Voiceflow
16 fields evidenced · 39 with no public information. Every value below links to the document it came from and the date we checked it.
1 of those are quoted but not yet interpreted: we hold the source sentence and the date we read it, but nobody has written the answer to the question yet. Those rows show the quote and say so rather than repeating it back as an answer. Why these exist
2 of those are flagged for review: our own check found language in the cited source that may address the field. An editor has not adjudicated them yet.
8 of the evidenced values quote wording our own later capture of the same page no longer contains. Marked below, awaiting an editor.
Also appears in
Trust gap
How this is scoredThese scores are automated. A 1 or 2 counts how many fields this entry answers with a citation — not what those answers say. A 0 means every field for that dimension is recorded as undisclosed and none of the pages we captured mentions it. No one has scored this entry against the rubric yet.
Are scope, spend, and authority enforced while the agent runs?
Scored from 2 evidenced field(s): runtime_governance, permission_scopes. Automated score; capped at 2 pending review.
Counts Runtime governance and Permission scopes, each cited below.
Is there a tamper-evident record of what it actually did?
Are compliance obligations attached per engagement?
Does payment depend on a verified result?
Can the deployment be insured, and is the customer indemnified?
Assurance
- Insurance available
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Insurance carriers
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Coverage limits
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Indemnification
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Liability cap
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Audit trail
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Tamper-evident log
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Explainability
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Runtime governance
- managed by your Agent’s global instructions and guardrails
“Agent builder Balance agentic playbooks with deterministic workflows, all managed by your Agent’s global instructions and guardrails.”
www.voiceflow.com · checked Aug 7, 2026 - Permission scopes
- Advanced user permissions
“Advanced user permissions lets users define handling procedures.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.voiceflow.com · checked Aug 7, 2026 - Compliance certifications
- HIPAA compliance claimed. Self-declared; no certificate, auditor or report date published.
“HIPAA Compliant Safeguarded systems designed to keep protected health information”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.voiceflow.com · checked Aug 7, 2026 - Regulatory alignment
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Outcome-based pricing
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Settlement mechanism
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Dispute process
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- SLA terms
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Evaluation coverage
- LLM-powered evaluations
“Observability suite LLM-powered evaluations give you custom insights at scale, helping teams make faster decisions about agent iterations.”
www.voiceflow.com · checked Aug 7, 2026
Agency
- Autonomy level
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Human oversight
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Goal complexity
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Action space
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Operating environment
- chat, voice, phone, mobile
“Web Embed AI agents directly into your site with fast, customizable chat and voice widgets. Phone Bring conversational AI to your call centres for automated, human-level call handling. Mobile Build with a flexible API that powers AI across unlimited interfaces.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.voiceflow.com · checked Aug 7, 2026 - Initiative
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
Safety
- Safety evaluations
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Red teaming
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Safety policy
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Usage restrictions
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Model or system card
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Incident reporting
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Third-party evaluations
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Data handling
- no public information
Flagged for review — the source below contains language that may address this field. Not yet checked by an editor. How we check absences
www.voiceflow.com · checked Aug 7, 2026
Practicality
- Pricing model
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Price point
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Availability
- free signup (implies general availability)
“Sign up for free”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.voiceflow.com · checked Aug 7, 2026 - Deployment options
- SaaS
“All hosted on Voiceflow.”
www.voiceflow.com · checked Aug 7, 2026 - Integrations
- APIs (to every app in your stack)
“Connect your agent to every app in your stack with APIs”
www.voiceflow.com · checked Aug 7, 2026 - Supported regions
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Support model
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
Foundation models
- Base models
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Model provider
- biggest LLM providers
“Choose from the biggest LLM providers — or bring your own model.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.voiceflow.com · checked Aug 7, 2026 - Model swappable
- bring your own model
“Choose from the biggest LLM providers — or bring your own model.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.voiceflow.com · checked Aug 7, 2026 - Open weights
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Fine-tuning
- no public information
Flagged for review — the source below contains language that may address this field. Not yet checked by an editor. How we check absences
www.voiceflow.com · checked Aug 7, 2026 - Context window
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
Ecosystem
- Protocols supported
- APIs
“Connect your agent to every app in your stack with APIs”
www.voiceflow.com · checked Aug 7, 2026 - Tool use
- APIs
“Connect your agent to every app in your stack with APIs”
www.voiceflow.com · checked Aug 7, 2026 - Multi-agent
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- API access
- flexible API
“Build with a flexible API that powers AI across unlimited interfaces.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.voiceflow.com · checked Aug 7, 2026 - Open source
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- Marketplace presence
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
Impact
- User base
- 200k+ users
“Trusted by 4k+ customers worldwide with 4.8/5 rating 200k+ users”
www.voiceflow.com · checked Aug 7, 2026 - Deployment scale
“10 K+ Live agents in production”
www.voiceflow.com · checked Aug 7, 2026- Target sectors
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this
- High-risk domains
- health
“HIPAA Compliant Safeguarded systems designed to keep protected health information (PHI) secure.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.voiceflow.com · checked Aug 7, 2026 - Documented incidents
- no public informationwww.voiceflow.com · checked Aug 7, 2026 · source did not state this