agent · ai-customer-success-agents

Vitally

www.vitally.ioupdated Aug 1, 2026view as JSON

15 fields evidenced · 40 with no public information. Every value below links to the document it came from and the date we checked it.

Trust gap

How this is scored

Runtime governance

unscored

Are scope, spend, and authority enforced while the agent runs?

Audit trail

unscored

Is there a tamper-evident record of what it actually did?

Compliance

1/3

Are compliance obligations attached per engagement?

Scored from 1 evidenced field(s): compliance_certs. Automated score; capped at 2 pending review.

How this gap gets closed →

Outcome settlement

unscored

Does payment depend on a verified result?

Insurance & indemnity

unscored

Can the deployment be insured, and is the customer indemnified?

Assurance

Insurance available: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Insurance carriers: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Coverage limits: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Indemnification: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Liability cap: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Audit trail: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Tamper-evident log: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Explainability: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Runtime governance: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Permission scopes: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Compliance certifications: Security
“Security Terms & Conditions Privacy Policy”
www.vitally.io · checked Aug 1, 2026
Regulatory alignment: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Outcome-based pricing: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Settlement mechanism: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Dispute process: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
SLA terms: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Evaluation coverage: 4.5 based on 700+ Reviews G2 Momentum Leader
“4.5 based on 700+ Reviews G2 Momentum Leader”
www.vitally.io · checked Aug 1, 2026

Agency

Autonomy level: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Human oversight: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Goal complexity: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Action space: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Operating environment: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Initiative: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this

Safety

Safety evaluations: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Red teaming: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Safety policy: Security Terms & Conditions Privacy Policy
“Security Terms & Conditions Privacy Policy”
www.vitally.io · checked Aug 1, 2026
Usage restrictions: Terms & Conditions Privacy Policy
“Terms & Conditions Privacy Policy”
www.vitally.io · checked Aug 1, 2026
Model or system card: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Incident reporting: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Third-party evaluations: 4.5 based on 700+ Reviews G2 Momentum Leader
“4.5 based on 700+ Reviews G2 Momentum Leader”
www.vitally.io · checked Aug 1, 2026
Data handling: Privacy Policy
“Privacy Policy”
www.vitally.io · checked Aug 1, 2026

Practicality

Pricing model: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Price point: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Availability: Download now
“Download your free Claude CS Skills! Browse our Skill library and spend less time on prep work. Download now →”
www.vitally.io · checked Aug 1, 2026
Deployment options: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Integrations: product, CRM, comms
“Natively Integrate Easily connect your tech stack to surface insights from your product, CRM, comms, and more.”
www.vitally.io · checked Aug 1, 2026
Supported regions: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Support model: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this

Foundation models

Base models: Claude
“Download your free Claude CS Skills!”
www.vitally.io · checked Aug 1, 2026
Model provider: Claude
“Download your free Claude CS Skills!”
www.vitally.io · checked Aug 1, 2026
Model swappable: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Open weights: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Fine-tuning: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Context window: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this

Ecosystem

Protocols supported: MCP
“Connect Vitally to your AI tool of choice using our MCP server”
www.vitally.io · checked Aug 1, 2026
Tool use: Generate AI-powered plays for creating follow-up Tasks, drafting the ideal Conversation reply, and creating documentation.
“Agentic Actions Generate AI-powered plays for creating follow-up Tasks, drafting the ideal Conversation reply, and creating documentation.”
www.vitally.io · checked Aug 1, 2026
Multi-agent: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
API access: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Open source: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Marketplace presence: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this

Impact

User base: 600+ Leading B2B Customer Success Teams
“Trusted by 600+ Leading B2B Customer Success Teams”
www.vitally.io · checked Aug 1, 2026
Deployment scale: 600+ Leading B2B Customer Success Teams
“Trusted by 600+ Leading B2B Customer Success Teams”
www.vitally.io · checked Aug 1, 2026
Target sectors: B2B Customer Success
“Trusted by 600+ Leading B2B Customer Success Teams”
www.vitally.io · checked Aug 1, 2026
High-risk domains: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this
Documented incidents: no public information
www.vitally.io · checked Aug 1, 2026 · source did not state this