agent · ai-workflow-agents
Voiceflow
16 fields evidenced · 39 with no public information. Every value below links to the document it came from and the date we checked it.
Trust gap
How this is scoredRuntime governance
2/3
Are scope, spend, and authority enforced while the agent runs?
Scored from 2 evidenced field(s): runtime_governance, permission_scopes. Automated score; capped at 2 pending review.
Audit trail
1/3
Is there a tamper-evident record of what it actually did?
Scored from 1 evidenced field(s): explainability. Automated score; capped at 2 pending review.
How this gap gets closed →Compliance
unscored
Are compliance obligations attached per engagement?
Outcome settlement
unscored
Does payment depend on a verified result?
Insurance & indemnity
unscored
Can the deployment be insured, and is the customer indemnified?
Assurance
- Insurance available
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Insurance carriers
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Coverage limits
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Indemnification
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Liability cap
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Audit trail
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Tamper-evident log
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Explainability
- LLM-powered evaluations give you custom insights at scale
“Observability suite LLM-powered evaluations give you custom insights at scale, helping teams make faster decisions about agent iterations.”
www.voiceflow.com · checked Aug 1, 2026 - Runtime governance
- managed by your Agent’s global instructions and guardrails
“Agent builder Balance agentic playbooks with deterministic workflows, all managed by your Agent’s global instructions and guardrails.”
www.voiceflow.com · checked Aug 1, 2026 - Permission scopes
- Advanced user permissions
“Advanced user permissions lets users define handling procedures.”
www.voiceflow.com · checked Aug 1, 2026 - Compliance certifications
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Regulatory alignment
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Outcome-based pricing
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Settlement mechanism
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Dispute process
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- SLA terms
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Evaluation coverage
- LLM-powered evaluations give you custom insights at scale
“Observability suite LLM-powered evaluations give you custom insights at scale, helping teams make faster decisions about agent iterations.”
www.voiceflow.com · checked Aug 1, 2026
Agency
- Autonomy level
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Human oversight
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Goal complexity
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Action space
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Operating environment
- chat, phone, mobile
“Web Embed AI agents directly into your site with fast, customizable chat and voice widgets. Phone Bring conversational AI to your call centres for automated, human-level call handling. Mobile Build with a flexible API that powers AI across unlimited interfaces.”
www.voiceflow.com · checked Aug 1, 2026 - Initiative
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
Safety
- Safety evaluations
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Red teaming
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Safety policy
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Usage restrictions
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Model or system card
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Incident reporting
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Third-party evaluations
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Data handling
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
Practicality
- Pricing model
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Price point
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Availability
- free sign-up (implied GA)
“Sign up for free”
www.voiceflow.com · checked Aug 1, 2026 - Deployment options
- SaaS
“All hosted on Voiceflow.”
www.voiceflow.com · checked Aug 1, 2026 - Integrations
- APIs (to every app in your stack)
“Connect your agent to every app in your stack with APIs”
www.voiceflow.com · checked Aug 1, 2026 - Supported regions
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Support model
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
Foundation models
- Base models
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Model provider
- biggest LLM providers
“Choose from the biggest LLM providers — or bring your own model.”
www.voiceflow.com · checked Aug 1, 2026 - Model swappable
- bring your own model
“Choose from the biggest LLM providers — or bring your own model.”
www.voiceflow.com · checked Aug 1, 2026 - Open weights
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Fine-tuning
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Context window
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
Ecosystem
- Protocols supported
- APIs
“Connect your agent to every app in your stack with APIs”
www.voiceflow.com · checked Aug 1, 2026 - Tool use
- APIs
“Connect your agent to every app in your stack with APIs”
www.voiceflow.com · checked Aug 1, 2026 - Multi-agent
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- API access
- flexible API
“Build with a flexible API that powers AI across unlimited interfaces.”
www.voiceflow.com · checked Aug 1, 2026 - Open source
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- Marketplace presence
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
Impact
- User base
- 200k+ users
“Trusted by 4k+ customers worldwide with 4.8/5 rating 200k+ users”
www.voiceflow.com · checked Aug 1, 2026 - Deployment scale
- 10 K+ Live agents in production
“10 K+ Live agents in production”
www.voiceflow.com · checked Aug 1, 2026 - Target sectors
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this
- High-risk domains
- health
“HIPAA Compliant Safeguarded systems designed to keep protected health information (PHI) secure.”
www.voiceflow.com · checked Aug 1, 2026 - Documented incidents
- no public informationwww.voiceflow.com · checked Aug 1, 2026 · source did not state this