agent · ai-customer-support-agents

Quiq

quiq.comupdated Aug 1, 2026view as JSON all ai-customer-support-agents entries 44 alternatives

Indexed12 or more fields evidenced; not yet scored by a human against the rubric

21 fields evidenced · 34 with no public information. Every value below links to the document it came from and the date we checked it.

Trust gap

How this is scored

These scores are automated. They measure how many fields this entry answers with a citation — not what those answers say. No one has scored this entry against the rubric yet.

Runtime governance

1/3 auto

Are scope, spend, and authority enforced while the agent runs?

Scored from 1 evidenced field(s): runtime_governance. Automated score; capped at 2 pending review.

Audit trail

2/3 auto

Is there a tamper-evident record of what it actually did?

Scored from 2 evidenced field(s): audit_trail, explainability. Automated score; capped at 2 pending review.

Compliance

2/3 auto

Are compliance obligations attached per engagement?

Scored from 2 evidenced field(s): compliance_certs, regulatory_alignment. Automated score; capped at 2 pending review.

Outcome settlement

unscored

Does payment depend on a verified result?

Insurance & indemnity

unscored

Can the deployment be insured, and is the customer indemnified?

Assurance

Insurance available: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Insurance carriers: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Coverage limits: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Indemnification: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Liability cap: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Audit trail: AI governance Every AI decision is verified before it reaches your customer with guardrails, claim verification, and full decision logs.
“AI governance Every AI decision is verified before it reaches your customer with guardrails, claim verification, and full decision logs.”
quiq.com · checked Aug 1, 2026
Tamper-evident log: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Explainability: AI governance Every AI decision is verified before it reaches your customer with guardrails, claim verification, and full decision logs.
“AI governance Every AI decision is verified before it reaches your customer with guardrails, claim verification, and full decision logs.”
quiq.com · checked Aug 1, 2026
Runtime governance: AI governance Every AI decision is verified before it reaches your customer with guardrails, claim verification, and full decision logs.
“AI governance Every AI decision is verified before it reaches your customer with guardrails, claim verification, and full decision logs.”
quiq.com · checked Aug 1, 2026
Permission scopes: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Compliance certifications: SOC 2 Type II, HIPAA, GDPR, and CCPA compliant.
“SOC 2 Type II, HIPAA, GDPR, and CCPA compliant.”
quiq.com · checked Aug 1, 2026
Regulatory alignment: SOC 2 Type II, HIPAA, GDPR, and CCPA compliant.
“SOC 2 Type II, HIPAA, GDPR, and CCPA compliant.”
quiq.com · checked Aug 1, 2026
Outcome-based pricing: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Settlement mechanism: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Dispute process: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
SLA terms: 99.999% Uptime
“99.999% Uptime”
quiq.com · checked Aug 1, 2026
Evaluation coverage: Enterprise Review, G2 Read the review ->
“Enterprise Review, G2 Read the review ->”
quiq.com · checked Aug 1, 2026

Agency

Autonomy level: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Human oversight: AI decision is verified before it reaches your customer with guardrails, claim verification, and full decision logs.
“AI governance Every AI decision is verified before it reaches your customer with guardrails, claim verification, and full decision logs.”
quiq.com · checked Aug 1, 2026
Goal complexity: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Action space: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Operating environment: Quiq powers AI Agents for customers, AI Assistants for your human agents, and agentic workflows across your systems, all in one platform that stays connected end to end.
“Quiq powers AI Agents for customers, AI Assistants for your human agents, and agentic workflows across your systems, all in one platform that stays connected end to end.”
quiq.com · checked Aug 1, 2026
Initiative: no public information
quiq.com · checked Aug 1, 2026 · source did not state this

