Field-service dispatch agent Fieldproxy enforces a named dollar threshold on invoice approval; usage and outcome figures are self-reported

Fieldproxy, an AI system sold to field-service trades including HVAC, plumbing, electrical and fire and life safety inspection, publishes a specific dollar threshold that triggers mandatory human approval before an agent-generated invoice goes out. "A manager must approve any invoice over $5,000," the company states on its site — a concrete, enforced runtime limit rather than a general claim of oversight.

The product is built from multiple named agents operating across a shared workflow: "Voice, text, video, vision, scheduling, dispatch, knowledge, and document agents. Each one trained on your data and wired into the same workflows your dispatchers and techs use every day. Turn them on individually or run them all together." A separate Watcher Agent operates without being prompted: "Watches every job for SLA risk, missing photos, idle techs, or stuck invoices, and flags it early."

Schedule changes made by the system require a human sign-off before taking effect: "AI reworks the board the moment something changes; your dispatcher approves it."

One of Fieldproxy's named use cases is a statutory compliance domain: "Fire and life safety compliance Firese Statutory inspections across hundreds of facilities," the company says, describing an existing customer's deployment.

Adoption and results figures on Fieldproxy's site are self-reported, with no independent source, auditor or dataset named. The company says it is "Trusted by 450+ field service teams" and, in a separate case-study claim, cites an "Invoice lag: 30 days to same-day" improvement for one customer. Customer-facing audit records are a communications log rather than a dedicated agent-action ledger: "Two-way SMS, email, and WhatsApp updates triggered by job status, with full history."

Fieldproxy is a candidate in AI Dispatch's index, meaning its record has not yet cleared the index's publication floor for independent trust-gap scoring. The facts above come from the company's own site, captured and cited by AI Dispatch; none of the adoption or performance figures have been independently verified.