{"license":"CC BY 4.0","attribution":"AI Dispatch — https://aidispatch.news","methodology":"https://aidispatch.news/methodology","generated_at":"2026-08-03T05:55:53.840Z","entity":{"name":"Confident AI","slug":"confident-ai","type":"vendor","subtype":"Observability","developer":null,"homepage_url":"https://www.confident-ai.com/","summary":null,"url":"https://aidispatch.news/vendors/confident-ai","published_at":"2026-08-01T20:14:08.024034+00:00","updated_at":"2026-08-01T20:14:08.024034+00:00"},"fields":[{"key":"supported_regions","label":"Supported regions","category":"practicality","status":"present","value":"United States of America (North Carolina) or the European Union (Frankfurt)","quote":"MULTI-DATA RESIDENCY Store and process data in the United States of America (North Carolina) or the European Union (Frankfurt).","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"marketplace_presence","label":"Marketplace presence","category":"ecosystem","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"safety_policy","label":"Safety policy","category":"safety","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"model_card","label":"Model or system card","category":"safety","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"coverage_limits","label":"Coverage limits","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"permission_scopes","label":"Permission scopes","category":"assurance","status":"present","value":"RBAC AND DATA MASKING Our flexible infrastructure allows data separation between projects, custom permissions control, and masking for LLM traces.","quote":"RBAC AND DATA MASKING Our flexible infrastructure allows data separation between projects, custom permissions control, and masking for LLM traces.","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"eval_coverage","label":"Evaluation coverage","category":"assurance","status":"present","value":"Evals ran to date [ 0 + ]","quote":"Evals ran to date [ 0 + ]","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"user_base","label":"User base","category":"impact","status":"present","value":"500+ LEADING AI COMPANIES","quote":"TRUSTED BY 500+ LEADING AI COMPANIES","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"high_risk_domains","label":"High-risk domains","category":"impact","status":"present","value":"healthcare, insurance, and financial industries.","quote":"HIPAA, SOCII COMPLIANT Our compliance standards meets the requirements of even the most regulated healthcare, insurance, and financial industries.","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"price_point","label":"Price point","category":"practicality","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"incident_reporting","label":"Incident reporting","category":"safety","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"insurance_available","label":"Insurance available","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"explainability","label":"Explainability","category":"assurance","status":"present","value":"Inspect every trace Alert on degradation Latency & cost tracking","quote":"Inspect every trace Alert on degradation Latency & cost tracking","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"outcome_based_pricing","label":"Outcome-based pricing","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"vendor_client_types","label":"Client types","category":"assurance","status":"present","value":"500+ LEADING AI COMPANIES","quote":"TRUSTED BY 500+ LEADING AI COMPANIES","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"support_model","label":"Support model","category":"practicality","status":"present","value":"99.9% UPTIME SLA We offer enterprise-level guarantees for our services to ensure mission critical workflows are always accessible.","quote":"99.9% UPTIME SLA We offer enterprise-level guarantees for our services to ensure mission critical workflows are always accessible.","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"safety_evaluations","label":"Safety evaluations","category":"safety","status":"present","value":"AI risk assessments In a regulated industry? Confident AI centralizes red teaming workflows so you catch risks before users do, with PDF ready assessment reports you can share with stakeholders.","quote":"AI risk assessments In a regulated industry? Confident AI centralizes red teaming workflows so you catch risks before users do, with PDF ready assessment reports you can share with stakeholders.","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"regulatory_alignment","label":"Regulatory alignment","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"target_sectors","label":"Target sectors","category":"impact","status":"present","value":"industries where a perfectly functional AI is not good enough.","quote":"Purpose built for industries where a perfectly functional AI is not good enough.","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"pricing_model","label":"Pricing model","category":"practicality","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"deployment_options","label":"Deployment options","category":"practicality","status":"present","value":"fully self-hosted deployment option alongside the managed cloud. You can run the entire platform in your own VPC or on-prem infrastructure","quote":"Yes. Confident AI offers a fully self-hosted deployment option alongside the managed cloud. You can run the entire platform in your own VPC or on-prem infrastructure, keeping all data within