Voxjar
Voxjar is an AI call quality-assurance platform powered by OpenAI's large language models. It integrates with cloud storage providers, FTP servers and telephony platforms, and states it encrypts data sent to it and will purge that data if a customer decides not to use the service. The page displays a SOC 2 Type II security badge (self-declared; no certificate, auditor or report date is published on the page checked) and reports 1,400+ small and midsize business customers. No insurance, indemnity or outcome-linked settlement terms appear on the pages checked.
12 fields evidenced · 47 with no public information. Every value below links to the document it came from and the date we checked it.
Trust gap
How this is scoredAre scope, spend, and authority enforced while the agent runs?
No public evidence found on the page checked.
How this gap gets closed →Is there a tamper-evident record of what it actually did?
No public evidence found. A prior score of 1 rested on a per-call evaluation record that no evidenced field supports; the underlying citation did not verify against the stored source document and has been deleted.
How this gap gets closed →Are compliance obligations attached per engagement?
Certification published, not per-engagement. The vendor page states "Enterprise Grade Security SOC 2 Type II" (evidenced field compliance_certs). No auditor, report date, scope or per-engagement compliance schedule is published, so it does not reach 2. Corrects a prior score of 0 whose rationale asserted this string did not appear in the stored source document; it does appear verbatim in the document this score cites (evidence 2584). The earlier rejection was measured against a thinner 3,577-character capture of the same URL.
How this gap gets closed →Does payment depend on a verified result?
No public evidence found on the page checked.
How this gap gets closed →Can the deployment be insured, and is the customer indemnified?
No public evidence found on the page checked.
How this gap gets closed →Assurance
- Insurance available
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Own liability cover
- no public informationvoxjar.com · checked Aug 14, 2026 · source did not state this
- Insurance carriers
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Coverage limits
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Indemnification
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Liability cap
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Audit trail
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Tamper-evident log
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Explainability
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Runtime governance
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Permission scopes
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Compliance certifications
- SOC 2 Type II badge displayed on the vendor's page (self-declared; no certificate, auditor or report date published on the page checked)
“Enterprise Grade Security SOC 2 Type II”
voxjar.com · checked Aug 3, 2026 - Regulatory alignment
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Outcome-based pricing
- States a flat rate for all features and unlimited users, i.e. not outcome-based
“a flat rate for all features, unlimited users, and full AI functionality”
voxjar.com · checked Aug 3, 2026 - Settlement mechanism
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Asset custody
- no public informationvoxjar.com · checked Aug 14, 2026 · source did not state this
- Dispute process
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- SLA terms
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Evaluation coverage
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Self-reported performance
- no public informationvoxjar.com · checked Aug 14, 2026 · source did not state this
Agency
- Autonomy level
- Automatically triggers actions (Slack messages, CRM updates, retention campaigns) from call-evaluation outcomes in real time
“Trigger powerful if-this-then-that actions based on the outcomes of your call evaluations. Send Slack messages, post CRM updates, or launch retention campaigns in real time.”
voxjar.com · checked Aug 3, 2026 - Human oversight
- Coaching feedback includes dispute and review workflows
“Utilize time-stamped comments, send automated daily performance overviews, and engage them with dispute & review workflows.”
voxjar.com · checked Aug 3, 2026 - Goal complexity
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Action space
- Automations include adding a customer to a retention campaign or sending a Slack kudos on a good pitch
“Voxjar detects a churn risk then adds the customer to your retention campaign. An agent crushes their pitch, Voxjar sends kudos via Slack.”
voxjar.com · checked Aug 3, 2026 - Operating environment
- Operates on uploaded call recordings or phone-system integrations
“Integrate your phone system or drag 'n drop call recordings. Get started with Voxjar in 2 minutes.”
voxjar.com · checked Aug 3, 2026 - Initiative
- Automatically evaluates every call using custom criteria, not on a per-call human request
“Voxjar automatically analyzes your calls using your custom criteria. Generating insights from every conversation.”
voxjar.com · checked Aug 3, 2026
Safety
- Safety evaluations
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Red teaming
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Safety policy
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Usage restrictions
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Model or system card
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Incident reporting
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Third-party evaluations
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Data handling
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
Practicality
- Pricing model
- Flat-rate pricing for all features and unlimited users (price itself not disclosed on this page)
“Voxjar publishes our pricing and offers a flat rate for all features, unlimited users, and full AI functionality.”
voxjar.com · checked Aug 3, 2026 - Price point
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Availability
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Deployment options
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Integrations
- Integrates with phone systems, AI providers, cloud storage, and communication tools
“Voxjar integrates with the phone systems, AI providers, cloud storage, & communication tools that you use.”
voxjar.com · checked Aug 3, 2026 - Supported regions
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Support model
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
Foundation models
- Base models
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Model provider
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Model swappable
- Lets customers choose their own LLM
“Bring your own QA metrics, choose your favorite LLM, personalize your AI”
voxjar.com · checked Aug 3, 2026 - Open weights
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Fine-tuning
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Context window
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
Ecosystem
- Protocols supported
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Tool use
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Multi-agent
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- API access
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Open source
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Marketplace presence
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
Impact
- User base
- 1,400+ small and midsize businesses worldwide
“Trusted by 1,400+ small and midsize businesses worldwide”
voxjar.com · checked Aug 3, 2026 - Deployment scale
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Target sectors
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- High-risk domains
- Positions itself around legal/compliance risk in call disclosures and scripts
“Continuously monitor every disclosure and script requirement to neutralize legal risks before they escalate.”
voxjar.com · checked Aug 3, 2026 - Documented incidents
- no public informationvoxjar.com · checked Aug 3, 2026 · source did not state this
- Market recognition
- no public informationvoxjar.com · checked Aug 14, 2026 · source did not state this