agent · ai-customer-support-agents

Haptik

haptik.aiupdated Aug 1, 2026view as JSON all ai-customer-support-agents entries 44 alternatives

Indexed12 or more fields evidenced; not yet scored by a human against the rubric

20 fields evidenced · 35 with no public information. Every value below links to the document it came from and the date we checked it.

Trust gap

How this is scored

These scores are automated. They measure how many fields this entry answers with a citation — not what those answers say. No one has scored this entry against the rubric yet.

Runtime governance

1/3 auto

Are scope, spend, and authority enforced while the agent runs?

Scored from 1 evidenced field(s): runtime_governance. Automated score; capped at 2 pending review.

Audit trail

unscored

Is there a tamper-evident record of what it actually did?

Compliance

2/3 auto

Are compliance obligations attached per engagement?

Scored from 2 evidenced field(s): compliance_certs, regulatory_alignment. Automated score; capped at 2 pending review.

Outcome settlement

unscored

Does payment depend on a verified result?

Insurance & indemnity

unscored

Can the deployment be insured, and is the customer indemnified?

Assurance

Insurance available: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this
Insurance carriers: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this
Coverage limits: no public information
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Indemnification: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this
Liability cap: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this
Audit trail: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this
Tamper-evident log: no public information
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Explainability: no public information
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Runtime governance: Make your AI infinitely smarter by leveraging real-time information from the web to answer brand and industry-related queries— with clear boundaries ensuring it stays on-brand
“Make your AI infinitely smarter by leveraging real-time information from the web to answer brand and industry-related queries— with clear boundaries ensuring it stays on-brand”
haptik.ai · checked Aug 1, 2026
Permission scopes: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this
Compliance certifications: Robust Security Haptik’s AI Agent platform complies with ISO, GDPR, CCPA, CPRA, CyberGRX, and FIPS 140-2, and is independently audited by BDO India LLP
“Robust Security Haptik’s AI Agent platform complies with ISO, GDPR, CCPA, CPRA, CyberGRX, and FIPS 140-2, and is independently audited by BDO India LLP”
haptik.ai · checked Aug 1, 2026
Regulatory alignment: Robust Security Haptik’s AI Agent platform complies with ISO, GDPR, CCPA, CPRA, CyberGRX, and FIPS 140-2
“Robust Security Haptik’s AI Agent platform complies with ISO, GDPR, CCPA, CPRA, CyberGRX, and FIPS 140-2”
haptik.ai · checked Aug 1, 2026
Outcome-based pricing: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this
Settlement mechanism: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this
Dispute process: no public information
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SLA terms: no public information
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Evaluation coverage: no public information
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Agency

Autonomy level: no public information
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Human oversight: Empower your AI agents to collaborate with their human counterparts for high-touch scenarios with flexible live chat solutions
“Empower your AI agents to collaborate with their human counterparts for high-touch scenarios with flexible live chat solutions”
haptik.ai · checked Aug 1, 2026
Goal complexity: Power Multi-Step Actions Empower users to accomplish more in one go. Let them instruct your AI to perform multiple actions in a single command—boosting automation and user satisfaction
“Power Multi-Step Actions Empower users to accomplish more in one go. Let them instruct your AI to perform multiple actions in a single command—boosting automation and user satisfaction”
haptik.ai · checked Aug 1, 2026
Action space: Seamlessly Orchestrate Multiple Systems Unify disconnected tools and databases into a single, intelligent workflow—cutting turnaround time by 70% and maximizing efficiency through effective integrations
“Seamlessly Orchestrate Multiple Systems Unify disconnected tools and databases into a single, intelligent workflow—cutting turnaround time by 70% and maximizing efficiency through effective integrations”
haptik.ai · checked Aug 1, 2026
Operating environment: Omnichannel Engagement Deploy your AI Agent across Web, Chat, Voice, and more—effortlessly reaching customers on their preferred platforms.
“Omnichannel Engagement Deploy your AI Agent across Web, Chat, Voice, and more—effortlessly reaching customers on their preferred platforms.”
haptik.ai · checked Aug 1, 2026
Initiative: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this

