{"license":"CC BY 4.0","attribution":"AI Dispatch — https://aidispatch.news","methodology":"https://aidispatch.news/methodology","generated_at":"2026-09-18T12:00:10.026Z","entity":{"name":"Lexidesk","slug":"lexidesk","type":"agent","subtype":"voice ai agents","developer":null,"homepage_url":"https://lexidesk.ai/","summary":"AI intake and reception agent for consumer-facing law firms, operating across an AI phone line, voice and text web chat, and email on a 24/7 basis. It holds a qualification conversation, scores the lead, and ends on a booked consultation, a scheduling or payment link, or a warm transfer to the firm, logging a summary, audio recording and full transcript to the firm's dashboard and CRM. Integrates natively with Clio Grow, Clio Manage, HubSpot, Lawmatics and HighLevel, and more broadly via Zapier, Make or a custom webhook. Pricing is a flat monthly fee scaling with call and chat volume. Callers are told they are speaking to an AI and can ask for a person at any point, and the firm configures recording, consent and disclosure to match its own jurisdiction. The vendor states it is not a substitute for an attorney and does not give legal advice. The ISO 27001, SOC 1, SOC 2 Type II and GDPR alignment it cites is attributed to its Microsoft Azure hosting infrastructure, not to a certification held by Lexidesk itself.","url":"https://aidispatch.news/agents/lexidesk/","published_at":"2026-09-16T08:28:57.410068+00:00","updated_at":"2026-09-16T11:32:55.846908+00:00"},"fields":[{"key":"deployment_scale","label":"Deployment scale","category":"impact","status":"no_public_information","value":null,"not_yet_interpreted":false,"quote":null,"source_url":"https://lexidesk.ai/","retrieved_at":"2026-09-09T20:09:15.89926+00:00","review":null,"superseded_quote":null},{"key":"environment","label":"Operating environment","category":"agency","status":"present","value":"Operates across phone calls and website chat, plus email as a channel.","not_yet_interpreted":false,"quote":"Multi-Channel Intake System Engages clients with an AI phone line, voice/text web chat, and 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