{"license":"CC BY 4.0","attribution":"AI Dispatch — https://aidispatch.news","methodology":"https://aidispatch.news/methodology","generated_at":"2026-08-03T05:53:37.971Z","entity":{"name":"Future AGI","slug":"future-agi","type":"vendor","subtype":"Observability","developer":null,"homepage_url":"https://futureagi.com/","summary":null,"url":"https://aidispatch.news/vendors/future-agi","published_at":"2026-08-01T17:35:07.439917+00:00","updated_at":"2026-08-01T17:35:07.439917+00:00"},"fields":[{"key":"target_sectors","label":"Target sectors","category":"impact","status":"present","value":"Customer Support Voice Agents Internal Tools RAG & Search Autonomous Agents CUA Coding Agents","quote":"Customer Support Voice Agents Internal Tools RAG & Search Autonomous Agents CUA Coding Agents","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"support_model","label":"Support model","category":"practicality","status":"no_public_information","value":null,"quote":null,"source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"model_card","label":"Model or system card","category":"safety","status":"no_public_information","value":null,"quote":null,"source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"audit_trail","label":"Audit trail","category":"assurance","status":"present","value":"Full audit trail","quote":"Full audit trail AI Copilot · 3 Teams 24k actions · 0 leaks","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"dispute_process","label":"Dispute process","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"high_risk_domains","label":"High-risk domains","category":"impact","status":"present","value":"Debt Collection - New | 2026-02-24 18:01:29 | ⏱ 58.00s | CSAT Score: 4/10 | Outbound Completed Scenario Details SCENARIO Debt Collection - New PERSONA Name: Rohan mehta Gender: Male Age Group: 32-40 Location: India Profession: Business owner SITUATION Rohan Mehta is hunched over his desk, staring at spreadsheets. A major client payment is overdue, and he's struggling to figure out how to cover his employees' salaries for the month. His phone rings, and seeing an unknown number, he picks up reluctantly. OUTCOME The agent acknowledged Rohan's stressful situation with an empathetic tone, which successfully de-escalated his initial hostility. After calming down, Rohan explained his cash-flow problem and agreed...","quote":"Debt Collection - New | 2026-02-24 18:01:29 | ⏱ 58.00s | CSAT Score: 4/10 | Outbound Completed Scenario Details SCENARIO Debt Collection - New PERSONA Name: Rohan mehta Gender: Male Age Group: 32-40 Location: India Profession: Business owner SITUATION Rohan Mehta is hunched over his desk, staring at spreadsheets. A major client payment is overdue, and he's struggling to figure out how to cover his employees' salaries for the month. His phone rings, and seeing an unknown number, he picks up reluctantly. OUTCOME The agent acknowledged Rohan's stressful situation with an empathetic tone, which successfully de-escalated his initial hostility. After calming down, Rohan explained his cash-flow problem and agreed...","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"protocols_supported","label":"Protocols supported","category":"ecosystem","status":"present","value":"MCP","quote":"MCP MCP View all integrations","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"incident_reporting","label":"Incident reporting","category":"safety","status":"present","value":"Error Feed Surface and triage errors automatically. See exactly where and why your agent failed.","quote":"Error Feed Surface and triage errors automatically. See exactly where and why your agent failed.","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"audit_trail_immutable","label":"Tamper-evident log","category":"assurance","status":"present","value":"Full Audit Logging","quote":"Full Audit Logging","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"sla_terms","label":"SLA terms","category":"assurance","status":"present","value":"Custom SLAs 24/7 Support","quote":"Enterprise Options On-Premise Custom SLAs 24/7 Support","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"documented_incidents","label":"Documented incidents","category":"impact","status":"present","value":"Error Feed 23 unresolved All (23) Hallucination Tool Error PII Compliance CRITICAL Hallucinated refund policy ×47 agent.billing.respond() · 12 users · last seen 2m ago Trace · 4 steps · 234ms evt_8f2a input \"What's your refund policy?\" 0ms rag 3 documents retrieved 45ms llm \"Full refund guaranteed within 90 days\" 180ms ↳ NOT IN KNOWLEDGE BASE - hallucinated claim guard BLOCKED · hallucination detected 9ms HIGH Wrong tool selected for routing ×23 MEDIUM PII leaked in support response ×11 LOW Incomplete onboarding response ×8","quote":"Error Feed 23 unresolved All (23) Hallucination Tool Error PII Compliance CRITICAL Hallucinated refund policy ×47 agent.billing.respond() · 12 users · last seen 2m ago Trace · 4 steps · 234ms evt_8f2a input \"What's your refund policy?