agent · customer service

KaiCalls

www.kaicalls.comevidence retrieved Aug 2, 2026 – Aug 19, 2026view as JSON all customer service entries 55 alternatives

Indexed12 or more fields evidenced; not yet scored by a human against the rubric

28 fields evidenced · 31 with no public information. Every value below links to the document it came from and the date we checked it.

14 of those are quoted but not yet interpreted: we hold the source sentence and the date we read it, but nobody has written the answer to the question yet. Those rows show the quote and say so rather than repeating it back as an answer. Why these exist

25 of the evidenced values quote wording our own later capture of the same page no longer contains. Marked below, awaiting an editor.

Also appears in

AI agents and vendors that state SOC 2 AI agents that support the Model Context Protocol

Trust gap

How this is scored

These scores are automated. A 1 or 2 counts how many fields this entry answers with a citation — not what those answers say. A 0 means every field for that dimension is recorded as undisclosed and none of the pages we captured mentions it. No one has scored this entry against the rubric yet.

Runtime governance

2/3 auto

Are scope, spend, and authority enforced while the agent runs?

Scored from 2 evidenced field(s): runtime_governance, permission_scopes. Automated score; capped at 2 pending review.

Counts Permission scopes and Runtime governance, each cited below.

Audit trail

1/3 auto

Is there a tamper-evident record of what it actually did?

Scored from 1 evidenced field(s): audit_trail. Automated score; capped at 2 pending review.

Counts Audit trail, each cited below.

Compliance

1/3 auto

Are compliance obligations attached per engagement?

Scored from 1 evidenced field(s): compliance_certs. Automated score; capped at 2 pending review.

Counts Compliance certifications, each cited below.

Outcome settlement

unscored

Does payment depend on a verified result?

Insurance & indemnity

unscored

Can the deployment be insured, and is the customer indemnified?

Assurance

Insurance available: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Own liability cover: no public information
www.kaicalls.com · checked Aug 17, 2026 · source did not state this
Insurance carriers: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Coverage limits: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Indemnification: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Liability cap: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Audit trail: not yet interpreted
“You get a full transcript with complete context.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 2, 2026
Tamper-evident log: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Explainability: not yet interpreted
“You get a full transcript with complete context.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 2, 2026
Runtime governance: not yet interpreted
“KaiCalls scopes account access by business, validates provider webhooks, and treats consent, opt-outs, DNC, calling hours, and rate limits as operating rules.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 2, 2026
Permission scopes: not yet interpreted
“KaiCalls scopes account access by business”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 2, 2026
Compliance certifications: not yet interpreted
“We do not claim SOC 2 or HIPAA certification unless and until those certifications are verified.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 2, 2026
Regulatory alignment: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Outcome-based pricing: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Settlement mechanism: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Asset custody: no public information
www.kaicalls.com · checked Aug 17, 2026 · source did not state this
Dispute process: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
SLA terms: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Evaluation coverage: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Self-reported performance: no public information
www.kaicalls.com · checked Aug 17, 2026 · source did not state this

Agency

Autonomy level: Acts autonomously on missed/overflow calls; owner takes first-answer priority and can review/take over
“Kai steps in only when you do not.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 18, 2026
Human oversight: Owner previews and approves Kai greeting/answers/tone before it takes live customer calls
“Check the greeting, answers, and tone before Kai takes a customer call.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 18, 2026
Goal complexity: Multi-step goals: qualifies leads, books appointments, and sends follow-up details without step-by-step direction
“Kai answers every call instantly, has real conversations, qualifies leads, books appointments, and texts you the details.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 18, 2026
Action space: Answers calls, checks calendar availability, books appointments, sends confirmation texts/emails, routes/transfers calls
“Kai checks real-time availability, offers open slots, books appointments, and sends confirmation texts and emails automatically”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 18, 2026
Operating environment: Phone/voice channel: answers inbound business calls
“AI phone answering”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 18, 2026
Initiative: Includes proactive outbound callback to leads, in addition to inbound call answering
“Call leads back”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 18, 2026

