agent · ai-customer-support-agents

Decagon

decagon.aiupdated Aug 1, 2026view as JSON

5 fields evidenced · 50 with no public information. Every value below links to the document it came from and the date we checked it.

Assurance

Insurance available: no public information
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Insurance carriers: no public information
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Coverage limits: no public information
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Indemnification: no public information
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Liability cap: no public information
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Audit trail: no public information
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Tamper-evident log: no public information
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Explainability: no public information
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Runtime governance: no public information
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Permission scopes: no public information
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Compliance certifications: no public information
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Regulatory alignment: no public information
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Outcome-based pricing: no public information
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Settlement mechanism: no public information
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Dispute process: no public information
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SLA terms: no public information
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Evaluation coverage: no public information
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Agency

Autonomy level: no public information
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Human oversight: no public information
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Goal complexity: no public information
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Action space: no public information
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Operating environment: chat, voice, and email
“Decagon unifies chat, voice, and email within a single intelligence layer”
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Initiative: no public information
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Safety

Safety evaluations: no public information
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Red teaming: no public information
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Safety policy: no public information
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Usage restrictions: no public information
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Model or system card: no public information
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Incident reporting: no public information
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Third-party evaluations: no public information
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Data handling: no public information
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Practicality

Pricing model: no public information
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Price point: no public information
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Availability: Get a demo
“Get a demo”
decagon.ai · checked Aug 1, 2026
Deployment options: no public information
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Integrations: no public information
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Supported regions: no public information
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Support model: no public information
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Foundation models

Base models: no public information
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Model provider: no public information
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Model swappable: no public information
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Open weights: no public information
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Fine-tuning: no public information
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Context window: no public information
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Ecosystem

Protocols supported: no public information
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Tool use: no public information
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Multi-agent: no public information
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API access: no public information
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Open source: no public information
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Marketplace presence: no public information
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Impact

User base: 1M revenue from fully AI-handled conversations
“1M revenue from fully AI-handled conversations”
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Deployment scale: Powering concierge experiences for the world’s leading enterprises.
“Powering concierge experiences for the world’s leading enterprises.”
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Target sectors: Powering concierge experiences for the world’s leading enterprises.
“Powering concierge experiences for the world’s leading enterprises.”
decagon.ai · checked Aug 1, 2026
High-risk domains: no public information
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Documented incidents: no public information
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