\" 0ms rag 3 documents retrieved 45ms llm \"Full refund guaranteed within 90 days\" 180ms ↳ NOT IN KNOWLEDGE BASE - hallucinated claim guard BLOCKED · hallucination detected 9ms HIGH Wrong tool selected for routing ×23 MEDIUM PII leaked in support response ×11 LOW Incomplete onboarding response ×8","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"api_access","label":"API access","category":"ecosystem","status":"present","value":"API Reference SDK Reference","quote":"API Reference SDK Reference","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"third_party_evals","label":"Third-party evaluations","category":"safety","status":"no_public_information","value":null,"quote":null,"source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"explainability","label":"Explainability","category":"assurance","status":"present","value":"Know why. Fix it. Ship smarter every time.","quote":"Know why. Fix it. Ship smarter every time.","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"eval_coverage","label":"Evaluation coverage","category":"assurance","status":"present","value":"Evaluation Suite 8 evals · 5 contexts Dataset Observe Simulate SDK CI/CD EVALUATOR Data Obs Sim SDK Hallucination 96 91 88 94 Factual Accuracy 92 87 90 89 Relevance 98 95 93 97 Toxicity 100 99 100 98 PII Detection 94 82 91 86 Tool Selection 78 73 81 76","quote":"Evaluation Suite 8 evals · 5 contexts Dataset Observe Simulate SDK CI/CD EVALUATOR Data Obs Sim SDK Hallucination 96 91 88 94 Factual Accuracy 92 87 90 89 Relevance 98 95 93 97 Toxicity 100 99 100 98 PII Detection 94 82 91 86 Tool Selection 78 73 81 76","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"pricing_model","label":"Pricing model","category":"practicality","status":"present","value":"Free plan available for small teams. Pro starts at $50/month flat - not per seat.","quote":"Pricing wise - Free plan available for small teams. Pro starts at $50/month flat - not per seat.","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"open_source","label":"Open source","category":"ecosystem","status":"present","value":"Apache 2.0","quote":"Apache 2.0 Open Source Run it on your own infra. The full Future AGI platform — observability, evals, experiments, guardrails — Apache 2.0 licensed.","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"data_handling","label":"Data handling","category":"safety","status":"no_public_information","value":null,"quote":null,"source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"runtime_governance","label":"Runtime governance","category":"assurance","status":"present","value":"Guard 1 field masked ■ Margin (42%) masked — not in sales scope Requires finance role for access ✓ Contract details served (1 field redacted) Audit logged: act_f82k · 210ms ↳ Marketing PII export → blocked, redirected Anonymized cohort segments (12.4k users, no PII)","quote":"Guard 1 field masked ■ Margin (42%) masked — not in sales scope Requires finance role for access ✓ Contract details served (1 field redacted) Audit logged: act_f82k · 210ms ↳ Marketing PII export → blocked, redirected Anonymized cohort segments (12.4k users, no PII)","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"vendor_service_type","label":"Service type","category":"assurance","status":"present","value":"simulate, evaluate, optimize, monitor, protect, gateway, and guardrail - all from one place.","quote":"Future AGI is an open-source, end-to-end AI agent engineering platform that covers the full lifecycle: simulate, evaluate, optimize, monitor, protect, gateway, and guardrail - all from one place.","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"price_point","label":"Price point","category":"practicality","status":"present","value":"$50/month flat - not per seat.","quote":"Pro starts at $50/month flat - not per seat.","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"marketplace_presence","label":"Marketplace presence","category":"ecosystem","status":"present","value":"deploy through AWS Marketplace.","quote":"Self-host for complete data sovereignty, use the managed cloud, or deploy through AWS Marketplace.","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"insurance_available","label":"Insurance available","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"permission_scopes","label":"Permission scopes","category":"assurance","status":"present","value":"Role simulation Policy evaluation Full audit trail","quote":"Role simulation Policy evaluation Full audit trail AI Copilot · 3 Teams 24k actions · 0 leaks","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"vendor_regulatory_status","label":"Regulatory status","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"deployment_options","label":"Deployment options","category":"practicality","status":"present","value":"Self-host for complete data sovereignty, use the managed cloud, or deploy through AWS Marketplace.","quote":"Fully open source. You can inspect how every evaluation, guardrail, and trace works under the hood - no black-box scoring. Self-host for complete data sovereignty, use the managed cloud, or deploy through AWS Marketplace.","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"red_teaming","label":"Red teaming","category":"safety","status":"present","value":"Run your agents against realistic multi-turn conversations, edge cases, and adversarial inputs at scale.","quote":"Simulate thousands of scenarios, iterate with the Agent IDE, and run structured experiments. 