Intercom Fin

“Fin empowers you to measure and monitor everything happening within your customer experience and operations, and get alerted to the things you care about most. You get AI powered Insights and QA products , proactively showing you dominant and emergent trends and topics in your customer experience, as well as one-click recommendations to set live and immediately improve Fin's performance.”

“Control is built in with configurable alerts, limits, and real time reporting.”

“Fin is built to put you in control. Fin is the only Agent you can fully manage yourself, configuring tone, behaviour, knowledge and more, all without needing any engineering resources.”

“Fin has the reliability global enterprises depend on, and the certs you expect: SOC2 and ISO 27001, ISO 42001 and AIUC-1, ISO 27701 and HIPAA.”

“Fin has the reliability global enterprises depend on, and the certs you expect: SOC2 and ISO 27001, ISO 42001 and AIUC-1, ISO 27701 and HIPAA.”

“Fin invented and championed outcome based pricing We believe that you should only pay for Fin when it delivers value. We were first to introduce outcome based pricing to the market, and championed it ever since.”

“Fin is architected for continuous uptime, with redundancy across regions and backed by a 99.8% SLA.”

“Fin hands off to your human team effortlessly, maintaining full customer context no matter which helpdesk you use.”

“Fin resolves incredibly complex queries for our thousands of customers, reading and writing to complicated 3rd party systems, and does so with ease.”

“Fin updates accounts, processes payments and refunds, troubleshoots technical issues, and much more.”

“Fin Operator is an agent that runs your customer operations in a way that has never been possible before, orchestrating and automating the work behind the scenes. Operator spots problems, finds opportunities to improve, and acts on them, for example tuning Fin, keeping your knowledge current, and scaling automation as your business changes.”

“supports 2FA, SCIM, and IP restrictions, with data hosted in the US, EU, or Australia based on residency needs.”

“Fin invented and championed outcome based pricing We believe that you should only pay for Fin when it delivers value. We were first to introduce outcome based pricing to the market, and championed it ever since.”

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“Fin is natively integrated with Intercom , but also works excellently with Salesforce , Hubspot , Freshdesk , and many other helpdesks .”

“supports 2FA, SCIM, and IP restrictions, with data hosted in the US, EU, or Australia based on residency needs.”

“Fin runs on Apex 1.0 and Apex Flash, models that are custom trained on billions of customer experience interactions.”

“Fin runs on Apex 1.0 and Apex Flash, models that are custom trained on billions of customer experience interactions.”

“Fin is built to put you in control. Fin is the only Agent you can fully manage yourself, configuring tone, behaviour, knowledge and more, all without needing any engineering resources.”

“Fin connects to all your systems , pulling in customer data, personalising responses, and taking actions via API, Data Connectors, or MCP.”

“Fin connects to all your systems , pulling in customer data, personalising responses, and taking actions via API, Data Connectors, or MCP. Extend Fin with custom actions, workflows, and integrations through a fully documented API platform .”

“Fin Operator is an agent that runs your customer operations in a way that has never been possible before, orchestrating and automating the work behind the scenes.”

“Extend Fin with custom actions, workflows, and integrations through a fully documented API platform .”

“Fin is used by over 12,000 of the world's most forward-looking brands”

“Currently at 2 million weekly resolutions and growing fast”

“Our customers include Anthropic , Clay , Lightspeed , Rocket Money , Gamma and many more. Fin works for customers across many verticals including Software and Technology, Retail and eCommerce, Gaming, and in heavily regulated industries like Financial Services, and large Enterprise businesses.”

“Fin works for customers across many verticals including Software and Technology, Retail and eCommerce, Gaming, and in heavily regulated industries like Financial Services, and large Enterprise businesses.”