.
When a client challenges a finding in the readout, you don't defend your judgment. You show the source.
www.clearwork.io · checked Aug 7, 2026

Agency

FieldClearWork Discovery AgentOtera (formerly DeepOpinion)
Autonomy level·
Shifts entire operations from humans to autonomous AI decision agents (high autonomy).
Shift entire operations from humans to AI, with autonomous decision agents.
www.deepopinion.ai · checked Aug 2, 2026
Human oversight·
Human oversight is required; findings are proposed and must be accepted, edited, or rejected by a person.
Nothing enters the record until a person confirms it. Clarity brings findings to you as proposed changes — what it is, where it came from, what it affects. You accept, edit or reject. Clarity proposes; you approve; ClearWork records.
www.clearwork.io · checked Aug 7, 2026
Humans retain full oversight via a single control interface with guardrails and decision-level audit trails.
Keep full oversight from a single control interface, with AI guardrails and decision-level audit trails.
www.deepopinion.ai · checked Aug 2, 2026
Goal complexity·
Handles complex, multi-factor, nuanced decisions rather than simple rule-based (yes/no) tasks.
Critical enterprise business processes are defined by nuance and complexity, not simple 'yes/no' rules.
www.deepopinion.ai · checked Aug 2, 2026
Action space·
Read (documents, recordings), Write (build knowledge base, generate documents), Execute (run interviews, trace sources). No explicit transact.
Clarity joined your live meeting Clarity · interviewing the AP Manager "Who signs off invoices over $15,000 — and does that route change by entity?" listening…
www.clearwork.io · checked Aug 7, 2026
Executes entire business workflows end-to-end with 90%+ straight-through processing.
Our platform's multi-agent reasoning architecture was purpose-built to execute entire workflows with 90%+ straight-through processing (STP), even in highly regulated industries.
www.deepopinion.ai · checked Aug 2, 2026
Operating environment·
Operating environment: document repositories (PDF, DOC, XLS, REC), chat, voice interviews, enterprise systems (via uploaded materials).
Ingest — bring what you already have PDF Onboarding SOP policy document XLS Payroll matrix spreadsheet REC Kickoff call meeting recording DOC Process notes transcript
www.clearwork.io · checked Aug 7, 2026
Operates in core enterprise operations in insurance, finance and governance involving validation checks, approval workflows and audit-trail maintenance.
This includes core operations in insurance, finance, and governance that involve complex validation checks, approval workflows, and audit trail maintenance.
www.deepopinion.ai · checked Aug 2, 2026
Initiative·
Can self-initiate — identifies gaps and autonomously schedules asynchronous interviews without human prompting.
Clarity works out what's missing from what you've already got, then sends targeted asynchronous interviews to the people who can close each gap — on their own time.
www.clearwork.io · checked Aug 7, 2026

Safety

FieldClearWork Discovery AgentOtera (formerly DeepOpinion)
Data handling·
Data handling: Customer data is not used for model training; retained only for the purpose of the engagement.
Your data never trains a model
www.clearwork.io · checked Aug 7, 2026
Customer data handled under contractual controls (region, retention, access, audit); never used to train shared models.
Your data is processed under contractual controls you define: region, retention, access, and audit, and is never used to train shared models.
www.deepopinion.ai · checked Aug 2, 2026

Practicality

FieldClearWork Discovery AgentOtera (formerly DeepOpinion)
Availability·
GA (General Availability) — free trial implies full product access; no indication of beta or waitlist.
14-day free trial with unlimited use. Cancel anytime. No card required.
www.clearwork.io · checked Aug 7, 2026

Not in our latest capture. We captured this page again on Sep 9, 2026 and this quote was not there. How we re-check citations

Deployment options·
Managed SaaS platform on AWS, Azure, or GCP with customer-isolated tenancy.
Otera is delivered as a managed platform on enterprise cloud infrastructure (AWS, Azure, GCP), with customer-isolated tenancy and your choice of region for data residency, with SOC 2 Type II, ISO 27001, GDPR, DORA, HIPAA, and EU AI Act certifications.
www.deepopinion.ai · checked Aug 2, 2026
Integrations·
Integrations: PDF, DOC, XLS, REC (audio/video), and likely Jira (implied by 'Jira-style user stories').
Ingest — bring what you already have PDF Onboarding SOP policy document XLS Payroll matrix spreadsheet REC Kickoff call meeting recording DOC Process notes transcript
www.clearwork.io · checked Aug 7, 2026
Supported regions·
Supports multi-country rollouts (e.g. eight countries for one multinational client), with choice of data residency region.
For one multinational insurer, we rolled out a core process across eight countries; the first implementation took three months, but subsequent countries were live in just 3-4 weeks each.
www.deepopinion.ai · checked Aug 2, 2026

Foundation models

FieldClearWork Discovery AgentOtera (formerly DeepOpinion)
Base models·
No single foundation model; uses an "AutoTransformers" model mesh that selects the best AI model per task.
Otera’s AutoTransformers pipeline doesn't rely on a single, generic LLM. It's an optimized model mesh that automatically selects the best-performing AI model for each specific task.
www.deepopinion.ai · checked Aug 2, 2026
Model provider·
Not dependent on a single AI model provider; automatically selects among multiple providers/models.
This ensures you always get best-in-class performance, future-proofs your investment, and de-risks your operations from dependency on any single AI provider.
www.deepopinion.ai · checked Aug 2, 2026
Model swappable·
LLM-agnostic architecture allows adapting models as the market changes.
our LLM-agnostic architecture ensures you can adapt to market changes instantly.
www.deepopinion.ai · checked Aug 2, 2026
Fine-tuning·
No customer training data or system overhaul needed to deploy; described as self-improving.
Go live with self-improving solutions from a single collaborative platform for rapid ROI. No system overhauls or training data needed.
www.deepopinion.ai · checked Aug 2, 2026