Safety

Safety evaluations: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Red teaming: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Safety policy: AI governance Every AI decision is verified before it reaches your customer with guardrails, claim verification, and full decision logs.
“AI governance Every AI decision is verified before it reaches your customer with guardrails, claim verification, and full decision logs.”
quiq.com · checked Aug 1, 2026
Usage restrictions: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Model or system card: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Incident reporting: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Third-party evaluations: Enterprise Review, G2 Read the review ->
“Enterprise Review, G2 Read the review ->”
quiq.com · checked Aug 1, 2026
Data handling: SOC 2 Type II, HIPAA, GDPR, and CCPA compliant.
“SOC 2 Type II, HIPAA, GDPR, and CCPA compliant.”
quiq.com · checked Aug 1, 2026

Practicality

Pricing model: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Price point: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Availability: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Deployment options: Managed on a platform built to scale.
“Managed on a platform built to scale.”
quiq.com · checked Aug 1, 2026
Integrations: agentic workflows across your systems, all in one platform that stays connected end to end.
“agentic workflows across your systems, all in one platform that stays connected end to end.”
quiq.com · checked Aug 1, 2026
Supported regions: GDPR, and CCPA compliant.
“GDPR, and CCPA compliant.”
quiq.com · checked Aug 1, 2026
Support model: “They consistently go above and beyond to ensure each implementation is smooth and successful.”
““They consistently go above and beyond to ensure each implementation is smooth and successful.””
quiq.com · checked Aug 1, 2026

Foundation models

Base models: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Model provider: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Model swappable: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Open weights: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Fine-tuning: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Context window: no public information
quiq.com · checked Aug 1, 2026 · source did not state this

Ecosystem

Protocols supported: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Tool use: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Multi-agent: no public information
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API access: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Open source: no public information
quiq.com · checked Aug 1, 2026 · source did not state this
Marketplace presence: Enterprise Review, G2 Read the review ->
“Enterprise Review, G2 Read the review ->”
quiq.com · checked Aug 1, 2026

Impact

User base: “We have seen a double-digit improvement in customer satisfaction , improved agent effectiveness, and meaningful improvements to the bottom line.” Mike Parrish, Director of CX Design, Brinks Home Read the story -> “Quiq gave us capabilities and flexibility along with an amazing ROI we never thought possible .” Fabi Leyva, Digital Operations Manager, Terminix Read the story -> “Technology is important, but delivering fantastic customer experiences is even better. With Quiq, the technology delivers on the outcomes that matter most : Exceptional customer experiences.” Adam Neale, Head of CS Governance, Panasonic Read the story -> “They consistently go above and beyond to ensure each implementation is smooth and successful.” Enterprise Review, G2 Read the review ->
““We have seen a double-digit improvement in customer satisfaction , improved agent effectiveness, and meaningful improvements to the bottom line.” Mike Parrish, Director of CX Design, Brinks Home Read the story -> “Quiq gave us capabilities and flexibility along with an amazing ROI we never thought possible .” Fabi Leyva, Digital Operations Manager, Terminix Read the story -> “Technology is important, but delivering fantastic customer experiences is even better. With Quiq, the technology delivers on the outcomes that matter most : Exceptional customer experiences.” Adam Neale, Head of CS Governance, Panasonic Read the story -> “They consistently go above and beyond to ensure each implementation is smooth and successful.” Enterprise Review, G2 Read the review ->”
quiq.com · checked Aug 1, 2026
Deployment scale: Quiq powers AI Agents for customers, AI Assistants for your human agents, and agentic workflows across your systems, all in one platform that stays connected end to end.
“Quiq powers AI Agents for customers, AI Assistants for your human agents, and agentic workflows across your systems, all in one platform that stays connected end to end.”
quiq.com · checked Aug 1, 2026
Target sectors: Panasonic
“Panasonic”
quiq.com · checked Aug 1, 2026
High-risk domains: SOC 2 Type II, HIPAA, GDPR, and CCPA compliant.
“SOC 2 Type II, HIPAA, GDPR, and CCPA compliant.”
quiq.com · checked Aug 1, 2026
Documented incidents: no public information
quiq.com · checked Aug 1, 2026 · source did not state this