Confidential-computing vendor Phala cryptographically attests what ran on its infrastructure, discloses no insurance terms

Phala Network, a confidential-computing platform, runs AI agents and GPU jobs inside hardware-backed environments and says it lets customers "prove what ran" rather than take a provider's word for it. The company describes its core pitch as an alternative to trust: "Instead of asking users to trust a cloud claim, Phala emits runtime measurements that software can verify," according to its website. Phala says it is "Trusted by 5,000+ users."

The platform's core product is attestation -- a cryptographic report of what code executed and what data it touched -- built on trusted execution environments described on the site as running agents, private LLM models, and GPU jobs inside hardware-backed TEEs, and designed to "Keep secrets private, and prove what ran."

Phala lists compliance certifications directly: "Phala is SOC 2 Type I certified and HIPAA compliant, with ISO 27001 certification in progress and privacy-by-design controls aligned with GDPR," and publishes a "99.9% Uptime SLA." Customer case studies describe regulated use: a financial-services customer says it processes sensitive trading data on the platform and has "reduced compliance costs by 40% while improving model accuracy," and a healthcare case study is titled "Medical AI with Sealed PHI."

Phala's published materials contain no mention of insurance, indemnification, or a liability cap covering its own service. That gap sits next to the strongest audit-trail claim AI Dispatch's index has recorded for any vendor to date: a runtime-verifiable, cryptographically signed attestation of what actually executed, rather than a policy document asserting it. Under AI Dispatch's rubric, that combination -- audit trail evidence at the top of what any vendor has published, insurance/indemnity and outcome-settlement absent from the same page -- is the sharpest version yet of a pattern the index has found repeatedly: governance disclosure and insurance disclosure move independently of each other.