{"license":"CC BY 4.0","attribution":"AI Dispatch — https://aidispatch.news","methodology":"https://aidispatch.news/methodology","generated_at":"2026-09-18T12:16:43.824Z","entity":{"name":"Tidio Copilot","slug":"tidio-copilot","type":"agent","subtype":"ai agents platform","developer":null,"homepage_url":"https://copilot.tidio.com/","summary":"Tidio Copilot is a customer-support assistant delivered as a free Chrome extension that suggests replies to support agents based on conversations handled across live chat, email and social media. The vendor states it is built on Anthropic's Claude AI and that it draws on a custom knowledge base built from the customer's website content and FAQs. It is published as working with Zendesk, Intercom, Gorgias and Gmail, and as completely free to use. 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