Sales AI agent Tektonic AI advertises a 'tamper-evident' audit trail; its liability language covers site use, not agent actions

Tektonic AI, which sells an AI sales agent that updates CRM records and enforces deal-approval rules, says on its site that "every action is logged in a tamper-evident audit trail. That log is yours." The company also says it is "SOC 2 Type II certified." A review of Tektonic's site found no disclosure of insurance, indemnification or a liability cap specific to actions its agent takes.

Tektonic's pitch rests on enforcement, not just logging: "Policy Enforcement AI does exactly what you've authorized. Nothing else. Define rules by deal stage, team, or action type." It also describes role-based access control it says blocks overreach by design: "RBAC (Role-based access control) means AI only touches what your team has authorized. A junior rep's instance cannot access a strategic account. A field agent cannot approve above their threshold."

The only indemnification or liability language found anywhere on Tektonic's site appears on its privacy page, and it does not describe AI-specific coverage. That page reads: "Please also see our Terms of Service, which describe the restrictions, disclaimers, indemnification and limitation of liability governing the use of the Site" — standard website-use boilerplate, not a disclosure of what happens if the agent takes an unauthorized action or writes incorrect data to a customer's CRM.

A full-text search of Tektonic's homepage capture — 6,056 characters, retrieved Aug. 2 — found no occurrence of "insurance," "indemnification," "liability" or "underwrite." The same homepage capture recorded no public information on a liability cap, dispute process or SLA terms for the agent's actions. A separate capture of its privacy page, retrieved Aug. 13, recorded no public information on the company's own liability cover, how it holds customer assets, or any self-reported performance data for the agent's policy enforcement.

In the aidispatch.news index, Tektonic's insurance_available, insurance_carriers, coverage_limits, indemnification, liability_cap, dispute_process and sla_terms fields are recorded as no_public_information against the Aug. 2 capture; own_liability_cover, asset_custody and self_reported_performance are recorded as no_public_information against the Aug. 13 capture of its privacy page.