agent · Research
Glean
26 fields evidenced · 29 with no public information. Every value below links to the document it came from and the date we checked it.
Trust gap
How this is scoredRuntime governance
2/3
Are scope, spend, and authority enforced while the agent runs?
Scored from 2 evidenced field(s): runtime_governance, permission_scopes. Automated score; capped at 2 pending review.
Audit trail
1/3
Is there a tamper-evident record of what it actually did?
Scored from 1 evidenced field(s): audit_trail. Automated score; capped at 2 pending review.
How this gap gets closed →Compliance
2/3
Are compliance obligations attached per engagement?
Scored from 2 evidenced field(s): compliance_certs, regulatory_alignment. Automated score; capped at 2 pending review.
Outcome settlement
unscored
Does payment depend on a verified result?
Insurance & indemnity
unscored
Can the deployment be insured, and is the customer indemnified?
Assurance
- Insurance available
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Insurance carriers
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Coverage limits
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Indemnification
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Liability cap
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Audit trail
- Full observability Track every query, answer, and action
“Full observability Track every query, answer, and action”
www.glean.com · checked Aug 1, 2026 - Tamper-evident log
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Explainability
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Runtime governance
- Agent Governance Scale agents with control
“Agent Governance Scale agents with control”
www.glean.com · checked Aug 1, 2026 - Permission scopes
- Permissions. Secure, permission-aware access built in from day one.
“Permissions. Secure, permission-aware access built in from day one.”
www.glean.com · checked Aug 1, 2026 - Compliance certifications
- ISO 42001 HIPAA TX-RAMP Level 2 SOC 2 Type II ISO 27001 GDPR
“ISO 42001 HIPAA TX-RAMP Level 2 SOC 2 Type II ISO 27001 GDPR”
www.glean.com · checked Aug 1, 2026 - Regulatory alignment
- ISO 42001 HIPAA TX-RAMP Level 2 SOC 2 Type II ISO 27001 GDPR
“ISO 42001 HIPAA TX-RAMP Level 2 SOC 2 Type II ISO 27001 GDPR”
www.glean.com · checked Aug 1, 2026 - Outcome-based pricing
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Settlement mechanism
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Dispute process
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- SLA terms
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Evaluation coverage
- Glean Named a Market Shaper in the Gartner Emerging Market Quadrant for No-Code Agent Builders
“Glean Named a Market Shaper in the Gartner Emerging Market Quadrant for No-Code Agent Builders”
www.glean.com · checked Aug 1, 2026
Agency
- Autonomy level
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Human oversight
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Goal complexity
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Action space
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Operating environment
- Glean offers more than 250 connectors
“Glean offers more than 250 connectors”
www.glean.com · checked Aug 1, 2026 - Initiative
- Proactive Intelligence Anticipate what matters next
“Proactive Intelligence Anticipate what matters next”
www.glean.com · checked Aug 1, 2026
Safety
- Safety evaluations
- ISO 42001 HIPAA TX-RAMP Level 2 SOC 2 Type II ISO 27001 GDPR
“ISO 42001 HIPAA TX-RAMP Level 2 SOC 2 Type II ISO 27001 GDPR”
www.glean.com · checked Aug 1, 2026 - Red teaming
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Safety policy
- Security Safely scale AI at work
“Security Safely scale AI at work”
www.glean.com · checked Aug 1, 2026 - Usage restrictions
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Model or system card
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Incident reporting
- Help Center
“Help Center”
www.glean.com · checked Aug 1, 2026 - Third-party evaluations
- Glean Named a Market Shaper in the Gartner Emerging Market Quadrant for No-Code Agent Builders
“Glean Named a Market Shaper in the Gartner Emerging Market Quadrant for No-Code Agent Builders”
www.glean.com · checked Aug 1, 2026 - Data handling
- Full observability Track every query, answer, and action
“Full observability Track every query, answer, and action”
www.glean.com · checked Aug 1, 2026
Practicality
- Pricing model
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Price point
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Availability
- Get a demo
“Get a demo”
www.glean.com · checked Aug 1, 2026 - Deployment options
- Built for enterprise from day one.
“Built for enterprise from day one.”
www.glean.com · checked Aug 1, 2026 - Integrations
- Slack Google Drive Jira Confluence SharePoint GitHub Salesforce
“Slack Google Drive Jira Confluence SharePoint GitHub Salesforce”
www.glean.com · checked Aug 1, 2026 - Supported regions
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Support model
- Help Center Developers Partners Work AI Institute
“Help Center Developers Partners Work AI Institute”
www.glean.com · checked Aug 1, 2026
Foundation models
- Base models
- Glean supports 35 + Unique LLMs (and growing!)
“Glean supports 35 + Unique LLMs (and growing!) ”
www.glean.com · checked Aug 1, 2026 - Model provider
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Model swappable
- Glean supports 35 + Unique LLMs (and growing!)
“Glean supports 35 + Unique LLMs (and growing!) ”
www.glean.com · checked Aug 1, 2026 - Open weights
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Fine-tuning
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Context window
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
Ecosystem
- Protocols supported
- Build generative AI experiences
“Build generative AI experiences”
www.glean.com · checked Aug 1, 2026 - Tool use
- Agent Orchestration Automate work across systems
“Agent Orchestration Automate work across systems”
www.glean.com · checked Aug 1, 2026 - Multi-agent
- Agent Library Discover trusted, reusable agents
“Agent Library Discover trusted, reusable agents”
www.glean.com · checked Aug 1, 2026 - API access
- APIs Build generative AI experiences
“APIs Build generative AI experiences”
www.glean.com · checked Aug 1, 2026 - Open source
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Marketplace presence
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
Impact
- User base
- 14k Employees
“14k Employees”
www.glean.com · checked Aug 1, 2026 - Deployment scale
- Glean became Booking.com’s first AI platform adopted company-wide
“Glean became Booking.com’s first AI platform adopted company-wide”
www.glean.com · checked Aug 1, 2026 - Target sectors
- INDUSTRIES Retail Consumer Goods Industrials Energy & Utilities Manufacturing Supply Chain Professional Services Consulting Construction IT Services Financial Services Banking PE/VC Asset management Insurance Government Healthcare Higher Education
“INDUSTRIES Retail Consumer Goods Industrials Energy & Utilities Manufacturing Supply Chain Professional Services Consulting Construction IT Services Financial Services Banking PE/VC Asset management Insurance Government Healthcare Higher Education”
www.glean.com · checked Aug 1, 2026 - High-risk domains
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this
- Documented incidents
- no public informationwww.glean.com · checked Aug 1, 2026 · source did not state this