Safety

Safety evaluations: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Red teaming: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Safety policy: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Usage restrictions: Treats consent, opt-outs, Do-Not-Call list status, calling hours, and rate limits as operating rules
“treats consent, opt-outs, DNC, calling hours, and rate limits as operating rules”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 18, 2026
Model or system card: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Incident reporting: Security contact: legal@kaicalls.com (published security.txt)
“Contact: mailto:legal@kaicalls.com”
www.kaicalls.com · checked Aug 17, 2026
Third-party evaluations: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Data handling: not yet interpreted
“KaiCalls scopes account access by business, validates provider webhooks, and treats consent, opt-outs, DNC, calling hours, and rate limits as operating rules.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 2, 2026

Practicality

Pricing model: not yet interpreted
“Pay for the calls you need.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 2, 2026
Price point: not yet interpreted
“$69/mo after a 7-day free trial”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 2, 2026
Availability: not yet interpreted
“7-day free trial”
www.kaicalls.com · checked Aug 2, 2026
Deployment options: not yet interpreted
“Use your website or tell Kai by phone.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 2, 2026
Integrations: not yet interpreted
“Works with Salesforce, HubSpot, GoHighLevel, Litify, Airtable, and your other tools via Zapier.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 2, 2026
Supported regions: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Support model: Dedicated success manager provided on the Custom/high-volume plan
“Dedicated success manager”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 18, 2026

Foundation models

Base models: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Model provider: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Model swappable: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Open weights: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Fine-tuning: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Context window: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this

Ecosystem

Protocols supported: MCP (Model Context Protocol); also has a published app in ChatGPT
“connect an MCP-compatible assistant”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 18, 2026
Tool use: Integrates with CRM/calendar tools (Salesforce, HubSpot, GoHighLevel, Litify, Airtable) via Zapier, plus native Google Calendar
“Works with Salesforce, HubSpot, GoHighLevel, Litify, Airtable, and your other tools via Zapier.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 18, 2026
Multi-agent: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
API access: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Open source: no public information
www.kaicalls.com · checked Aug 2, 2026 · source did not state this
Marketplace presence: Published app in ChatGPT app store (OpenAI-approved); MCP connector for Claude, Codex, Cursor, GitHub Copilot, Gemini
“Install the published KaiCalls app in ChatGPT”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 18, 2026

Impact

User base: not yet interpreted
“1,000+ calls”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 2, 2026
Deployment scale: not yet interpreted
“Go live in minutes, not after an IT project.”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 2, 2026
Target sectors: Industries served: Plumbing, HVAC, Electrician, Roofing, Contractor, Pest Control, Landscaping, Auto Repair, Cleaning, Garage Door, Personal Injury, Criminal Defense, Family Law, Immigration, Law Firm, Tent Rental, Bounce House, Party Rental.
“Industries: pick the calls your business gets. Plumbing HVAC Electrician Roofing More Contractor Pest Control Landscaping Auto Repair Cleaning Garage Door Personal Injury Criminal Defense Family Law Immigration Law Firm Tent Rental Bounce House Party Rental”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 18, 2026
High-risk domains: not yet interpreted
“Personal Injury Criminal Defense Family Law Immigration Law Firm”
Not in our latest capture. This quote was on the page when we filed it. We captured the same page again on Sep 17, 2026 and it was not there. The value above has not been re-checked by an editor yet. How we re-check citations
www.kaicalls.com · checked Aug 2, 2026
Documented incidents: One customer-facing incident (elevated call failure rate, Mar 31 2026) and one no-impact incident (DB gateway disruption, Aug 14 2026), both resolved
“Transient database gateway disruption August 14, 2026 No customer impact Resolved A 71-minute disruption at an upstream database gateway triggered internal monitoring alerts across several background jobs. Systems recovered automatically. No customer calls were affected and no data was lost. Elevated call failure rate March 31, 2026 Customer-facing Resolved Outages at an upstream infrastructure provider caused an elevated call failure rate for part of the day.”
www.kaicalls.com · checked Aug 19, 2026
Market recognition: no public information
www.kaicalls.com · checked Aug 17, 2026 · source did not state this