agent · ai-customer-support-agents

Wati

wati.ioupdated Aug 1, 2026view as JSON

15 fields evidenced · 40 with no public information. Every value below links to the document it came from and the date we checked it.

Trust gap

How this is scored

Runtime governance

unscored

Are scope, spend, and authority enforced while the agent runs?

Audit trail

unscored

Is there a tamper-evident record of what it actually did?

Compliance

1/3

Are compliance obligations attached per engagement?

Scored from 1 evidenced field(s): compliance_certs. Automated score; capped at 2 pending review.

How this gap gets closed →

Outcome settlement

unscored

Does payment depend on a verified result?

Insurance & indemnity

unscored

Can the deployment be insured, and is the customer indemnified?

Assurance

Insurance available: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Insurance carriers: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Coverage limits: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Indemnification: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Liability cap: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Audit trail: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Tamper-evident log: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Explainability: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Runtime governance: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Permission scopes: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Compliance certifications: Compliant
“Compliant 190+ Countries”
wati.io · checked Aug 1, 2026
Regulatory alignment: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Outcome-based pricing: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Settlement mechanism: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Dispute process: no public information
wati.io · checked Aug 1, 2026 · source did not state this
SLA terms: 99.999% Historical Uptime
“99.999% Historical Uptime”
wati.io · checked Aug 1, 2026
Evaluation coverage: 4.6/5 on G2
“4.6/5 on G2”
wati.io · checked Aug 1, 2026

Agency

Autonomy level: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Human oversight: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Goal complexity: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Action space: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Operating environment: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Initiative: no public information
wati.io · checked Aug 1, 2026 · source did not state this

Safety

Safety evaluations: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Red teaming: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Safety policy: Privacy Statement
“By clicking “Confirm my preferences”, you consent to our use of cookies in accordance with our Privacy Statement.”
wati.io · checked Aug 1, 2026
Usage restrictions: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Model or system card: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Incident reporting: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Third-party evaluations: 4.6/5 on G2
“4.6/5 on G2”
wati.io · checked Aug 1, 2026
Data handling: Privacy Statement
“By clicking “Confirm my preferences”, you consent to our use of cookies in accordance with our Privacy Statement.”
wati.io · checked Aug 1, 2026

Practicality

Pricing model: Pricing
“Pricing Planos Precios 定价價格方案 التسعير”
wati.io · checked Aug 1, 2026
Price point: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Availability: Try for Free
“Try for Free”
wati.io · checked Aug 1, 2026
Deployment options: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Integrations: over 100 apps already available in our directory
“With over 100 apps already available in our directory”
wati.io · checked Aug 1, 2026
Supported regions: 190+ Countries
“Compliant 190+ Countries”
wati.io · checked Aug 1, 2026
Support model: no public information
wati.io · checked Aug 1, 2026 · source did not state this

Foundation models

Base models: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Model provider: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Model swappable: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Open weights: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Fine-tuning: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Context window: no public information
wati.io · checked Aug 1, 2026 · source did not state this

Ecosystem

Protocols supported: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Tool use: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Multi-agent: Copilot, AI Agents, and BYOA
“Wati AI The Conversational Intelligence Layer — Copilot, AI Agents, and BYOA”
wati.io · checked Aug 1, 2026
API access: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Open source: no public information
wati.io · checked Aug 1, 2026 · source did not state this
Marketplace presence: no public information
wati.io · checked Aug 1, 2026 · source did not state this

Impact

User base: 16,000+ customers worldwide
“Trusted by 16,000+ customers worldwide”
wati.io · checked Aug 1, 2026
Deployment scale: Trusted by 16,000+ customers worldwide
“Trusted by 16,000+ customers worldwide”
wati.io · checked Aug 1, 2026
Target sectors: eLearning, E-commerce, Marketing Agencies, Healthcare
“Industries eLearning E-commerce Marketing Agencies Healthcare”
wati.io · checked Aug 1, 2026
High-risk domains: Healthcare
“Industries eLearning E-commerce Marketing Agencies Healthcare”
wati.io · checked Aug 1, 2026
Documented incidents: no public information
wati.io · checked Aug 1, 2026 · source did not state this