AI Dispatch/api/index.json
agent · ai-customer-success-agents

Staircase AI

7 fields evidenced · 48 with no public information. Every value below links to the document it came from and the date we checked it.

Assurance

Insurance available
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Insurance carriers
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Coverage limits
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Indemnification
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Liability cap
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Audit trail
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Tamper-evident log
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Explainability
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Runtime governance
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Permission scopes
role-based access controls
role-based access controls
www.gainsight.com · checked Aug 1, 2026
Compliance certifications
ISO 27001 and ISO 42001 certifications
ISO 27001 and ISO 42001 certifications
www.gainsight.com · checked Aug 1, 2026
Regulatory alignment
ISO 27001 and ISO 42001 certifications
ISO 27001 and ISO 42001 certifications
www.gainsight.com · checked Aug 1, 2026
Outcome-based pricing
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Settlement mechanism
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Dispute process
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
SLA terms
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Evaluation coverage
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this

Agency

Autonomy level
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Human oversight
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Goal complexity
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Action space
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Operating environment
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Initiative
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this

Safety

Safety evaluations
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Red teaming
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Safety policy
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Usage restrictions
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Model or system card
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Incident reporting
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Third-party evaluations
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Data handling
automatic PII anonymization
automatic PII anonymization
www.gainsight.com · checked Aug 1, 2026

Practicality

Pricing model
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Price point
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Availability
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Deployment options
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Integrations
MCP
Staircase extends into the AI tools your team already uses via MCP, so every answer and decision reflects what’s actually happening in your accounts, without the back-and-forth or lost context.
www.gainsight.com · checked Aug 1, 2026
Supported regions
EU
EU data center options
www.gainsight.com · checked Aug 1, 2026
Support model
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this

Foundation models

Base models
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Model provider
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Model swappable
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Open weights
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Fine-tuning
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Context window
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this

Ecosystem

Protocols supported
MCP
Staircase extends into the AI tools your team already uses via MCP
www.gainsight.com · checked Aug 1, 2026
Tool use
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Multi-agent
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
API access
no public information
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Open source
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Marketplace presence
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this

Impact

User base
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Deployment scale
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Target sectors
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
High-risk domains
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this
Documented incidents
no public information
www.gainsight.com · checked Aug 1, 2026 · source did not state this