AI Dispatch
agent · workflow

Auxi vs Otera (formerly DeepOpinion)

55 fields both were evaluated on, 28 of them different — including where one discloses something the other does not. Every value links to the document it came from. 27 further fields are disclosed by neither and are listed at the end rather than tabled.

Assurance

FieldAuxiOtera (formerly DeepOpinion)
Audit trail·
Audit Logs Complete activity trail for every action, exportable anytime
auxi.io · checked Aug 1, 2026
States Full Audit Trails alongside field-level confidence scoring
Features like Field-Level Confidence Scoring and Full Audit Trails are what make it possible to safely automate financially significant processes.
www.deepopinion.ai · checked Aug 2, 2026
Explainability·
no public information
auxi.io · checked Aug 1, 2026
Decisions are fully auditable (not a black-box), with disclosed reasoning via audit trails and confidence scoring.
While other tools force a choice between a "black-box" AI that can't be audited or a brittle rules engine that can't adapt, Otera provides both intelligent judgment and unbreakable control.
www.deepopinion.ai · checked Aug 2, 2026
Runtime governance·
no public information
auxi.io · checked Aug 1, 2026
Vendor states oversight is retained from a single control interface, with AI guardrails and decision-level audit trails. No scope, spend or authority limit is specified.
Keep full oversight from a single control interface, with AI guardrails and decision-level audit trails.
www.deepopinion.ai · checked Aug 2, 2026
Permission scopes·
Permission-Aware by Design Your agents access only what each user is allowed to see—automatically enforcing the source system's permissions.
auxi.io · checked Aug 1, 2026
Compliance certifications·
SOC 2 Type II Audited controls for security, availability, and confidentiality
auxi.io · checked Aug 1, 2026
Vendor states it holds SOC 2 Type II, ISO 27001, GDPR, DORA, HIPAA and EU AI Act certifications (self-declared; no certificate published)
with SOC 2 Type II, ISO 27001, GDPR, DORA, HIPAA, and EU AI Act certifications.
www.deepopinion.ai · checked Aug 2, 2026
Regulatory alignment·
GDPR Compliant Full data subject rights, DPA included, privacy by design
auxi.io · checked Aug 1, 2026
States HIPAA and EU AI Act compliance
HIPAA and EU AI Act Compliant
www.deepopinion.ai · checked Aug 2, 2026
SLA terms·
99.9% Uptime SLA Built on redundant infrastructure with automated failover
auxi.io · checked Aug 1, 2026

Agency

FieldAuxiOtera (formerly DeepOpinion)
Autonomy level·
no public information
auxi.io · checked Aug 1, 2026
Shifts entire operations from humans to autonomous AI decision agents (high autonomy).
Shift entire operations from humans to AI, with autonomous decision agents.
www.deepopinion.ai · checked Aug 2, 2026
Human oversight·
no public information
auxi.io · checked Aug 1, 2026
Humans retain full oversight via a single control interface with guardrails and decision-level audit trails.
Keep full oversight from a single control interface, with AI guardrails and decision-level audit trails.
www.deepopinion.ai · checked Aug 2, 2026
Goal complexity·
no public information
auxi.io · checked Aug 1, 2026
Handles complex, multi-factor, nuanced decisions rather than simple rule-based (yes/no) tasks.
Critical enterprise business processes are defined by nuance and complexity, not simple 'yes/no' rules.
www.deepopinion.ai · checked Aug 2, 2026
Action space·
no public information
auxi.io · checked Aug 1, 2026
Executes entire business workflows end-to-end with 90%+ straight-through processing.
Our platform's multi-agent reasoning architecture was purpose-built to execute entire workflows with 90%+ straight-through processing (STP), even in highly regulated industries.
www.deepopinion.ai · checked Aug 2, 2026
Operating environment·
Slack, Teams & SMS
AI agent that resolves tickets in Slack, Teams & SMS
auxi.io · checked Aug 1, 2026
Operates in core enterprise operations in insurance, finance and governance involving validation checks, approval workflows and audit-trail maintenance.
This includes core operations in insurance, finance, and governance that involve complex validation checks, approval workflows, and audit trail maintenance.
www.deepopinion.ai · checked Aug 2, 2026
Initiative·
Auxi handles 80% of employee questions automatically — triggers workflows, escalates edge cases, and works inside the tools your team already uses.
auxi.io · checked Aug 1, 2026

