{"license":"CC BY 4.0","attribution":"AI Dispatch — https://aidispatch.news","methodology":"https://aidispatch.news/methodology","generated_at":"2026-08-03T05:56:18.176Z","entity":{"name":"Vogent AI","slug":"vogent-ai","type":"agent","subtype":"Voice AI Agents","developer":null,"homepage_url":"https://www.vogent.ai/","summary":null,"url":"https://aidispatch.news/agents/vogent-ai","published_at":"2026-08-01T23:46:43.270573+00:00","updated_at":"2026-08-01T23:46:43.270573+00:00"},"fields":[{"key":"autonomy_level","label":"Autonomy level","category":"agency","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"human_oversight","label":"Human oversight","category":"agency","status":"present","value":"Call Transfers Hand a call off to a human at the right time, or have multiple AI agents work together.","quote":"Call Transfers Hand a call off to a human at the right time, or have multiple AI agents work together.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"goal_complexity","label":"Goal complexity","category":"agency","status":"present","value":"Create agents using intelligent building blocks Piece together voice agents that ask questions and probe for answers, hold conversations on specified topics, and call external tools when necessary.","quote":"Create agents using intelligent building blocks Piece together voice agents that ask questions and probe for answers, hold conversations on specified topics, and call external tools when necessary.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"action_space","label":"Action space","category":"agency","status":"present","value":"Functions and Tools Hit APIs and query knowledge bases live on the call, and have your agent use gathered information to synthesize its responses.","quote":"Functions and Tools Hit APIs and query knowledge bases live on the call, and have your agent use gathered information to synthesize its responses.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"user_base","label":"User base","category":"impact","status":"present","value":"Powering millions of phone calls for thousands of organizations","quote":"Powering millions of phone calls for thousands of organizations","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"environment","label":"Operating environment","category":"agency","status":"present","value":"Host on live phone numbers Select phone numbers by area code and use them to host your agent.","quote":"Host on live phone numbers Select phone numbers by area code and use them to host your agent.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"target_sectors","label":"Target sectors","category":"impact","status":"present","value":"Vogent offers HIPAA-compliant voices and workspaces","quote":"Vogent offers HIPAA-compliant voices and workspaces","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"price_point","label":"Price point","category":"practicality","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"supported_regions","label":"Supported regions","category":"practicality","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"model_swappable","label":"Model swappable","category":"models","status":"present","value":"Bring your own models Have your own model, or want to try the latest hot LLM? Give it a voice with a few lines of code.","quote":"Bring your own models Have your own model, or want to try the latest hot LLM? Give it a voice with a few lines of code.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"protocols_supported","label":"Protocols supported","category":"ecosystem","status":"present","value":"Enter the URL to an OpenAI-compatible API","quote":"Enter the URL to an OpenAI-compatible API","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"open_source","label":"Open source","category":"ecosystem","status":"present","value":"DeepSeek v3 public SOTA open-source LLM","quote":"DeepSeek v3 public SOTA open-source LLM","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"safety_policy","label":"Safety policy","category":"safety","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"third_party_evals","label":"Third-party evaluations","category":"safety","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"coverage_limits","label":"Coverage limits","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"audit_trail_immutable","label":"Tamper-evident log","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"compliance_certs","label":"Compliance certifications","category":"assurance","status":"present","value":"Vogent offers HIPAA-compliant voices and workspaces, and is pending a SOC 2 Type II audit report.","quote":"Vogent offers HIPAA-compliant voices and workspaces, and is pending a SOC 2 Type II audit report.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"dispute_process","label":"Dispute process","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"initiative","label":"Initiative","category":"agency","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"high_risk_domains","label":"High-risk domains","category":"impact","status":"present","value":"Vogent offers HIPAA-compliant voices and workspaces","quote":"Vogent offers HIPAA-compliant voices and workspaces","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"availability","label":"Availability","category":"practicality","status":"present","value":"Sign Up","quote":"Sign Up","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"support_model","label":"Support model","category":"practicality","status":"present","value":"Enterprise? We've got you covered. Custom-trained agents, dedicated high-volume infrastructure and support, HIPAA-compliant workspaces, and more.","quote":"Enterprise? We've got you covered. Custom-trained agents, dedicated high-volume infrastructure and support, HIPAA-compliant workspaces, and more.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"open_weights","label":"Open weights","category":"models","status":"present","value":"DeepSeek v3 public SOTA open-source LLM","quote":"DeepSeek v3 public SOTA open-source LLM","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"tool_use","label":"Tool use","category":"ecosystem","status":"present","value":"Functions and Tools Hit APIs and query knowledge bases live on the call, and have your agent use gathered information to synthesize its responses.","quote":"Functions and Tools Hit APIs and query knowledge bases live on the call, and have your agent use gathered information to synthesize its responses.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"marketplace_presence","label":"Marketplace presence","category":"ecosystem","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"usage_restrictions","label":"Usage restrictions","category":"safety","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"data_handling","label":"Data handling","category":"safety","status":"present","value":"In-depth call history View every call recording and transcript. Analyze how decisions were made, and test new agents against old calls.","quote":"In-depth call history View every call recording and transcript. Analyze how decisions were made, and test new agents against old calls.