your network.","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"api_access","label":"API access","category":"ecosystem","status":"present","value":"APIs for the entire pipeline. Every part of Confident AI is exposed as an API.","quote":"AUTOMATIONS APIs for the entire pipeline. Every part of Confident AI is exposed as an API.","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"liability_cap","label":"Liability cap","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"vendor_regulatory_status","label":"Regulatory status","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"deployment_scale","label":"Deployment scale","category":"impact","status":"present","value":"500+ LEADING AI COMPANIES","quote":"TRUSTED BY 500+ LEADING AI COMPANIES","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"documented_incidents","label":"Documented incidents","category":"impact","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"availability","label":"Availability","category":"practicality","status":"present","value":"Try Now For Free","quote":"Try Now For Free","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"red_teaming","label":"Red teaming","category":"safety","status":"present","value":"Red Teaming","quote":"Red Teaming","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"sla_terms","label":"SLA terms","category":"assurance","status":"present","value":"99.9% UPTIME SLA We offer enterprise-level guarantees for our services to ensure mission critical workflows are always accessible.","quote":"99.9% UPTIME SLA We offer enterprise-level guarantees for our services to ensure mission critical workflows are always accessible.","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"integrations","label":"Integrations","category":"practicality","status":"present","value":"OpenAI, LangGraph, Opentelemetry","quote":"SDKs in Python, Typescript; 20+ integrations, including OpenAI, LangGraph, Opentelemetry, and tons of more LLM gateways.","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"usage_restrictions","label":"Usage restrictions","category":"safety","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"third_party_evals","label":"Third-party evaluations","category":"safety","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"insurance_carriers","label":"Insurance carriers","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"audit_trail","label":"Audit trail","category":"assurance","status":"present","value":"Trace every LLM call, analyze tool calls, and track agent performance in real time. Inspect every trace","quote":"Trace every LLM call, analyze tool calls, and track agent performance in real time. Inspect every trace","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"runtime_governance","label":"Runtime governance","category":"assurance","status":"present","value":"Git-based prompt versioning Manage prompts with a git-based branching workflow synced to your codebase. Teams can work in parallel, enforce merge permissions, and gate merges with eval results.","quote":"Git-based prompt versioning Manage prompts with a git-based branching workflow synced to your codebase. Teams can work in parallel, enforce merge permissions, and gate merges with eval results.","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"dispute_process","label":"Dispute process","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"protocols_supported","label":"Protocols supported","category":"ecosystem","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"open_source","label":"Open source","category":"ecosystem","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"settlement_mechanism","label":"Settlement mechanism","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"audit_trail_immutable","label":"Tamper-evident log","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"compliance_certs","label":"Compliance certifications","category":"assurance","status":"present","value":"HIPAA, SOCII COMPLIANT","quote":"HIPAA, SOCII COMPLIANT","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"vendor_backing","label":"Underwriting backing","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"data_handling","label":"Data handling","category":"safety","status":"present","value":"All data is encrypted in transit and at rest, and we never use your data to train models.","quote":"All data is encrypted in transit and at rest, and we never use your data to train models.","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"indemnification","label":"Indemnification","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"},{"key":"vendor_service_type","label":"Service type","category":"assurance","status":"present","value":"Enterprise AI Evaluation & Observability Platform","quote":"Confident AI: Enterprise AI Evaluation & Observability Platform","source_url":"https://www.confident-ai.com/","retrieved_at":"2026-08-01T20:13:16.379177+00:00"}],"trust_gap_scores":[{"dimension":"audit_trail","score":2,"rationale":"Scored from 2 evidenced field(s): audit_trail, explainability. Automated score; capped at 2 pending review.","rubric_version":"v1"},{"dimension":"compliance","score":1,"rationale":"Scored from 1 evidenced field(s): compliance_certs. Automated score; capped at 2 pending review.","rubric_version":"v1"},{"dimension":"runtime_governance","score":2,"rationale":"Scored from 2 evidenced field(s): runtime_governance, permission_scopes. Automated score; capped at 2 pending review.","rubric_version":"v1"}]}