Ecosystem

FieldClearWork Discovery AgentOtera (formerly DeepOpinion)
Tool use·
Agents use proprietary vision models and a multi-layer OCR engine to process documents.
Proprietary Vision Models and Otera’s Multi-Layer OCR Engine allow our agents to see and understand the messy, real-world documents that stall other platforms achieving maximum AI accuracy—including handwritten notes, stamps, complex tables and other corner cases.
www.deepopinion.ai · checked Aug 2, 2026
Multi-agent·
Coordinated multi-agent architecture: a "digital workforce" of specialist agents (e.g. Proof Agent, Check Agent) working together.
Instead of relying on a single, monolithic AI, the platform operates like a coordinated digital workforce comprised of specialists all working together on a single task, ensuring every step is handled with expert precision.
www.deepopinion.ai · checked Aug 2, 2026

Impact

FieldClearWork Discovery AgentOtera (formerly DeepOpinion)
User base·
Vendor states it is trusted by leading Fortune 500 companies; no customer is named in this statement.
Trusted by leading Fortune 500 companies, Otera delivers best-in-class cyber security, data privacy and user trust with extensive encryption and infrastructure protection.
www.deepopinion.ai · checked Aug 2, 2026
Deployment scale·
Publicly available via free trial; production use is active for consulting firms and internal teams.
14-day free trial with unlimited use. Cancel anytime. No card required.
www.clearwork.io · checked Aug 7, 2026

Not in our latest capture. We captured this page again on Sep 9, 2026 and this quote was not there. How we re-check citations

Processes 600,000+ annual cases; claims platform scales without added cost as volume rises.
600,000 annual cases are now processed in a matter of seconds - if it had been 6 million, that would have been exactly the same thing.
www.deepopinion.ai · checked Aug 2, 2026
Target sectors·
Target sectors: Consulting & advisory firms, Internal transformation & OpEx teams.
For Consultants Discovery you can defend on every client engagement For Internal Teams Process documentation that reflects reality — and stays that way
www.clearwork.io · checked Aug 7, 2026
Insurance, finance, and governance sectors.
This includes core operations in insurance, finance, and governance that involve complex validation checks, approval workflows, and audit trail maintenance.
www.deepopinion.ai · checked Aug 2, 2026
High-risk domains·
High-risk domain: Financial approvals (invoices over £15,000) — implies use in financial control settings.
REQ-016 Approvals above £15,000 route to the finance director, not the department head as documented in the current SOP.
www.clearwork.io · checked Aug 7, 2026
Used to automate financially significant, highly regulated processes (insurance claims, loans).
Features like Field-Level Confidence Scoring and Full Audit Trails are what make it possible to safely automate financially significant processes.
www.deepopinion.ai · checked Aug 2, 2026

Disclosed by neither

Both ClearWork Discovery Agent and Otera (formerly DeepOpinion) publish nothing on these 27 fields. That is a finding about the category rather than a difference between them, so it is recorded here instead of as 27 identical table rows. Each is shown with its source check on the individual profiles.

  • Documented incidents
  • Pricing model
  • Price point
  • Support model
  • Open weights
  • Context window
  • Protocols supported
  • API access
  • Open source
  • Marketplace presence
  • Safety evaluations
  • Red teaming
  • Safety policy
  • Usage restrictions
  • Model or system card
  • Incident reporting
  • Third-party evaluations
  • Insurance available
  • Insurance carriers
  • Coverage limits
  • Indemnification
  • Liability cap
  • Tamper-evident log
  • Outcome-based pricing
  • Settlement mechanism
  • SLA terms
  • Evaluation coverage

Questions

How do ClearWork Discovery Agent and Otera (formerly DeepOpinion) compare on autonomy level?
ClearWork Discovery Agent: no public information disclosed. Otera (formerly DeepOpinion): Shifts entire operations from humans to autonomous AI decision agents (high autonomy)..
How do ClearWork Discovery Agent and Otera (formerly DeepOpinion) compare on human oversight?
ClearWork Discovery Agent: Human oversight is required; findings are proposed and must be accepted, edited, or rejected by a person.. Otera (formerly DeepOpinion): Humans retain full oversight via a single control interface with guardrails and decision-level audit trails..
How do ClearWork Discovery Agent and Otera (formerly DeepOpinion) compare on goal complexity?
ClearWork Discovery Agent: no public information disclosed. Otera (formerly DeepOpinion): Handles complex, multi-factor, nuanced decisions rather than simple rule-based (yes/no) tasks..
How do ClearWork Discovery Agent and Otera (formerly DeepOpinion) compare on action space?
ClearWork Discovery Agent: Read (documents, recordings), Write (build knowledge base, generate documents), Execute (run interviews, trace sources). No explicit transact.. Otera (formerly DeepOpinion): Executes entire business workflows end-to-end with 90%+ straight-through processing..
How do ClearWork Discovery Agent and Otera (formerly DeepOpinion) compare on operating environment?
ClearWork Discovery Agent: Operating environment: document repositories (PDF, DOC, XLS, REC), chat, voice interviews, enterprise systems (via uploaded materials).. Otera (formerly DeepOpinion): Operates in core enterprise operations in insurance, finance and governance involving validation checks, approval workflows and audit-trail maintenance..
How do ClearWork Discovery Agent and Otera (formerly DeepOpinion) compare on initiative?
ClearWork Discovery Agent: Can self-initiate — identifies gaps and autonomously schedules asynchronous interviews without human prompting.. Otera (formerly DeepOpinion): no public information disclosed.