agent · ai-workflow-agents

Botpress

botpress.comupdated Aug 1, 2026view as JSON

27 fields evidenced · 28 with no public information. Every value below links to the document it came from and the date we checked it.

Trust gap

How this is scored

Runtime governance

1/3

Are scope, spend, and authority enforced while the agent runs?

Scored from 1 evidenced field(s): runtime_governance. Automated score; capped at 2 pending review.

How this gap gets closed →

Audit trail

2/3

Is there a tamper-evident record of what it actually did?

Scored from 2 evidenced field(s): audit_trail, explainability. Automated score; capped at 2 pending review.

Compliance

2/3

Are compliance obligations attached per engagement?

Scored from 2 evidenced field(s): compliance_certs, regulatory_alignment. Automated score; capped at 2 pending review.

Outcome settlement

unscored

Does payment depend on a verified result?

Insurance & indemnity

unscored

Can the deployment be insured, and is the customer indemnified?

Assurance

Insurance available: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Insurance carriers: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Coverage limits: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Indemnification: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Liability cap: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Audit trail: Full context passed to your team every time — no cold handoffs.
“Full context passed to your team every time — no cold handoffs.”
botpress.com · checked Aug 1, 2026
Tamper-evident log: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Explainability: Full context passed to your team every time — no cold handoffs.
“Full context passed to your team every time — no cold handoffs.”
botpress.com · checked Aug 1, 2026
Runtime governance: Botpress agents are built with escalation rules and fallback logic that determine exactly when AI acts and when it escalates.
“Botpress agents are built with escalation rules and fallback logic that determine exactly when AI acts and when it escalates.”
botpress.com · checked Aug 1, 2026
Permission scopes: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Compliance certifications: SOC II certified, GDPR compliant
“SOC II certified, GDPR compliant”
botpress.com · checked Aug 1, 2026
Regulatory alignment: GDPR compliant
“GDPR compliant”
botpress.com · checked Aug 1, 2026
Outcome-based pricing: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Settlement mechanism: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Dispute process: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
SLA terms: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Evaluation coverage: penetration tested by KPMG.
“penetration tested by KPMG.”
botpress.com · checked Aug 1, 2026

Agency

Autonomy level: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Human oversight: Botpress agents are built with escalation rules and fallback logic that determine exactly when AI acts and when it escalates. Full context passed to your team every time — no cold handoffs.
“Botpress agents are built with escalation rules and fallback logic that determine exactly when AI acts and when it escalates. Full context passed to your team every time — no cold handoffs.”
botpress.com · checked Aug 1, 2026
Goal complexity: Takes real action on refunds, account updates, and multi-step workflows.
“Takes real action on refunds, account updates, and multi-step workflows.”
botpress.com · checked Aug 1, 2026
Action space: Takes real action on refunds, account updates, and multi-step workflows.
“Takes real action on refunds, account updates, and multi-step workflows.”
botpress.com · checked Aug 1, 2026
Operating environment: Botpress works on top of your existing helpdesk, or as a standalone helpdesk.
“Botpress works on top of your existing helpdesk, or as a standalone helpdesk.”
botpress.com · checked Aug 1, 2026
Initiative: Proactive outreach Reaches out before the customer has to, when a limit, renewal, or change is coming.
“Proactive outreach Reaches out before the customer has to, when a limit, renewal, or change is coming.”
botpress.com · checked Aug 1, 2026

Safety

Safety evaluations: SOC II certified, GDPR compliant, and penetration tested by KPMG.
“SOC II certified, GDPR compliant, and penetration tested by KPMG.”
botpress.com · checked Aug 1, 2026
Red teaming: penetration tested by KPMG.
“penetration tested by KPMG.”
botpress.com · checked Aug 1, 2026
Safety policy: Robust security SOC II certified, GDPR compliant, and penetration tested by KPMG. Your data and your customers' data are protected to the highest industry standard.
“Robust security SOC II certified, GDPR compliant, and penetration tested by KPMG. Your data and your customers' data are protected to the highest industry standard.”
botpress.com · checked Aug 1, 2026
Usage restrictions: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Model or system card: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Incident reporting: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Third-party evaluations: penetration tested by KPMG.
“penetration tested by KPMG.”
botpress.com · checked Aug 1, 2026
Data handling: GDPR compliant
“GDPR compliant”
botpress.com · checked Aug 1, 2026

Practicality

Pricing model: No per-seat cost. Ever.
“No per-seat cost. Ever.”
botpress.com · checked Aug 1, 2026
Price point: Botpress $9,000/yr
“Botpress $9,000/yr”
botpress.com · checked Aug 1, 2026
Availability: Try for free
“Try for free”
botpress.com · checked Aug 1, 2026
Deployment options: Built on AWS with automatic scaling and zero maintenance required.
“Built on AWS with automatic scaling and zero maintenance required.”
botpress.com · checked Aug 1, 2026
Integrations: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Supported regions: GDPR compliant
“GDPR compliant”
botpress.com · checked Aug 1, 2026
Support model: no public information
botpress.com · checked Aug 1, 2026 · source did not state this

Foundation models

Base models: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Model provider: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Model swappable: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Open weights: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Fine-tuning: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Context window: no public information
botpress.com · checked Aug 1, 2026 · source did not state this

Ecosystem

Protocols supported: Connect via OAuth.
“Connect via OAuth.”
botpress.com · checked Aug 1, 2026
Tool use: Coordinates several systems in one motion: updates the record, triggers the next step, closes the loop.
“Coordinates several systems in one motion: updates the record, triggers the next step, closes the loop.”
botpress.com · checked Aug 1, 2026
Multi-agent: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
API access: API Reference
“API Reference”
botpress.com · checked Aug 1, 2026
Open source: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Marketplace presence: no public information
botpress.com · checked Aug 1, 2026 · source did not state this

Impact

User base: 750k AI agents built
“750k AI agents built”
botpress.com · checked Aug 1, 2026
Deployment scale: Trusted by businesses across the world.
“Trusted by businesses across the world.”
botpress.com · checked Aug 1, 2026
Target sectors: Botpress | The enterprise-grade AI agent platform for customer support
“Botpress | The enterprise-grade AI agent platform for customer support”
botpress.com · checked Aug 1, 2026
High-risk domains: no public information
botpress.com · checked Aug 1, 2026 · source did not state this
Documented incidents: no public information
botpress.com · checked Aug 1, 2026 · source did not state this