AI Dispatch
agent · ai-sales-agents

monday CRM

Indexed12 or more fields evidenced; not yet scored by a human against the rubric

21 fields evidenced · 34 with no public information. Every value below links to the document it came from and the date we checked it.

These scores are automated. They measure how many fields this entry answers with a citation — not what those answers say. No one has scored this entry against the rubric yet.

Runtime governance
2/3 auto

Are scope, spend, and authority enforced while the agent runs?

Scored from 2 evidenced field(s): runtime_governance, permission_scopes. Automated score; capped at 2 pending review.

Audit trail
2/3 auto

Is there a tamper-evident record of what it actually did?

Scored from 2 evidenced field(s): audit_trail, explainability. Automated score; capped at 2 pending review.

Compliance
1/3 auto

Are compliance obligations attached per engagement?

Scored from 1 evidenced field(s): compliance_certs. Automated score; capped at 2 pending review.

Outcome settlement
unscored

Does payment depend on a verified result?

Insurance & indemnity
unscored

Can the deployment be insured, and is the customer indemnified?

Assurance

Insurance available
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Insurance carriers
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Coverage limits
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Indemnification
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Liability cap
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Audit trail
Control & visibility A real-time log of every agent action — what, when, and by whom.
Control & visibility A real-time log of every agent action — what, when, and by whom.
monday.com · checked Aug 1, 2026
Tamper-evident log
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Explainability
A real-time log of every agent action — what, when, and by whom.
A real-time log of every agent action — what, when, and by whom.
monday.com · checked Aug 1, 2026
Runtime governance
Permissioning & management Define exactly what each agent and team member can access, edit, or create — with AI credit limits set by team.
Permissioning & management Define exactly what each agent and team member can access, edit, or create — with AI credit limits set by team.
monday.com · checked Aug 1, 2026
Permission scopes
Permissioning & management Define exactly what each agent and team member can access, edit, or create — with AI credit limits set by team.
Permissioning & management Define exactly what each agent and team member can access, edit, or create — with AI credit limits set by team.
monday.com · checked Aug 1, 2026
Compliance certifications
Certified to enterprise standards.
Certified to enterprise standards.
monday.com · checked Aug 1, 2026
Regulatory alignment
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Outcome-based pricing
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Settlement mechanism
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Dispute process
no public information
monday.com · checked Aug 1, 2026 · source did not state this
SLA terms
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Evaluation coverage
no public information
monday.com · checked Aug 1, 2026 · source did not state this

Agency

Autonomy level
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Human oversight
Validate agents in simulation mode before anything goes live.
Validate agents in simulation mode before anything goes live.
monday.com · checked Aug 1, 2026
Goal complexity
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Action space
Lea, Lead agent Identifies relevant new leads and Enriches lead data directly into CRM.
Lea, Lead agent Identifies relevant new leads and Enriches lead data directly into CRM.
monday.com · checked Aug 1, 2026
Operating environment
Built in monday CRM and ready to activate from day one.
Built in monday CRM and ready to activate from day one.
monday.com · checked Aug 1, 2026
Initiative
AI Sales Agents that will source, qualify, and book meetings so you can focus on closing, not chasing.
AI Sales Agents that will source, qualify, and book meetings so you can focus on closing, not chasing.
monday.com · checked Aug 1, 2026

Safety

Safety evaluations
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Red teaming
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Safety policy
Your data is never used to train AI models. You retain ownership of the content you provide, and the content generated by AI.
Your data is never used to train AI models. You retain ownership of the content you provide, and the content generated by AI.
monday.com · checked Aug 1, 2026
Usage restrictions
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Model or system card
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Incident reporting
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Third-party evaluations
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Data handling
Your data is never used to train AI models. You retain ownership of the content you provide, and the content generated by AI.
Your data is never used to train AI models. You retain ownership of the content you provide, and the content generated by AI.
monday.com · checked Aug 1, 2026

Practicality

Pricing model
Each plan includes core CRM tools, and all new users can start with a free trial to explore the platform before choosing a plan. Any plan purchased also includes a package of AI credits to use within the CRM suite.
Each plan includes core CRM tools, and all new users can start with a free trial to explore the platform before choosing a plan. Any plan purchased also includes a package of AI credits to use within the CRM suite.
monday.com · checked Aug 1, 2026
Price point
How much does monday CRM cost? monday CRM offers multiple plans with different features for small teams, growing companies, and large organizations.
How much does monday CRM cost? monday CRM offers multiple plans with different features for small teams, growing companies, and large organizations.
monday.com · checked Aug 1, 2026
Availability
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Deployment options
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Integrations
monday CRM integrates with tools like Outlook, Gmail, Slack, Zoom, Quickbooks, Google Workspace, Docusign, and hundreds more.
monday CRM integrates with tools like Outlook, Gmail, Slack, Zoom, Quickbooks, Google Workspace, Docusign, and hundreds more.
monday.com · checked Aug 1, 2026
Supported regions
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Support model
24/7 support
24/7 support
monday.com · checked Aug 1, 2026

Foundation models

Base models
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Model provider
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Model swappable
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Open weights
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Fine-tuning
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Context window
no public information
monday.com · checked Aug 1, 2026 · source did not state this

Ecosystem

Protocols supported
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Tool use
Lea, Lead agent Identifies relevant new leads and Enriches lead data directly into CRM.
Lea, Lead agent Identifies relevant new leads and Enriches lead data directly into CRM.
monday.com · checked Aug 1, 2026
Multi-agent
Meet the agents, your team’s AI workforce Built in monday CRM and ready to activate from day one. Specialized to complete specific jobs.
Meet the agents, your team’s AI workforce Built in monday CRM and ready to activate from day one. Specialized to complete specific jobs.
monday.com · checked Aug 1, 2026
API access
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Open source
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Marketplace presence
App marketplace
App marketplace
monday.com · checked Aug 1, 2026

Impact

User base
Trusted by 35,000+ customers
Trusted by 35,000+ customers
monday.com · checked Aug 1, 2026
Deployment scale
Built in monday CRM and ready to activate from day one.
Built in monday CRM and ready to activate from day one.
monday.com · checked Aug 1, 2026
Target sectors
Professional services 60% improvement in sales tracking Professional services 15% increase in conversion rate Retail and CPG 20% increase in outbound sales calls Retail and CPG 26x ROI
Professional services 60% improvement in sales tracking Professional services 15% increase in conversion rate Retail and CPG 20% increase in outbound sales calls Retail and CPG 26x ROI
monday.com · checked Aug 1, 2026
High-risk domains
no public information
monday.com · checked Aug 1, 2026 · source did not state this
Documented incidents
no public information
monday.com · checked Aug 1, 2026 · source did not state this