Safety

Safety evaluations: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this
Red teaming: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this
Safety policy: Robust Security Haptik’s AI Agent platform complies with ISO, GDPR, CCPA, CPRA, CyberGRX, and FIPS 140-2, and is independently audited by BDO India LLP
“Robust Security Haptik’s AI Agent platform complies with ISO, GDPR, CCPA, CPRA, CyberGRX, and FIPS 140-2, and is independently audited by BDO India LLP”
haptik.ai · checked Aug 1, 2026
Usage restrictions: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this
Model or system card: no public information
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Incident reporting: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this
Third-party evaluations: Robust Security Haptik’s AI Agent platform complies with ISO, GDPR, CCPA, CPRA, CyberGRX, and FIPS 140-2, and is independently audited by BDO India LLP
“Robust Security Haptik’s AI Agent platform complies with ISO, GDPR, CCPA, CPRA, CyberGRX, and FIPS 140-2, and is independently audited by BDO India LLP”
haptik.ai · checked Aug 1, 2026
Data handling: Robust Security Haptik’s AI Agent platform complies with ISO, GDPR, CCPA, CPRA, CyberGRX, and FIPS 140-2
“Robust Security Haptik’s AI Agent platform complies with ISO, GDPR, CCPA, CPRA, CyberGRX, and FIPS 140-2”
haptik.ai · checked Aug 1, 2026

Practicality

Pricing model: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this
Price point: no public information
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Availability: Get A Demo
“Get A Demo”
haptik.ai · checked Aug 1, 2026
Deployment options: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this
Integrations: Seamlessly Orchestrate Multiple Systems Unify disconnected tools and databases into a single, intelligent workflow
“Seamlessly Orchestrate Multiple Systems Unify disconnected tools and databases into a single, intelligent workflow”
haptik.ai · checked Aug 1, 2026
Supported regions: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this
Support model: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this

Foundation models

Base models: Flexible Model Selection Experiment with leading AI models like GPT, llama, and Claude to find the best fit for your business needs
“Flexible Model Selection Experiment with leading AI models like GPT, llama, and Claude to find the best fit for your business needs”
haptik.ai · checked Aug 1, 2026
Model provider: As strategic partners of OpenAI & Microsoft we offer priority access to cutting-edge AI features
“As strategic partners of OpenAI & Microsoft we offer priority access to cutting-edge AI features”
haptik.ai · checked Aug 1, 2026
Model swappable: Flexible Model Selection Experiment with leading AI models like GPT, llama, and Claude to find the best fit for your business needs
“Flexible Model Selection Experiment with leading AI models like GPT, llama, and Claude to find the best fit for your business needs”
haptik.ai · checked Aug 1, 2026
Open weights: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this
Fine-tuning: Leverage Your Enterprise Data Fine-tune your AI agent using your enterprise knowledge base—PDFs, DOCX, PPTX, CSVs, and even your website
“Leverage Your Enterprise Data Fine-tune your AI agent using your enterprise knowledge base—PDFs, DOCX, PPTX, CSVs, and even your website”
haptik.ai · checked Aug 1, 2026
Context window: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this

Ecosystem

Protocols supported: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this
Tool use: Seamlessly Orchestrate Multiple Systems Unify disconnected tools and databases into a single, intelligent workflow
“Seamlessly Orchestrate Multiple Systems Unify disconnected tools and databases into a single, intelligent workflow”
haptik.ai · checked Aug 1, 2026
Multi-agent: no public information
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API access: no public information
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Open source: no public information
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Marketplace presence: no public information
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Impact

User base: Trusted by 500+ Leading Enterprises
“Trusted by 500+ Leading Enterprises”
haptik.ai · checked Aug 1, 2026
Deployment scale: Trusted by 500+ Leading Enterprises
“Trusted by 500+ Leading Enterprises”
haptik.ai · checked Aug 1, 2026
Target sectors: By Industry Retail Travel Fintech Ed Tech Media & Entertainment Healthcare
“By Industry Retail Travel Fintech Ed Tech Media & Entertainment Healthcare”
haptik.ai · checked Aug 1, 2026
High-risk domains: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this
Documented incidents: no public information
haptik.ai · checked Aug 1, 2026 · source did not state this