AI Dispatch
agent · voice ai agents

ServiceAgent AI

Indexed12 or more fields evidenced; not yet scored by a human against the rubric

12 fields evidenced · 43 with no public information. Every value below links to the document it came from and the date we checked it.

3 of those are quoted but not yet interpreted: we hold the source sentence and the date we read it, but nobody has written the answer to the question yet. Those rows show the quote and say so rather than repeating it back as an answer. Why these exist

1 of those is flagged for review: our own check found language in the cited source that may address the field. An editor has not adjudicated it yet.

These scores are automated. A 1 or 2 counts how many fields this entry answers with a citation — not what those answers say. A 0 means every field for that dimension is recorded as undisclosed and none of the pages we captured mentions it. No one has scored this entry against the rubric yet.

Runtime governance
unscored

Are scope, spend, and authority enforced while the agent runs?

Audit trail
1/3 auto

Is there a tamper-evident record of what it actually did?

Scored from 1 evidenced field(s): audit_trail. Automated score; capped at 2 pending review.

Counts Audit trail, each cited below.

Compliance
unscored

Are compliance obligations attached per engagement?

Outcome settlement
1/3 auto

Does payment depend on a verified result?

Scored from 1 evidenced field(s): outcome_based_pricing. Automated score; capped at 2 pending review.

Counts Outcome-based pricing, each cited below.

Insurance & indemnity
unscored

Can the deployment be insured, and is the customer indemnified?

Assurance

Insurance available
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Insurance carriers
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Coverage limits
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Indemnification
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Liability cap
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Audit trail
Audit Trail
The 'Audit Trail' saved us big time.
serviceagent.ai · checked Aug 2, 2026
Tamper-evident log
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Explainability
She pulled up a chart showing three of my guys were out sick and missed appointments.
I asked Emma, 'Why is my revenue down this week?' She pulled up a chart showing three of my guys were out sick and missed appointments.
serviceagent.ai · checked Aug 2, 2026
Runtime governance
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Permission scopes
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Compliance certifications
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Regulatory alignment
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Outcome-based pricing
Pay only when it take actions for you.
serviceagent.ai · checked Aug 2, 2026
Settlement mechanism
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Dispute process
I pulled the log, showed the timestamps of the three calls and two texts we sent. Dispute resolved instantly.
A customer claimed we never called them back. I pulled the log, showed the timestamps of the three calls and two texts we sent. Dispute resolved instantly.
serviceagent.ai · checked Aug 2, 2026
SLA terms
no public information

Flagged for review — the source below contains language that may address this field. Not yet checked by an editor. How we check absences

serviceagent.ai · checked Aug 2, 2026
Evaluation coverage
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this

Agency

Autonomy level
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Human oversight
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Goal complexity
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Action space
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Operating environment
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Initiative
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this

Safety

Safety evaluations
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Red teaming
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Safety policy
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Usage restrictions
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Model or system card
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Incident reporting
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Third-party evaluations
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Data handling
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this

Practicality

Pricing model
Pay only when it take actions for you.
serviceagent.ai · checked Aug 2, 2026
Price point
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Availability
waitlist
ServiceAgent launches soon. Register for the waitlist now
serviceagent.ai · checked Aug 2, 2026
Deployment options
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Integrations
CRM, calendar, phone system
Link your CRM, calendar, phone system and whatever else you use. One click per integration.
serviceagent.ai · checked Aug 2, 2026
Supported regions
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Support model
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this

Foundation models

Base models
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Model provider
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Model swappable
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Open weights
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Fine-tuning
AI Training
We set up the AI Training to recognize the difference.
serviceagent.ai · checked Aug 2, 2026
Context window
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this

Ecosystem

Protocols supported
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Tool use
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Multi-agent
answers every call, books jobs, sends invoices, updates CRM, runs marketing campaigns
ServiceAgent is an AI Front Office Platform that answers every call, books jobs, sends invoices, updates CRM, runs marketing campaigns and more.
serviceagent.ai · checked Aug 2, 2026
API access
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Open source
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Marketplace presence
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this

Impact

User base
7,600+ businesses
Trusted by 7,600+ businesses
serviceagent.ai · checked Aug 2, 2026
Deployment scale
350,000+ calls handled
serviceagent.ai · checked Aug 2, 2026
Target sectors
HVAC, Plumbing, Electrical, Cleaning, Solar, Roofing, Garage Door
ServiceAgent is custom built for these industries HVAC Plumbing Electrical Cleaning Solar Roofing Garage Door
serviceagent.ai · checked Aug 2, 2026
High-risk domains
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this
Documented incidents
no public information
serviceagent.ai · checked Aug 2, 2026 · source did not state this