1 Simulations & Scenarios Run your agents against realistic multi-turn conversations, edge cases, and adversarial inputs at scale.","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"coverage_limits","label":"Coverage limits","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"regulatory_alignment","label":"Regulatory alignment","category":"assurance","status":"present","value":"Whether you're navigating SOC 1, 2, ISO 27001, HIPAA, GDPR, or the EU AI Act, Future AGI gives you the auditability and control that closed-source alternatives can't.","quote":"Whether you're navigating SOC 1, 2, ISO 27001, HIPAA, GDPR, or the EU AI Act, Future AGI gives you the auditability and control that closed-source alternatives can't.","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"vendor_client_types","label":"Client types","category":"assurance","status":"present","value":"From ambitious startups to global enterprises, teams trust Future AGI to ship AI agents confidently.","quote":"From ambitious startups to global enterprises, teams trust Future AGI to ship AI agents confidently.","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"deployment_scale","label":"Deployment scale","category":"impact","status":"no_public_information","value":null,"quote":null,"source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"supported_regions","label":"Supported regions","category":"practicality","status":"present","value":"Private Cloud Deploy On-Premise","quote":"Private Cloud Deploy Full Audit Logging Enterprise Options On-Premise Custom SLAs 24/7 Support Learn about Enterprise Support Channel","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"usage_restrictions","label":"Usage restrictions","category":"safety","status":"present","value":"I can't help with that request. I'm designed to assist with product questions. How can I help you today?","quote":"BLOCKED - Prompt injection detected confidence: 99.2% latency: 12ms action: reject agent (safe response) I can't help with that request. I'm designed to assist with product questions. How can I help you today?","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"liability_cap","label":"Liability cap","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"settlement_mechanism","label":"Settlement mechanism","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"availability","label":"Availability","category":"practicality","status":"present","value":"Try for Free Self-host it","quote":"Try for Free Self-host it futureagi.com / agents / support-bot","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"safety_evaluations","label":"Safety evaluations","category":"safety","status":"present","value":"Evaluation Suite 8 evals · 5 contexts Dataset Observe Simulate SDK CI/CD EVALUATOR Data Obs Sim SDK Hallucination 96 91 88 94 Factual Accuracy 92 87 90 89 Relevance 98 95 93 97 Toxicity 100 99 100 98 PII Detection 94 82 91 86 Tool Selection 78 73 81 76","quote":"Evaluation Suite 8 evals · 5 contexts Dataset Observe Simulate SDK CI/CD EVALUATOR Data Obs Sim SDK Hallucination 96 91 88 94 Factual Accuracy 92 87 90 89 Relevance 98 95 93 97 Toxicity 100 99 100 98 PII Detection 94 82 91 86 Tool Selection 78 73 81 76","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"insurance_carriers","label":"Insurance carriers","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"compliance_certs","label":"Compliance certifications","category":"assurance","status":"present","value":"SOC 2 GDPR HIPAA ISO 27001","quote":"SOC 2 GDPR HIPAA ISO 27001","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"vendor_backing","label":"Underwriting backing","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"user_base","label":"User base","category":"impact","status":"present","value":"986 stars · 191 forks · 179 open issues","quote":"986 stars · 191 forks · 179 open issues","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"integrations","label":"Integrations","category":"practicality","status":"present","value":"OpenAI OpenAI Anthropic Anthropic Gemini Gemini AWS Bedrock AWS Bedrock Mistral Mistral Groq Groq Together AI Together AI Ollama Ollama LangChain LangChain LangGraph LangGraph LlamaIndex LlamaIndex CrewAI CrewAI AutoGen AutoGen Haystack Haystack LiteLLM LiteLLM DSPy DSPy VAPI VAPI Retell Retell LiveKit LiveKit Pipecat Pipecat Vercel Vercel Langfuse Langfuse Instructor Instructor Guardrails Guardrails MongoDB MongoDB n8n n8n HuggingFace HuggingFace MCP MCP","quote":"All 28 LLM Providers 8 Frameworks 8 Voice 4 Tools 8 No integrations found Can't find what you're looking for? Request integration OpenAI OpenAI Anthropic Anthropic Gemini Gemini AWS Bedrock AWS Bedrock Mistral Mistral Groq Groq Together AI Together AI Ollama Ollama LangChain LangChain LangGraph LangGraph LlamaIndex LlamaIndex CrewAI CrewAI AutoGen AutoGen Haystack Haystack LiteLLM LiteLLM DSPy DSPy VAPI VAPI Retell Retell LiveKit LiveKit Pipecat Pipecat Vercel Vercel Langfuse Langfuse Instructor Instructor Guardrails Guardrails MongoDB MongoDB n8n n8n HuggingFace HuggingFace MCP MCP View all integrations","source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"safety_policy","label":"Safety policy","category":"safety","status":"no_public_information","value":null,"quote":null,"source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"indemnification","label":"Indemnification","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"},{"key":"outcome_based_pricing","label":"Outcome-based pricing","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://futureagi.com/","retrieved_at":"2026-08-01T17:20:51.917703+00:00"}],"trust_gap_scores":[{"dimension":"audit_trail","score":2,"rationale":"Scored from 3 evidenced field(s): audit_trail, audit_trail_immutable, explainability. Automated score; capped at 2 pending review.","rubric_version":"v1"},{"dimension":"compliance","score":2,"rationale":"Scored from 2 evidenced field(s): compliance_certs, regulatory_alignment. Automated score; capped at 2 pending review.","rubric_version":"v1"},{"dimension":"runtime_governance","score":2,"rationale":"Scored from 2 evidenced field(s): runtime_governance, permission_scopes. Automated score; capped at 2 pending review.","rubric_version":"v1"}]}