Safety

FieldAuxiOtera (formerly DeepOpinion)
Data handling·
Data Residency Choose where your data lives — US, EU, or custom regions GDPR Compliant Full data subject rights, DPA included, privacy by design
auxi.io · checked Aug 1, 2026
Customer data handled under contractual controls (region, retention, access, audit); never used to train shared models.
Your data is processed under contractual controls you define: region, retention, access, and audit, and is never used to train shared models.
www.deepopinion.ai · checked Aug 2, 2026

Practicality

FieldAuxiOtera (formerly DeepOpinion)
Availability·
Get Started Free No credit card required
auxi.io · checked Aug 1, 2026
Deployment options·
One-click deployment to your workspace. Your assistant goes live instantly
auxi.io · checked Aug 1, 2026
Managed SaaS platform on AWS, Azure, or GCP with customer-isolated tenancy.
Otera is delivered as a managed platform on enterprise cloud infrastructure (AWS, Azure, GCP), with customer-isolated tenancy and your choice of region for data residency, with SOC 2 Type II, ISO 27001, GDPR, DORA, HIPAA, and EU AI Act certifications.
www.deepopinion.ai · checked Aug 2, 2026
Integrations·
Confluence SharePoint Google Drive Scraper
Key Integrations: Confluence SharePoint Google Drive Scraper
auxi.io · checked Aug 1, 2026
Supported regions·
US, EU, or custom regions
Data Residency Choose where your data lives — US, EU, or custom regions
auxi.io · checked Aug 1, 2026
Supports multi-country rollouts (e.g. eight countries for one multinational client), with choice of data residency region.
For one multinational insurer, we rolled out a core process across eight countries; the first implementation took three months, but subsequent countries were live in just 3-4 weeks each.
www.deepopinion.ai · checked Aug 2, 2026

Foundation models

FieldAuxiOtera (formerly DeepOpinion)
Base models·
no public information
auxi.io · checked Aug 1, 2026
No single foundation model; uses an "AutoTransformers" model mesh that selects the best AI model per task.
Otera’s AutoTransformers pipeline doesn't rely on a single, generic LLM. It's an optimized model mesh that automatically selects the best-performing AI model for each specific task.
www.deepopinion.ai · checked Aug 2, 2026
Model provider·
no public information
auxi.io · checked Aug 1, 2026
Not dependent on a single AI model provider; automatically selects among multiple providers/models.
This ensures you always get best-in-class performance, future-proofs your investment, and de-risks your operations from dependency on any single AI provider.
www.deepopinion.ai · checked Aug 2, 2026
Model swappable·
no public information
auxi.io · checked Aug 1, 2026
LLM-agnostic architecture allows adapting models as the market changes.
our LLM-agnostic architecture ensures you can adapt to market changes instantly.
www.deepopinion.ai · checked Aug 2, 2026
Fine-tuning·
no public information
auxi.io · checked Aug 1, 2026
No customer training data or system overhaul needed to deploy; described as self-improving.
Go live with self-improving solutions from a single collaborative platform for rapid ROI. No system overhauls or training data needed.
www.deepopinion.ai · checked Aug 2, 2026

Ecosystem

FieldAuxiOtera (formerly DeepOpinion)
Tool use·
Auxi understands complex requests, applies logic, and integrates with your tools to get work done
auxi.io · checked Aug 1, 2026
Agents use proprietary vision models and a multi-layer OCR engine to process documents.
Proprietary Vision Models and Otera’s Multi-Layer OCR Engine allow our agents to see and understand the messy, real-world documents that stall other platforms achieving maximum AI accuracy—including handwritten notes, stamps, complex tables and other corner cases.
www.deepopinion.ai · checked Aug 2, 2026
Multi-agent·
no public information
auxi.io · checked Aug 1, 2026
Coordinated multi-agent architecture: a "digital workforce" of specialist agents (e.g. Proof Agent, Check Agent) working together.
Instead of relying on a single, monolithic AI, the platform operates like a coordinated digital workforce comprised of specialists all working together on a single task, ensuring every step is handled with expert precision.
www.deepopinion.ai · checked Aug 2, 2026

