{"license":"CC BY 4.0","attribution":"AI Dispatch — https://aidispatch.news","methodology":"https://aidispatch.news/methodology","generated_at":"2026-08-03T20:37:29.466Z","entity":{"name":"Chaty AI","slug":"chaty-ai","type":"agent","subtype":"Voice AI Agents","developer":null,"homepage_url":"https://chaty.ai","summary":null,"url":"https://aidispatch.news/agents/chaty-ai","published_at":"2026-08-02T02:49:49.403717+00:00","updated_at":"2026-08-02T02:49:49.403717+00:00"},"fields":[{"key":"autonomy_level","label":"Autonomy level","category":"agency","status":"no_public_information","value":null,"quote":null,"source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"environment","label":"Operating environment","category":"agency","status":"present","value":"AI Phone Receptionist and Website Chatbot for Tourism & Experience Operators","quote":"AI Phone Receptionist and Website Chatbot for Tourism & Experience 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Chaty is ideal for tour operators, restaurants, spas, salons, service-based businesses, and any company that takes bookings over the phone.","quote":"What businesses can use Chaty? Chaty is ideal for tour operators, restaurants, spas, salons, service-based businesses, and any company that takes bookings over the phone.","source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"price_point","label":"Price point","category":"practicality","status":"present","value":"Chaty plans starting at just $95 per month","quote":"Chaty plans starting at just $95 per month","source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"supported_regions","label":"Supported regions","category":"practicality","status":"present","value":"Chaty adheres to global privacy standards and is GDPR compliant.","quote":"Chaty adheres to global privacy standards and is GDPR compliant.","source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"model_swappable","label":"Model swappable","category":"models","status":"no_public_information","value":null,"quote":null,"source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"protocols_supported","label":"Protocols supported","category":"ecosystem","status":"no_public_information","value":null,"quote":null,"source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"open_source","label":"Open source","category":"ecosystem","status":"no_public_information","value":null,"quote":null,"source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"safety_policy","label":"Safety policy","category":"safety","status":"present","value":"What Are Chaty’s Privacy Features and Safeguards? Chaty adheres to global privacy standards and is GDPR compliant. The system automatically deletes messages according to these data retention policies, and is PCI compliant.","quote":"What Are Chaty’s Privacy Features and Safeguards? Chaty adheres to global privacy standards and is GDPR compliant. 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It achieves this by utilising the information in your knowledge base, which is ingested from your website and other key sources of information, plus the information within your booking system.","source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"regulatory_alignment","label":"Regulatory alignment","category":"assurance","status":"present","value":"Chaty adheres to global privacy standards and is GDPR compliant.","quote":"Chaty adheres to global privacy standards and is GDPR compliant.","source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"sla_terms","label":"SLA terms","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"model_card","label":"Model or system card","category":"safety","status":"no_public_information","value":null,"quote":null,"source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"insurance_available","label":"Insurance available","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"liability_cap","label":"Liability cap","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"runtime_governance","label":"Runtime governance","category":"assurance","status":"present","value":"You can set custom rules to decide which calls Chaty answers and which should be forwarded to a human.","quote":"You can set custom rules to decide which calls Chaty answers and which should be forwarded to a human.","source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"outcome_based_pricing","label":"Outcome-based pricing","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"eval_coverage","label":"Evaluation coverage","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"incident_reporting","label":"Incident reporting","category":"safety","status":"no_public_information","value":null,"quote":null,"source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"insurance_carriers","label":"Insurance carriers","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"audit_trail","label":"Audit trail","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"permission_scopes","label":"Permission scopes","category":"assurance","status":"present","value":"You can set custom rules to decide which calls Chaty answers and which should be forwarded to a human.","quote":"You can set custom rules to decide which calls Chaty answers and which should be forwarded to a human.","source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"},{"key":"settlement_mechanism","label":"Settlement mechanism","category":"assurance","status":"no_public_information","value":null,"quote":null,"source_url":"https://chaty.ai","retrieved_at":"2026-08-02T02:49:39.432312+00:00"}],"trust_gap_scores":[{"dimension":"audit_trail","score":1,"rationale":"Scored from 1 evidenced field(s): explainability. 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