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"indemnification","label":"Indemnification","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"explainability","label":"Explainability","category":"assurance","status":"present","value":"In-depth call history View every call recording and transcript. Analyze how decisions were made, and test new agents against old calls.","quote":"In-depth call history View every call recording and transcript. Analyze how decisions were made, and test new agents against old calls.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"regulatory_alignment","label":"Regulatory alignment","category":"assurance","status":"present","value":"Vogent offers HIPAA-compliant voices and workspaces, and is pending a SOC 2 Type II audit report.","quote":"Vogent offers HIPAA-compliant voices and workspaces, and is pending a SOC 2 Type II audit report.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"sla_terms","label":"SLA terms","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"deployment_scale","label":"Deployment scale","category":"impact","status":"present","value":"Powering millions of phone calls for thousands of organizations","quote":"Powering millions of phone calls for thousands of organizations","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"pricing_model","label":"Pricing model","category":"practicality","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"integrations","label":"Integrations","category":"practicality","status":"present","value":"Trigger post-call workflows Tie dial outcomes to actions, so you can update your systems or follow-up with callers based on parsed call outcomes.","quote":"Trigger post-call workflows Tie dial outcomes to actions, so you can update your systems or follow-up with callers based on parsed call outcomes.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"model_provider","label":"Model provider","category":"models","status":"present","value":"In addition to off-the-shelf models like GPT, you can use Vogent's custom-built conversational models that have been fine-tuned on millions of noisy phone calls.","quote":"In addition to off-the-shelf models like GPT, you can use Vogent's custom-built conversational models that have been fine-tuned on millions of noisy phone calls.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"context_window","label":"Context window","category":"models","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"api_access","label":"API access","category":"ecosystem","status":"present","value":"Connecting Rich API and SDKs Provide in-depth voice agent functionality in your own apps with flexible primitives.","quote":"Connecting Rich API and SDKs Provide in-depth voice agent functionality in your own apps with flexible primitives.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"red_teaming","label":"Red teaming","category":"safety","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"incident_reporting","label":"Incident reporting","category":"safety","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"insurance_carriers","label":"Insurance carriers","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"audit_trail","label":"Audit trail","category":"assurance","status":"present","value":"In-depth call history View every call recording and transcript. Analyze how decisions were made, and test new agents against old calls.","quote":"In-depth call history View every call recording and transcript. Analyze how decisions were made, and test new agents against old calls.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"permission_scopes","label":"Permission scopes","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"settlement_mechanism","label":"Settlement mechanism","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"documented_incidents","label":"Documented incidents","category":"impact","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"deployment_options","label":"Deployment options","category":"practicality","status":"present","value":"Host on live phone numbers Select phone numbers by area code and use them to host your agent.","quote":"Host on live phone numbers Select phone numbers by area code and use them to host your agent.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"base_models","label":"Base models","category":"models","status":"present","value":"In addition to off-the-shelf models like GPT, you can use Vogent's custom-built conversational models that have been fine-tuned on millions of noisy phone calls.","quote":"In addition to off-the-shelf models like GPT, you can use Vogent's custom-built conversational models that have been fine-tuned on millions of noisy phone calls.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"fine_tuning","label":"Fine-tuning","category":"models","status":"present","value":"Fine-Tuning Work with Vogent's solutions engineers to guardrail your agents, so they'll stay accurate at scale. Available on the enterprise plan.","quote":"Fine-Tuning Work with Vogent's solutions engineers to guardrail your agents, so they'll stay accurate at scale. Available on the enterprise plan.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"multi_agent","label":"Multi-agent","category":"ecosystem","status":"present","value":"Call Transfers Hand a call off to a human at the right time, or have multiple AI agents work together.","quote":"Call Transfers Hand a call off to a human at the right time, or have multiple AI agents work together.","source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"safety_evaluations","label":"Safety evaluations","category":"safety","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"model_card","label":"Model or system card","category":"safety","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"insurance_available","label":"Insurance available","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"liability_cap","label":"Liability cap","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"runtime_governance","label":"Runtime governance","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"outcome_based_pricing","label":"Outcome-based pricing","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"},{"key":"eval_coverage","label":"Evaluation coverage","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.vogent.ai/","retrieved_at":"2026-08-01T23:46:15.665755+00:00"}],"trust_gap_scores":[{"dimension":"audit_trail","score":2,"rationale":"Scored from 2 evidenced field(s): audit_trail, explainability. Automated score; capped at 2 pending review.","rubric_version":"v1"},{"dimension":"compliance","score":2,"rationale":"Scored from 2 evidenced field(s): compliance_certs, regulatory_alignment. Automated score; capped at 2 pending review.","rubric_version":"v1"}]}