Impact

FieldAuxiOtera (formerly DeepOpinion)
User base·
50+ teams
Trusted by 50+ teams resolving issues daily
auxi.io · checked Aug 1, 2026
Vendor states it is trusted by leading Fortune 500 companies; no customer is named in this statement.
Trusted by leading Fortune 500 companies, Otera delivers best-in-class cyber security, data privacy and user trust with extensive encryption and infrastructure protection.
www.deepopinion.ai · checked Aug 2, 2026
Deployment scale·
Trusted by 50+ teams resolving issues daily
auxi.io · checked Aug 1, 2026
Processes 600,000+ annual cases; claims platform scales without added cost as volume rises.
600,000 annual cases are now processed in a matter of seconds - if it had been 6 million, that would have been exactly the same thing.
www.deepopinion.ai · checked Aug 2, 2026
Target sectors·
healthcare, finance, and technology
Teams in healthcare, finance, and technology use Auxi
auxi.io · checked Aug 1, 2026
Insurance, finance, and governance sectors.
This includes core operations in insurance, finance, and governance that involve complex validation checks, approval workflows, and audit trail maintenance.
www.deepopinion.ai · checked Aug 2, 2026
High-risk domains·
healthcare, finance
Teams in healthcare, finance, and technology use Auxi
auxi.io · checked Aug 1, 2026
Used to automate financially significant, highly regulated processes (insurance claims, loans).
Features like Field-Level Confidence Scoring and Full Audit Trails are what make it possible to safely automate financially significant processes.
www.deepopinion.ai · checked Aug 2, 2026

Disclosed by neither

Both Auxi and Otera (formerly DeepOpinion) publish nothing on these 27 fields. That is a finding about the category rather than a difference between them, so it is recorded here instead of as 27 identical table rows. Each is shown with its source check on the individual profiles.

  • Documented incidents
  • Pricing model
  • Price point
  • Support model
  • Open weights
  • Context window
  • Protocols supported
  • API access
  • Open source
  • Marketplace presence
  • Safety evaluations
  • Red teaming
  • Safety policy
  • Usage restrictions
  • Model or system card
  • Incident reporting
  • Third-party evaluations
  • Insurance available
  • Insurance carriers
  • Coverage limits
  • Indemnification
  • Liability cap
  • Tamper-evident log
  • Outcome-based pricing
  • Settlement mechanism
  • Dispute process
  • Evaluation coverage

Questions

How do Auxi and Otera (formerly DeepOpinion) compare on autonomy level?
Auxi: no public information disclosed. Otera (formerly DeepOpinion): Shifts entire operations from humans to autonomous AI decision agents (high autonomy)..
How do Auxi and Otera (formerly DeepOpinion) compare on human oversight?
Auxi: no public information disclosed. Otera (formerly DeepOpinion): Humans retain full oversight via a single control interface with guardrails and decision-level audit trails..
How do Auxi and Otera (formerly DeepOpinion) compare on goal complexity?
Auxi: no public information disclosed. Otera (formerly DeepOpinion): Handles complex, multi-factor, nuanced decisions rather than simple rule-based (yes/no) tasks..
How do Auxi and Otera (formerly DeepOpinion) compare on action space?
Auxi: no public information disclosed. Otera (formerly DeepOpinion): Executes entire business workflows end-to-end with 90%+ straight-through processing..
How do Auxi and Otera (formerly DeepOpinion) compare on operating environment?
Auxi: Slack, Teams & SMS. Otera (formerly DeepOpinion): Operates in core enterprise operations in insurance, finance and governance involving validation checks, approval workflows and audit-trail maintenance..
How do Auxi and Otera (formerly DeepOpinion) compare on user base?
Auxi: 50+ teams. Otera (formerly DeepOpinion): Vendor states it is trusted by leading Fortune 500 companies; no customer is named in this statement..