{"license":"CC BY 4.0","attribution":"AI Dispatch — https://aidispatch.news","methodology":"https://aidispatch.news/methodology","generated_at":"2026-08-05T15:37:21.118Z","entity":{"name":"ElevenLabs Agents","slug":"elevenlabs-agents","type":"agent","subtype":"Voice AI Agents","developer":"ElevenLabs","homepage_url":"https://elevenlabs.io/agents","summary":"ElevenLabs' voice and chat AI agent platform, operating across phone, web, WhatsApp, SMS and email. The vendor states the platform is LLM-agnostic (customers may bring their own model), reports 4M+ agents deployed, and lists integrations with Zapier, Salesforce, Stripe, HubSpot, Shopify, Zendesk, Genesys, Twilio and Amazon Connect. The page lists SOC 2 Type II, ISO 27001, ISO 42001, AIUC-1, HIPAA and PCI DSS Level 1 attestations without publishing certificates, auditor names or report dates, and offers regional data residency (US, EU, India), a zero-retention mode and on-prem options. Assurance-relevant claims on the page: all agent actions logged and auditable, deterministic workflow gates and approval steps, and configurable guardrails demonstrated blocking a request. Customer logos shown include Twilio, The Walt Disney Studios, KPN, TVS Motor, Telus and Cisco. No insurance, indemnity or outcome-linked payment terms are published.","url":"https://aidispatch.news/agents/elevenlabs-agents","published_at":"2026-08-05T08:27:31.528824+00:00","updated_at":"2026-08-05T08:27:31.528824+00:00"},"fields":[{"key":"human_oversight","label":"Human oversight","category":"agency","status":"present","value":"Supports workflow gates and approval steps before risky actions execute.","quote":"Define deterministic workflow gates and approval steps.","source_url":"https://elevenlabs.io/agents","retrieved_at":"2026-08-05T06:28:53.359823+00:00"},{"key":"action_space","label":"Action space","category":"agency","status":"present","value":"Agents can automate scheduling, reminders, collections, and internal operations.","quote":"Automate scheduling, reminders, collections, and internal ops.","source_url":"https://elevenlabs.io/agents","retrieved_at":"2026-08-05T06:28:53.359823+00:00"},{"key":"environment","label":"Operating 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