agent · Voice AI Agents

Vapi

vapi.aiupdated Aug 1, 2026view as JSON

14 fields evidenced · 41 with no public information. Every value below links to the document it came from and the date we checked it.

Trust gap

How this is scored

Runtime governance

2/3

Are scope, spend, and authority enforced while the agent runs?

Scored from 2 evidenced field(s): runtime_governance, permission_scopes. Automated score; capped at 2 pending review.

Audit trail

unscored

Is there a tamper-evident record of what it actually did?

Compliance

1/3

Are compliance obligations attached per engagement?

Scored from 1 evidenced field(s): compliance_certs. Automated score; capped at 2 pending review.

How this gap gets closed →

Outcome settlement

unscored

Does payment depend on a verified result?

Insurance & indemnity

unscored

Can the deployment be insured, and is the customer indemnified?

Assurance

Insurance available: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Insurance carriers: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Coverage limits: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Indemnification: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Liability cap: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Audit trail: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Tamper-evident log: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Explainability: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Runtime governance: AI Guardrails Built-in conversation guardrails prevent model hallucinations and ensure data integrity.
“AI Guardrails Built-in conversation guardrails prevent model hallucinations and ensure data integrity.”
vapi.ai · checked Aug 1, 2026
Permission scopes: SSO, OAuth, and RBAC Enterprise sign-on, OAuth2 for secure integrations, and granular access controls.
“SSO, OAuth, and RBAC Enterprise sign-on, OAuth2 for secure integrations, and granular access controls.”
vapi.ai · checked Aug 1, 2026
Compliance certifications: SOC 2, HIPAA, and PCI compliant
“SOC 2, HIPAA, and PCI compliant”
vapi.ai · checked Aug 1, 2026
Regulatory alignment: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Outcome-based pricing: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Settlement mechanism: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Dispute process: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
SLA terms: Support SLA Contractual uptime and performance guarantees, with reserved capacity sized to your volume.
“Support SLA Contractual uptime and performance guarantees, with reserved capacity sized to your volume.”
vapi.ai · checked Aug 1, 2026
Evaluation coverage: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this

Agency

Autonomy level: no public information
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Human oversight: no public information
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Goal complexity: no public information
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Action space: no public information
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Operating environment: no public information
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Initiative: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this

Safety

Safety evaluations: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Red teaming: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Safety policy: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Usage restrictions: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Model or system card: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Incident reporting: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Third-party evaluations: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Data handling: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this

Practicality

Pricing model: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Price point: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Availability: Contact Sales Sign Up
“Contact Sales Sign Up”
vapi.ai · checked Aug 1, 2026
Deployment options: Dedicated Deployment Support
“Dedicated Deployment Support”
vapi.ai · checked Aug 1, 2026
Integrations: Integrations API-first by design
“Integrations API-first by design”
vapi.ai · checked Aug 1, 2026
Supported regions: Latin American
“Leading Latin American Automotive Marketplace”
vapi.ai · checked Aug 1, 2026
Support model: Support SLA Contractual uptime and performance guarantees, with reserved capacity sized to your volume. Dedicated Deployment Support A dedicated engineer embedded in your team to get you live in a week.
“Support SLA Contractual uptime and performance guarantees, with reserved capacity sized to your volume. Dedicated Deployment Support A dedicated engineer embedded in your team to get you live in a week.”
vapi.ai · checked Aug 1, 2026

Foundation models

Base models: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Model provider: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Model swappable: no public information
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Open weights: no public information
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Fine-tuning: no public information
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Context window: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this

Ecosystem

Protocols supported: API-first by design
“API-first by design”
vapi.ai · checked Aug 1, 2026
Tool use: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Multi-agent: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
API access: API-first by design
“API-first by design”
vapi.ai · checked Aug 1, 2026
Open source: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
Marketplace presence: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this

Impact

User base: 750K+ developers
“750K+ developers”
vapi.ai · checked Aug 1, 2026
Deployment scale: 1 Billion calls supported
“1 Billion calls supported”
vapi.ai · checked Aug 1, 2026
Target sectors: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this
High-risk domains: Healthcare
“Healthcare 1M+ calls per month across dozens of use cases.”
vapi.ai · checked Aug 1, 2026
Documented incidents: no public information
vapi.ai · checked Aug 1, 2026 · source did not state this